Top 79 Installation technician Jobs in Rome, Ny

Installation Technician
Northland Telephone —Holland Patent, NY
- $25.00 - $28.50 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Mid-level
Quick Apply
HVAC Installer / TECHNICIAN
M&R Heating & AC Service Inc. —Utica, NY
- $20 - $45 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Floating Service Technician
Morgan Properties —Westernville, NY
- $23 - $26 an hour
- Full-time
- Driver's License
- Apartments
- Cleaning
- Paid holidays
- Health insurance
(S2) Cabinet Installation Tech
Sage Surfaces —Utica, NY
- $3,000 - $15,000 a month
- Part-time
- Construction site
- 1 year
- Reliable transportation
Quick Apply
8d
Field Cable Service Technician
Next Solutions —Utica, NY
- $39,359 - $92,067 a year
- Weekends as needed
- Mid-level
- Residential
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
Help Desk Technician
Indium Corporation —Clinton, NY
- $17.00 - $25.25 an hour
- Full-time
- Research
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Radio Communications Technician
Mid-State Communications —Oriskany, NY
- $25 - $30 an hour
- Full-time
- Background check
- Mid-level
- Microsoft Office
- Fuel card
- Health insurance
Quick Apply
4d
Production Service Technician
Repeat Business Systems, Inc. —Westmoreland, NY
- $24 - $27 an hour
- Full-time
- Clean driving record
- Customer service
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Network Field Technician
General Dynamics Information Technology —Rome, NY
- $26.83 - $34.11 an hour
- Weekends as needed
- Customer service
- Mid-level
- Windows
- Paid time off
- 401(k) matching
4d
DC Maintenance Tech II - Frankfort, NY
Tractor Supply Company —Frankfort, NY
- $29.70 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Disability insurance
13d
Service Technician
Alliance Laundry Systems —Utica, NY
- $23 - $28 an hour
- Microsoft Outlook
- Hospital
- Mid-level
Quick Apply
9h
TECHNOLOGY SUPPORT TECHNICIAN
CHARLES T SITRIN HEALTH CARE CENTER INC —New Hartford, NY
- $20 - $24 an hour
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
Telecommunications Technician
Oneida Innovations Group —Verona, NY
- $23 - $28 an hour
- Weekends as needed
- Microsoft Excel
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Installation Lead
Buell Fuel —Waterville, NY
- $30 - $37 an hour
- Full-time
- Clean driving record
- Management
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
4d
Flooring Technician - OIN Facilities
Turning Stone Enterprises —Oneida, NY
- $22 - $27 an hour
- Full-time
- Construction site
- Ability to walk for extended periods
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Field Maintenance Specialist
Maverick Tech —Utica, NY
- $21.85 - $30.80 an hour
- Full-time
- Clean driving record
- Microsoft Outlook
- Customer service
Quick Apply
3h
Field Service Technician - Utica
NCR —Utica, NY
- $17.00 - $20.83 an hour
- Overtime
- 18 years or older
- Driver's License
- US work authorization
- Paid holidays
- Disability insurance
PC TECH ANALYST 1 (ON-SITE ONLY)
Slocum Dickson Medical Group —New Hartford, NY
- $17.00 - $26.56 an hour
- Weekends as needed
- Mid-level
- Driver's License
- Organizational skills
Quick Apply
Help Desk Technician
SUNY Morrisville —Morrisville, NY
- $45,500 - $50,000 a year
- Full-time
- Customer service
- System design
- Mid-level
6d
Wind Farm Technician I
RWE Americas, LLC —Bouckville, NY
- $37.60 - $50.88 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Military
- Paid holidays
- Disability insurance
2h

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Installation Technician

Northland Telephone
Holland Patent, NY

Quick Apply

Job Details

Full-time
$25.00 - $28.50 an hour

Qualifications

Customer communication
Equipment troubleshooting
Employee relationship building
Driver's License
Networking equipment (troubleshooting support)
Voice over internet protocol (VoIP) configuration
Telephone systems

Full Job Description

JOB DESCRIPTION

JOB TITLE: Installation Technician
STATUS: Non-Exempt
DEPARTMENT: Operations
REPORTS TO: Service Delivery Manager
FULL/PART-TIME: Full-Time – Requires on-call hours
LOCATION: Hybrid – Minimum 2 Days p/week in office (Syracuse or Holland Patent, NY). Preferred candidates will be within a 40-mile radius of either office.

OUR CULTURE:

At Northland, we don’t believe in ceilings. We encourage personal and professional development by maintaining a challenging and rewarding work environment. We believe you are the creator of your own destiny and that you will make the most of your career through hard work, dedication, and initiative.

THE MISSION:

To ensure that all Northland products and services are provisioned, installed, and supported with the highest level of service.

