Top 35 Customer support remote Jobs in Rocky Hill, Ct

Customer Service Agent: Triage Center- Full Time - 7134
Community Health Resources (CHR) —Manchester, CT
- From $19.28 an hour
- Part-time
- Remote
- Bilingual
- Medical office experience
- Urgent Care
- Wellness program
- Tuition reimbursement
Quick Apply
8d
Remote Customer Service Representative (Connecticut Residents Only)
Expivia Interaction Marketing Group Inc. —Hartford, CT
- $18.00 - $19.50 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid training
- Paid holidays
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Virtual Personal Banker
FIREFIGHTERS FIRST CREDIT UNION —Hartford, CT
- $58,557 - $65,063 a year
- Urgently hiring
- Remote
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
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Seasonal Customer Service Representative - 2026 (Eastern Region)
Minted —Hartford, CT
- $17.62 - $19.19 an hour
- Weekends as needed
- Remote
- Residential
- Bachelor's degree
- Experience equivalent to degree accepted
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Customer Service Coordinator
WSET —West Hartford, CT
- Remote
- Background check
- Ability to walk for extended periods
- English
- Health insurance
- Dental insurance
7d
Telephonic Health Services Coordinator
Advanced Monitored Caregiving Inc. —Hartford, CT
- $19 - $20 an hour
- Full-time
- Remote
- Mid-level
- Communication skills
- Under 1 year
Commercial Insurance Analyst
Accenture —Hartford, CT
- $21.39 - $48.13 an hour
- Full-time
- Remote
- Research
- Mid-level
- US work authorization
- Paid holidays
- Disability insurance
Client Success Manager (MSP) – IT Services & Marketing (Remote)
EVERNET —Tolland, CT
- Part-time
- Remote
- Mid-level
- Microsoft Office
- QuickBooks
- Opportunities for advancement
Quick Apply
6d
Director, Client Services
Kobie Marketing —Hartford, CT
- Full-time
- Remote
- Bachelor's degree
- Continuous improvement
- Travel
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Accenture —Hartford, CT
- $68,300 - $126,100 a year
- Full-time
- Remote
- 5 years
- Presentation skills
- US work authorization
- Paid holidays
- Disability insurance
Remote Bilingual Customer Service Representative
STARTEK —United States
- $14 an hour
- Part-time
- Remote
- Background check
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
9d
Mandarin/Cantonese Bilingual Customer Service Representative - $21.50/Hour - Work at Home
ibex —United States
- $21.50 an hour
- Weekends as needed
- Remote
- 18 years or older
- Spanish
- HIPAA
- Paid training
- Health insurance
Quick Apply

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Customer Service Agent: Triage Center- Full Time - 7134

Community Health Resources (CHR) -
Manchester, CT

Quick Apply

Job Details

Part-time | Full-time
From $19.28 an hour
8 days ago

Benefits

Wellness program
Tuition reimbursement
Paid time off
403(b)
Loan forgiveness
Loan assistance
Lunch & learns

Qualifications

High school diploma or GED
Individual consumer customer service
Technical Proficiency

Full Job Description

A career can mean different things at different workplaces. Apply now to see what it means to us and what it’s like to work somewhere your voice is heard, your wellness is a priority, and your success matters.

JOB TITLE: Customer Service Agent

EMPLOYMENT TYPE: Full-Time; 40 hours/week

SCHEDULED HOURS: Monday-Friday 8:30AM-5:00PM; some evening shifts required with hours 11:30AM-8:00PM

PROGRAM/LOCATION: Triage Center, REMOTE

PC#: 2404

ABOUT THE PROGRAM: Triage Center

Responds to statewide requests for CHR services. Provides screening & triage to multiple levels of care. Refers individuals and/or families to the appropriate level of care in or out of our service system. Crisis triage to 911/emergency services and/or MCRT & EMPS (via 211) as needed. Triage Center is staffed by a team of call center agents, care coordinators, and a manager.

Duties and Responsibilities

Consistently provide genuine, friendly, personable and professional service.
Responsible for appointment scheduling and intake service coordination.
Establish rapport and working relationships with clients and clinical staff in order to enhance the overall engagement experience for clients.
Handle a high call volume in a fast-paced contact center environment.
Provide education to clients about available CHR resources to assist them in accessing treatment, i.e., transportation alternatives and schedules of providers.
Coordinate, network and schedule hospital, urgent care, and appropriate internal/external programs within agency guidelines.
With training, demonstrates knowledge of services and resources at CHR to direct the caller to relevant provider or program.
Goes above and beyond by advocating for every customer concern and request.
Assist staff in promoting a recovery oriented treatment environment.
Participates in staff meetings, supervision, trainings and other meetings as assigned.
May perform other assignments and duties as program and agency needs require.
Additional duties as required.

QUALIFICATIONS:

Education: High School Diploma or equivalent required, Bachelor’s Degree preferred.

Experience: Minimum of 5 years of experience in a customer service oriented role required. Intermediate to advanced typing and technical aptitude required. 2-5 years of experience working in a call center environment preferred. Prior experience working in a medical office or in social services preferred. Bilingual preferred.

Why Join CHR?

Award-Winning Workplace:

Proudly recognized as a Top Workplace for 13 consecutive years!

Generous Time Off:

Enjoy ample paid time off, including a special day off for your birthday!

Retirement Savings:

Benefit from contributions to your 403b Retirement Plan.

Comprehensive Insurance:

Competitive premiums with added discounts on pet, auto, and home insurance!

Education & Tuition Support:

Tuition reimbursement and professional development programs.
Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites).
Exclusive tuition discounts for CHR employees at several local colleges/universities.

Career Development:

FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
Clinical supervision and/or mentoring available at many programs.
Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide.

Wellness Program:

Annual wellness stipend.
FREE premium subscription to the Calm app, for employees and their families.
Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more!
Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program.

Employee Involvement:

Participate in leadership luncheons with our CEO and various agency committees!

Stay Informed:

Weekly video updates from our CEO and monthly newsletters to keep you in the loop.

And So Much More:

Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility.

Join us at CHR and be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!

COMPENSATION*:

$19.28/hour minimum and up commensurate upon experience.

Actual rates are determined at the time of offer and are based off of relevant experience, as well as adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked)

CHR is an equal opportunity employer, and we encourage all to apply.

Apply to CHR today!

Experience

Required

Minimum of 5 years of experience in a customer service oriented role required. Intermediate to advanced typing and technical aptitude required.

Preferred

2-5 years of experience working in a call center environment preferred

Education

Required

High School or better

Preferred

Bachelors or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

customer support remote jobs in rocky hill, ct

Customer Service Agent: Triage Center- Full Time - 7134

Remote Customer Service Representative (Connecticut Residents Only)

Virtual Personal Banker

Seasonal Customer Service Representative - 2026 (Eastern Region)

Customer Service Coordinator

Telephonic Health Services Coordinator

Commercial Insurance Analyst

Client Success Manager (MSP) – IT Services & Marketing (Remote)

Director, Client Services

Udacity LearnVantage Mid-Market Account Success Management Associate Manager

Remote Bilingual Customer Service Representative

Mandarin/Cantonese Bilingual Customer Service Representative - $21.50/Hour - Work at Home

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