Top 22 It entry Jobs in Rome, Ny

Help Desk Analyst
Utica First Insurance Company —Oriskany, NY
- $45,000 - $55,000 a year
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
Help Desk Support Specialist
Rome Health —Rome, NY
- $18 - $21 an hour
- Full-time
- High school diploma or GED
- In-person
- Associate's degree
Quick Apply
IT Field Technician
Darkhorse Tech —Utica, NY
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Computer science
- Dental office
- Computer Science
Quick Apply
14d
Network Engineer I - Full Time - Days
Mohawk Valley Health Systems —Utica, NY
- $61,000 - $98,000 a year
- 8 hour shift
- Computer science
- Computer Science
- Mid-level
Geek Squad Agent (Retail Store)
Best Buy —New Hartford, NY
- $16.00 - $20.80 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
3d
TECHNOLOGY SUPPORT TECHNICIAN
CHARLES T SITRIN HEALTH CARE CENTER INC —New Hartford, NY
- $20 - $24 an hour
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
Desktop Support Specialist
Oneida Innovations Group —Verona, NY
- $56,000 - $60,000 a year
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
- Dental insurance
- 401(k)
Quick Apply
Associate Cloud Engineer/ Cloud Engineer
Northrop Grumman —Rome, NY
- $69,300 - $125,200 a year
- Overtime
- Mid-level
- Windows
- Master's degree
- Paid holidays
- Disability insurance
Vice President, Technology Services
AmeriCU Credit Union —Rome, NY
- $152,565.75 - $190,707.19 a year
- Full-time
- Office
- Continuous improvement
- Mentoring
- Health savings account
- AD&D insurance
Quick Apply
Cloud Cybersecurity Engineer
Booz Allen Hamilton —Rome, NY
- $61,900 - $141,000 a year
- Full-time
- Azure
- Research
- Mid-level
- Disability insurance
- Health insurance
EPIC CREDENTIALED TRAINER (ON-SITE ONLY)
Slocum Dickson Medical Group —New Hartford, NY
- $25.91 - $44.00 an hour
- Full-time
- Classroom
- Customer service
- Medical office experience
Quick Apply
Urban Decay and IT Cosmetics Selling Specialist
L'Oreal LUXE —New Hartford, NY
- $17 - $23 an hour
- Part-time
- High school diploma or GED
- Cleaning
- Communication skills
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Utica, NY
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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Help Desk Support Specialist
Rome Health —Rome, NY
Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Maintains parts inventory and logs all service/repair activity.
$18 - $21 an hour
Quick Apply
Help Desk Specialist 1
Community Financial System, Inc. —Syracuse, NY
Must have a valid driver's license. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware…
$21.75 - $30.50 an hour

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Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
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Network Deployment Engineer
TEKsystems —New Albany, OH
CompTIA Network+ certification or pursuit of CCNA certification. You'll gain exposure to large-scale deployments, collaborate with experienced technical teams,…
$25.05 an hour
5d

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Help Desk Analyst

Utica First Insurance Company -
Oriskany, NY

Apply Now

Job Details

$45,000 - $55,000 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
401(k) matching
Life insurance

Qualifications

Windows
Internal employee customer service
Windows Server administration

Full Job Description

Oriskany, NY

Description

Job Summary

The Help Desk Analyst role is responsible for providing timely and effective resolution of hardware, software, network, and application issues to ensure minimal disruption to business operations. The analyst supports core insurance systems, including policy administration, claims management, underwriting, and billing platforms—while delivering high-quality customer service to internal employees, agents, and business partners.

Reports To: Director of Information Technology

Duties/Responsibilities

Provide first level technical support to end users for PC/Server hardware, desktop/workstation software upgrades, desktop problem resolution and systems support. MS Windows 11 desktop environment, MS Office 365 environment.
Provide Helpdesk support to external users (Utica First agents and business partners) for implementation setup, problem resolution, usage of our website and externally available information systems.
Administer Helpdesk customer support systems software for call in and internal support requests.
Maintain PC hardware and software for the IT Department.
Knowledge of Anti-Virus applications
Provide assistance with system upgrades and maintenance of local area network.
Perform network operations and limited network administrational and monitoring duties with data entry functions to update files and maintain systems. Requires basic knowledge of MS Windows Server systems.
Cross train and be able to perform tasks to verify completion of system backups and computer operations as described in operation manual as needed.
Requires strong customer service skills and positive attitude.
Ability to work in a team environment with minimal direction.
One or more years’ experience in technical support in a similar environment.
Must be disciplined, highly detailed oriented and reliable with good organizational and problem-solving skills.

Requirements

Required Skills/Abilities

Microsoft certifications are a plus.
Excellent project management, written and oral communications skills desired. The ability to work collaboratively and as part of a team is essential.
Strong analytical and problem-solving skills.
The ability to work remotely is possible for a candidate with the right skill set.
Sensitivity to accuracy, timeliness, and professionalism is imperative.

Education and Experience

Associates Degree in Computer Science or related field preferred or equivalent experience.
Continued educational development in Insurance, Software Quality or Requirements Development a plus.

Physical Requirements

This position requires the ability to sit for extended periods while working at a computer, both in a home and office environment. The role involves frequent use of a headset, keyboard, mouse, and other standard office equipment. Occasional movement within the office may be required, such as walking to meetings or accessing shared equipment.

Utica First Offers:

Competitive starting salary
Medical (first of following month)
Dental
Vision
Life and Disability Insurance
Company paid LTD
Flexible Spending Accounts
Health Savings Accounts
Matching 401(k) Plan
Roth 401k Plan
Bonus program
Generous Vacation, Sick and Personal Leave
Generous holidays (to include Birthday)
Business casual environment

Pay Range:

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of Utica First’s total compensation package for employees.

Salary Description

$45,000 to $55,000 annually

Apply Now

Refine Your Search

it entry jobs in rome, ny

Help Desk Analyst

Help Desk Support Specialist

IT Field Technician

Network Engineer I - Full Time - Days

Geek Squad Agent (Retail Store)

TECHNOLOGY SUPPORT TECHNICIAN

Desktop Support Specialist

Associate Cloud Engineer/ Cloud Engineer

Vice President, Technology Services

Cloud Cybersecurity Engineer

EPIC CREDENTIALED TRAINER (ON-SITE ONLY)

Urban Decay and IT Cosmetics Selling Specialist

Now Hiring IT and Telecom Field Technicians

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