SUMMARY ROLES/RESPONSIBILITIES:

Take ownership of customer installations from start to finish—from initial review of the order through final cutover and validation
Install and configure voice and data services for customers at their locations
Deliver a professional, high-quality experience during every onsite interaction
Focus on service activation, equipment setup, and configuration rather than physical cabling or fiber installation
Work closely with Project Coordinators, Provisioning, and NOC teams to complete installs successfully
Ensure services are fully installed, tested, and working as expected at the time of cutover

INSTALLATION TECHNICIAN JOB DUTIES:

KEY RESPONSIBILITIES

Complete surveys for all products and services
Manage assigned installations from kickoff through completion, ensuring a smooth and successful customer experience
Install, configure, and troubleshoot Northland products and services onsite
Review service orders and scope of work to make sure everything is delivered as expected
Program and deploy equipment such as phones, routers, switches, and related devices
Perform service cutovers, including number porting and activation
Test and validate all services after installation to confirm everything is working correctly
Coordinate with internal teams to keep installs on track and on time
Work with Project Coordinator and customer to ensure smooth installations.
Attend site visits with customer, internal departments, and coordination of work with all pertinent parties (landlords, customers, contractors, internal)
Work with and assist customers with deploying software or applications needed to maintain Northland products and services, including operating systems, Windows, MS Office; computer support including PC’s, server hardware, configurations and troubleshooting.
Keep documentation accurate and complete all required administrative tasks in internal systems
Work with vendors and partners as needed to support installation and service delivery
Reserve and manage telephone numbers and update internal systems as required
Assess customer environments and recommend appropriate configurations
Support continuous improvement by providing feedback on processes and installation experience

TECHNICAL RESPONSIBILITIES

Configure and troubleshoot basic networking environments, including:
- Ethernet, TCP/IP
- VLANs, DHCP
- QoS, PoE
- Firewalls
Deploy and configure customer-premise equipment such as:
- IP phones
- Routers and switches
- Voice and internet-related devices
Support service provisioning workflows using Northland systems and platforms
Work with carrier and vendor partners to support installation and service delivery

CAREER PATH - SENIOR INSTALLATION TECHNICIAN JOB DUTIES:

Includes all essential job duties above
Training, assisting, and mentoring other team members.
Lead large complex installations for all products, services, and third-party applications.
Build and enhance team member relationships by collaborating with all departments to address common issues, make recommendations and assist with facilitating a positive customer experience.
Assist with creating and updating internal resources such as knowledge base, SOPS, product manuals.
Acquire and maintain training and certifications as required.

SUPERVISORY RESPONSIBILITIES: None

MINIMUM JOB QUALIFICATIONS:

High school degree required, Experience with PC required and ability to work independently.
Previous experience in a customer facing technical role (field service, install, or support)
A valid driver’s license and transportation
Some data related background and ability to setup and troubleshoot networking issues related to VOIP issues.
Strong Customer service and communications skills
Good working knowledge of Category 3, 5, 5E and 6 voice/data wiring platforms, and industry color codes and standards.

PREFERRED JOB QUALIFICATIONS:

Associate degree with 1 –2 years of experience in telephone or electronics experience
Familiarity with firewalls and network equipment.
Familiarity with hosted phone systems and features
Understanding of data networks as applied to VOIP communications.
Understanding of voice transmission delivery methods and the types of service provided across copper, fiber, POTS, T1, T3, SIP, CAS, VOIP Transmission, analog transmission, digital transmission etc.
Familiarity with high-speed data, what it’s used for and how it’s delivered.
Certifications for A+, Network + and Security +

SCORECARD METRICS:

Goalof6% or less of TT opened30 days after installation.
Completion of NorthX Installations within 45 days of contract signing.

LICENSES/CERTIFICATIONS:

A valid driver's license or ability to access transportation to attend work group and organization meetings is necessary.

PHYSICAL ACTIVITIES AND REQUIREMENTS:

Ability to climb, kneel, crouch, reach, sit, stand, walk, lift, use fingers, grasp, feel, talk, hear, and perform repetitive motions.
Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects

EQUIPMENT AND MACHINES USED:

Ability to use to use voicemail, telephone, calculator, computer, printer, digital telephone, fax machine, cell phone
Ability to use the following software: Microsoft Word, Excel, Outlook Express (E-Mail)

ENVIRONMENTAL CONDITIONS:

The employee is subject to the following inside and outside environmental conditions: adverse driving conditions, confined spaces, heights, and noise.

EMPLOYER'S DISCLAIMER:

All offers of employment are contingent on successful results from a background check. If results are not acceptable to the company, the company reserves the right to rescind its conditional offer of employment.
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only duties to be performed by the employee holding this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties required by their office.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
We are an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Quick Apply

Refine Your Search

installation technician jobs in rome, ny

Installation Technician

HVAC Installer / TECHNICIAN

Floating Service Technician

(S2) Cabinet Installation Tech

Field Cable Service Technician

Help Desk Technician

Radio Communications Technician

Production Service Technician

Network Field Technician

DC Maintenance Tech II - Frankfort, NY

Service Technician

TECHNOLOGY SUPPORT TECHNICIAN

Telecommunications Technician

Installation Lead

Flooring Technician - OIN Facilities

Field Maintenance Specialist

Field Service Technician - Utica

PC TECH ANALYST 1 (ON-SITE ONLY)

Help Desk Technician

Wind Farm Technician I

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