** THIS IS A RE-POST, ALL PREVIOUS AND CURRENT APPLICANTS ARE STILL BEING CONSIDERED AND DO NOT NEED TO RE-APPLY**
DEFINITION: This position is responsible for the support and administration of software systems for City applications. This is accomplished by performing upper-level support for a wide variety of City applications (Utility Billing, Tyler Cashiering, MUNIS, etc.) among others. Other duties include writing customized reports, planning/testing/installing or upgrading new or existing system applications. Provide training of these various systems to the end user as well as work with the end user to better understand their needs.
REPORTS TO: The Information Technology Project Manager assigns work in terms of division goals and objectives.
An incumbent in this position may be designated as Applications Analyst I, II or III dependent upon the qualification, experience and knowledge of the selected applicant.
SALARY RANGE:
$65,997.72 - $98,996.58 (Applications Analyst I)
$69,297.61 - $103,946.41 (Applications Analyst II)
$72,762.49 - $109,143.73 (Applications Analyst III)
- Ability to provide and demonstrate excellent Customer Service.
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Ability to communicate with non-technical staff.
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Ability to multi-task (work on multiple technical projects simultaneously).
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Knowledge of information technology principles, concepts, and methods.
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Knowledge of server and client operating systems.
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Knowledge of computer programming languages.
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Knowledge of computer and network security procedures.
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Knowledge of database administration.
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Advanced skill in analyzing problems and identifying solutions.
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Advanced skill in establishing cooperative and productive working relationships.
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Advanced skill in setting priorities for competing projects.
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Advanced skill in performing basic mathematical calculations.
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Advanced skill in operating computers and other standard office equipment.
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Advanced skill in interpersonal relations.
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Advanced skill in oral and written communication.
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Advanced skill in preparing clear and accurate reports.
KNOWLEDGE/SKILLS PREFERRED FOR THIS POSITION:
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Knowledge of MS Back Office suite of applications.
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Knowledge of Integrated Workspace Management System (IWMS).
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PowerBI, SSRS, and Crystal Report Experience.
SUPERVISORY CONTROLS: The Information Technology Project Manager assigns work in terms of department goals and objectives. The work is reviewed through conferences, reports, and observation of department activities.
GUIDELINES: Guidelines include City personnel policy, City codes, City administrative policy, licensing agreements, and vendor contracts. These guidelines require judgement, selection, and interpretation in application.
COMPLEXITY: The work consists of varied management and administrative duties. The rapid pace of technological innovations contributes to the complexity of the position.
SCOPE AND EFFECT: The purpose of this position is to develop and maintain City information system applications. Success in this position contributes to the efficiency and effectiveness of all City operations.
PERSONAL CONTACTS: Contacts are typically with co-workers, other City personnel, vendors, and members of the public.
PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, resolve problems, and provide services.
PHYSICAL DEMANDS: The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects.
WORK ENVIRONMENT: The work is typically performed in an office.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None
