Top 10 Field services technician tier i Jobs in Rolla, Mo

Field Services Technician - Tier I
Socket Telecom LLC —Cuba, MO
- Weekends as needed
- Clean driving record
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
9d
Helpdesk Manager
Eastern Shawnee Companies LLC —Fort Leonard Wood, MO
- Weekends as needed
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Quick Apply
AV / IT Program Manager
Eastern Shawnee Companies LLC —Fort Leonard Wood, MO
- Engineering
- Analysis skills
- Senior level
- Disability insurance
- Health insurance
Quick Apply
Helpdesk Manager
Digital Consultants, LLC —Waynesville, MO
- Mid-level
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
Field Services Technician - Tier II
Socket Telecom LLC —Rolla, MO
- Weekends as needed
- Clean driving record
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Lead AV / IT Technician
Eastern Shawnee Companies LLC —Fort Leonard Wood, MO
- Classroom
- Management
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Director of AI
Central Point Partners —United States
- $180,000 - $230,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Senior level
- Health savings account
- Health insurance
Quick Apply
8d

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Eastern Shawnee Companies LLC —Fort Leonard Wood, MO
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Field Services Technician - Tier I

Socket Telecom LLC -
Cuba, MO

Quick Apply

Job Details

9 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching

Qualifications

Outdoor work experience
Telecommunications lifts
Ladder use
Company vehicle operation
High school diploma or GED
Bucket operation
Driver's License
Bucket truck

Full Job Description

Socket is seeking a skilled Field Services Technician - Tier I to join our talented workforce. In this role, you'll deliver expert onsite installation services for residential customers. You’ll play a key role in ensuring a seamless experience for our customers as they connect to Socket's fiber network. This role will require travel to our various service areas and will be required to work in most conditions.

A Day in the Life

This is a driveway-to-driveway, customer-focused installation position where you’ll be the face of our service from start to finish. Using a company-provided vehicle, you’ll manage your day through our ticketed scheduling system, completing each assigned install with the skill, professionalism, and pride of a Socket Installer.

What You’ll Do

Key responsibilities include:

Perform independent installations and repairs for residential.
Install and configure customer equipment, including routers, modems, and Wi-Fi gateways.
Deliver an exceptional customer experience by being professional, friendly, and knowledgeable during all service visits
Install, terminate, and test network cabling, adhering to all relevant codes and standards.
Complete accurate and timely documentation of service activities.
Safely operate company vehicles and equipment, including ladders and bucket trucks, in accordance with all safety protocols and DOT/OSHA regulations.
Maintain a clean driving record and represent Socket with professionalism in the field.

What We’re Looking For

To be considered for this role, you'll need the following required qualifications:

High School diploma or equivalent.
Relevant experience in telecommunications, networking, or field service.
Must possess and maintain a valid driver’s license with no restrictions.
Ability to participate in an on-call rotation, which includes nights, weekends, and holidays.
Comfortable and able to work in both underground and aerial environments (e.g., climbing ladders up to 32ft and operating a bucket truck).
Ability to work outdoors in various weather conditions.
Must be able to lift up to 70 lbs.
Able to enter and safely operate a bucket truck with a weight limit of 300 lbs.
Must have a flexible schedule with the ability to work on Saturdays and/or Sundays.
Willingness to obtain a class E license if offered

What Will Help You Stand Out

Preferred Qualifications:

Demonstrated experience with CAT3 and CAT5 cabling, including installation, termination, and testing.
Working knowledge of LAN/WAN technologies and basic networking principles.
Ability to test and install customer ADSL/xDSL circuit orders with the appropriate local exchange carrier (LEC).
Knowledge of cable pulling, terminations, closet buildouts, and compliance with building and fire codes.

Desired Attributes

Beyond the qualifications, these attributes are what make someone a great fit for our team:

A strong aptitude for learning and a desire to grow your skills and knowledge.
A self-motivated and proactive approach to your work.
A high level of attention to detail and a commitment to quality.
A strong sense of urgency and dedication to following through on all tasks.
Excellent verbal and written communication skills.
The ability to adapt to shifting priorities in a dynamic work environment.
Demonstrates a strong safety focus and consistently maintains safety measures.

Why Join Socket Fiber?

At Socket Fiber, we're redefining what it means to connect communities. We share a mission-driven culture focused on bringing high-speed internet to areas that need it most. We're not just selling a service—we're providing access, opportunity, and real change. Socket Fiber offers a culture where employee strengths are highlighted and recognized.

A few of the key ways we strive to make employees feel valued include:

Competitive pay + bonus potential or performance-based commission
Medical, dental, vision, life, and 401k with match
Free coaching/counseling for employees & families
Free fiber service (if available in your area)
Tuition reimbursement for personal and professional growth
Community engagement opportunities
Culture that values results, effort, and integrity

Our Core Values

Respect: Toward all customers, communities, property, and coworkers.
Advocacy: In-person, online, or by phone—we go beyond support to serve as customer advocates.
Transparency: In our commitments, service experiences, and business relationships.
Progress: Growth is proof of our dedication to improving lives and communities.
Winning: Every conversation is a chance to gain a customer for life.

Ready to Apply?

If you’re ready to make an impact and grow your career with Socket Fiber, we’d love to hear from you. Apply today!

This role is not eligible for Visa sponsorship.

This role is not eligible for relocation.

Salary and benefits commensurate with experience.

Equal Opportunity Employer.

This employer uses E-Verify.

Quick Apply

Refine Your Search

field services technician tier i jobs in rolla, mo

Field Services Technician - Tier I

Helpdesk Manager

AV / IT Program Manager

Helpdesk Manager

Field Services Technician - Tier II

Lead AV / IT Technician

Director of AI

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