Top 54 Patient services representative Jobs in Rockford Il

Patient Services Representative
Rockford Health Physicians —Rockford, IL
- $16.89 - $25.33 an hour
- Overtime
- HIPAA
- High school diploma or GED
- Cleaning
- Paid parental leave
- Health savings account
Quick Apply
Clinical Scheduler
OrthoIllinois —Rockford, IL
- $20.15 - $27.26 an hour
- Weekends as needed
- Microsoft Office
- High school diploma or GED
- Clinic
Quick Apply
4d
Front Office Assistant PRN
OSF HealthCare —Rockford, IL
- $17.66 - $19.63 an hour
- PRN
- High school diploma or GED
- Typing
- In-person
Patient Access Associate
OSF HealthCare —Rockford, IL
- $18.80 - $22.12 an hour
- Full-time
- High school diploma or GED
- Conflict management
- In-person
Patient Registrar - 1st Shift
Mercy Health System Corporation —Rockford, IL
- $17.23 - $25.84 an hour
- Overtime
- Acute care
- Urgent Care
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
3d
Patient Care Coordinator
ImageLab —Rockford, IL
- $23 an hour
- Part-time
- Customer service
- English
- Patient care
- 401(k)
- Opportunities for advancement
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13d
Patient Registrar
Mercy Health System Corporation —Rockford, IL
- $17.23 - $25.84 an hour
- Overtime
- Acute care
- Urgent Care
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
5h
Receptionist
Rockford Health Physicians —Winnebago, IL
- $16.89 - $25.33 an hour
- Overtime
- HIPAA
- High school diploma or GED
- Cleaning
- Paid parental leave
- Health savings account
Quick Apply
7d
Rehabilitation Registration and Scheduling Specialist
OrthoIllinois —Rockford, IL
- $20.15 - $27.26 an hour
- Google Workspace
- Microsoft Excel
- High school diploma or GED
Quick Apply
Front Desk Receptionist
Forest City Diagnositc Imaging —Rockford, IL
- From $17 an hour
- Part-time
- Medical office experience
- Front desk
- In-person
- Paid time off
Quick Apply
Business Assistant
Rockford Pediatric Dentistry —Rockford, IL
- $20 - $25 an hour
- No weekends
- Bilingual
- Dental office
- Children
- Health insurance
- Dental insurance
Quick Apply
OR Scheduling Secretary
UW Health —Rockford, IL
- $18.50 - $24.98 an hour
- 8 hour shift
- Hospital
- Medical office experience
- Entry level
- Disability insurance
- Health insurance
Patient Care Receptionist
UW Health —Rockford, IL
- $16.78 - $22.65 an hour
- Full-time
- CPR Certification
- Word processing
- BLS Certification
- Disability insurance
- Health insurance
Patient Administrative Coordinator
Team Rehabilitation Services, LLC —Rockford, IL
- $17 - $21 an hour
- Full-time
- Computer literacy
- Physical & Rehabilitation Medicine
- No experience needed
- Profit sharing
- Continuing education credits
7d
Patient Registrar - 2nd Shift
Mercy Health System Corporation —Rockford, IL
- $17.23 - $25.84 an hour
- Overtime
- Urgent Care
- High school diploma or GED
- Cleaning
- Paid parental leave
- Health savings account
Quick Apply
Patient Access Specialist
Mercy Health System Corporation —Rockford, IL
- $21.00 - $31.50 an hour
- Full-time
- Computer literacy
- Medical office experience
- HIPAA
- Paid parental leave
- Health savings account
Quick Apply
Scheduling Specialist
UW Health —Rockford, IL
- Overtime
- Hybrid work
- Hospital
- Customer service
- Mid-level
- Disability insurance
- Health insurance
7h
Patient Care Coordinator
Rosin Optical Co., Inc. —Rockford, IL
- $17.45 - $23.16 an hour
- HIPAA
- Administrative experience
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Business Assistant
815 Dental Studio —Rockford, IL
- $20 - $23 an hour
- Dental office
- Entry level
- Health insurance
- Paid time off
Quick Apply
Medication Access Specialist
UW Health —Rockford, IL
- $22.89 - $30.90 an hour
- Overtime
- Hospital
- High school diploma or GED
- 1 year
- Disability insurance
- Health insurance

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Patient Services Representative

Rockford Health Physicians -
Rockford, IL

Quick Apply

Job Details

Full-time
$16.89 - $25.33 an hour

Benefits

Paid parental leave
Health savings account
Caregiver leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
Employee discount

Qualifications

Office supply management
Visitor query response
In-person patient registration
Patient scheduling systems
Cash amount verification
Health insurance co-pays
Patient question and concern management
Medical documentation
Electronic health records (EHR) management
Greeting customers
Patient demographics
HIPAA
Cash drawer securing
Answering guest questions
Mail distribution
Scanning
Phone call screening
Medical scheduling
High school diploma or GED
Payment Processing Systems
Fax machines
Mail management
Office supply ordering
Payment posting in medical billing systems
Cleaning
Document imaging
Telephone systems
Mail processing
Typing
Deposits

Full Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Clerical

Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and routes Epic Messages to nursing and provider as appropriate.
Retrieves messages from voice mail and forwards to appropriate personnel.
Answers questions about organization, physicians, and available services, providing callers with address, directions, and other information as appropriate.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
Monitors visitor access and issues passes when required.
Receives, sorts, and routes mail, and maintains and routes publications.
Orders, receives, and maintains office supplies.
Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
Performs other clerical duties as needed.

Epic Scheduling and Registration

Schedules patient appointments
Responsible for EMR Electronic Medical Records registration check-in processes in Epic.
Loads, verifies and updates patient demographics.
Scans, loads and verifies insurance coverage.
Collects signed HIPAA and Consent for Treatment documents, updates the interactive face sheet and sends documents to Medical Records for scanning.
Reviews all Alerts in Epic and refers patient to a PFC when necessary.
Collects co-payments and other self-pay obligations when required and post in Epic when registering patient.
Provides patient with an estimated self-pay obligation when appropriate.
Performs cashiering functions online payment posting within Epic.
Processes payments and deposits by adhering to the systems Cash Handling Policy.
Completes daily closing report and balances their individual cash drawer at the end of each day.
Performs petty cash count in and out daily and records appropriately.
Assist patients with MyChart signup and activation.
Replies to MyChart messages in a timely manner, closing messages when complete.
Safeguards patient privacy and confidentiality per MHS policies.
Preps Routes daily for upcoming appointments for frontline registration.
Reviews daily work queues and corrects identified patient registration errors.
Utilizes Epic waitlists based on provider preference.
Reviews and updates no-shows and cancellations for the day

EDUCATION AND/OR EXPERIENCE

High School diploma or equivalent preferred
Previous medical reception or reception experience preferred.

CERTIFICATION/LICENSURE

N/A

OTHER SKILLS AND ABILITIES
Understands and demonstrates Critical Moments of Service techniques and standards
Ensures reception and lobby areas are well maintained and clean
May be required to work flexible hours and overtime during peak hours.
Preforms all other duties as assigned.
May be responsible for working in alternate locations
Basic knowledge of keyboard skills and medical terminology preferred.
Good interpersonal and written communication skills.
Basic knowledge of Epic preferred.

LEVEL OF SUPERVISION

Some independent judgment is required, but alternatives are limited by standard practices or procedures

SUPERVISES

N/A

PAY RANGE:

$16.89 - $25.33

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

Medical, Dental, Vision
Life & Disability Insurance
FSA/HSA Options
Generous, accruing paid time off
Paid Parental and caregiver leave
Career advancement and educational opportunities
Tuition and certification reimbursement
Certification Reimbursement
Well-being Programs
Employee Discounts
On-Demand Pay
Financial Education
Annual recognition/awards events
Partner appreciation days
Family entertainment/attractions discount
Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.

At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

#1 in the nation on AARP's Best Employers for Workers Over 50
One of Working Mother magazine's 100 Best Companies for Working Mothers
A Top 50 Company and Top 10 Nonprofit for Executive Women

Quick Apply

Refine Your Search

patient services representative jobs in rockford il

Patient Services Representative

Clinical Scheduler

Front Office Assistant PRN

Patient Access Associate

Patient Registrar - 1st Shift

Patient Care Coordinator

Patient Registrar

Receptionist

Rehabilitation Registration and Scheduling Specialist

Front Desk Receptionist

Business Assistant

OR Scheduling Secretary

Patient Care Receptionist

Patient Administrative Coordinator

Patient Registrar - 2nd Shift

Patient Access Specialist

Scheduling Specialist

Patient Care Coordinator

Business Assistant

Medication Access Specialist

I want to receive the latest job alert for patient services representative in rockford il

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