Top 14 Call center quality analyst Jobs in Ronkonkoma, Ny

Epic Clinical Analyst, Transfer Center
Catholic Health —Melville, NY
- $125,000 - $160,000 a year
- 8 hour shift
- Nursing
- RN License
- Hospital
Quick Apply
Contact Center Quality Analyst
Teachers Federal Credit Union —Hauppauge, NY
- $24.80 - $29.00 an hour
- Full-time
- Background check
- Spanish
- Pass drug screening
- Dental insurance
- Tuition reimbursement
Quick Apply
Commercial Lender III/Senior Relationship Mgr
OceanFirst Bank —Melville, NY
- $140,000 - $250,000 a year
- Computer literacy
- Data analysis skills
- Office
- Loan repayment program
- Tuition reimbursement
3d

Discover related jobs

Based on your search for call center quality analyst jobs.

Contact Center Quality Analyst
Teachers Federal Credit Union —Hauppauge, NY
The Quality Assurance Analyst monitors, evaluates, and analyzes inbound and outbound interactions (calls, chat, email, etc.).
$24.80 - $29.00 an hour
Quick Apply
AP Beaker Epic Analyst II
NYU Langone Health —New York, NY
The Epic Systems Analyst 2 routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the…
$81,325.15 - $119,673.57 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technology Solution Center Analyst Lead
PNC Financial Services Group —Columbus, OH
Utilizes utilities and tools to provide remote/onsite technical support services on end user software and hardware.
$41,250 - $68,750 a year
Workplace Solutions - Quality Assurance Specialist (Service Desk)
JPMorganChase —Columbus, OH
The QA Specialist will monitor inbound/outbound calls and written interactions (email/tickets) to evaluate professionalism, technical accuracy, customer service…

Show more jobs in cities nearby

I want to receive the latest job alert for call center quality analyst in ronkonkoma, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center quality analyst jobs near ronkonkoma, ny

Commercial Lender jobs in Louisiana

Commercial Lender jobs in Quincy, IL

Commercial Hvac jobs in Indianapolis, IN

Commercial Fishing jobs in Providence, RI

Commercial Lender jobs in Miami, FL

Commercial Real Estate jobs in Denver, CO

Commercial Lender jobs in Massachusetts

Commercial Diving jobs in Houston, TX

Quality Analyst jobs in Manchester, NH

Quality Analyst jobs in Winston Salem, NC

Quality Assurance jobs in Philadelphia, PA

Quality Analyst jobs in Rensselaer County, NY

Quality Analyst jobs in Los Angeles, CA

Healthcare Data Analyst jobs in Pennsylvania

Epic Clinical Analyst, Transfer Center

Catholic Health -
Melville, NY

Quick Apply

Job Details

Full-time
$125,000 - $160,000 a year

Qualifications

Nursing
RN License
Software implementation
Zoom
Slack
Project management
Bachelor's degree
IT experience within healthcare
Video conferencing software
Issue tracking
Population health informatics
Project management experience in healthcare
Clinical documentation
Collaborative technology platforms
Organizational skills
Microsoft Teams
Meeting facilitation
Digital project management boards
Managing projects
Epic Certification
Productivity software
Video conferences (communication methods)
Kronos
Informatics Nursing Certification
ClickUp
Video conferencing systems operation
Nursing

Full Job Description

Epic Clinical Analyst – Transfer Center
Department: Digital & Technology Solutions – Clinical Informatics
Reports To: Senior Director, Clinical Informatics
Location: Hybrid (Primary worksite: 245 Old Country Rd, Melville, NY; Travel to Catholic Health facilities as needed)
FLSA Status: Exempt

About the Role

Catholic Health is seeking a dedicated and experienced Epic Clinical Analyst – Transfer Center to join our Digital & Technology Solutions (DTS) team. In this role, you will focus on the clinical configuration and workflow design of our Epic Transfer Center application and ensure seamless integration with clinical documentation and Epic orders. You will work closely with Clinical Operations, the Transfer Center team, and DTS leadership to drive technology initiatives aligned with operational and strategic goals.

Key Responsibilities

Lead and participate in transfer center system implementation including planning, building, testing, training, and go-live support.
Configure Epic Transfer Center modules and document workflow decisions.
Support and enhance core DTS applications relevant to transfer workflows.
Collaborate with cross-functional teams and clinical stakeholders to ensure effective system design and implementation.
Use Agile methodology, time tracking, and service desk tools to document and manage tasks.
Provide high-quality, responsive customer service to clinical end users.
Engage with vendors and ensure compliance with technical contracts and service standards.
Promote and adhere to information security policies and procedures.
Stay current with trends in healthcare IT and clinical informatics through education and professional development.

Required Qualifications

Education:
Nursing background required.
Bachelor’s degree from an accredited university is required.
Certification in informatics and a clinical degree with progressive experience preferred.
Experience & Skills:
Minimum 5 years of experience in a clinical role, with progressive responsibility.
Certification in Epic Clinical Documentation or Inpatient Orders required.
Proven experience with successful clinical systems implementation.
Strong communication, collaboration, and organizational skills.
Basic project management skills including meeting facilitation, issue tracking, and prioritization.
Familiarity with Microsoft Office, Zoom, Teams, Slack, ClickUp, and UKG/Kronos.
Commitment to Catholic Health’s mission and values.
Functional Abilities:
Willingness to travel between Catholic Health locations.
Ability to work in high-pressure environments and be available for on-call or after-hours support.

Why Join Catholic Health?

At Catholic Health, you'll be part of a compassionate team committed to innovation, collaboration, and excellence in patient care. As part of our DTS Clinical Informatics division, your work will directly impact the quality and coordination of care across our system.

Job Type: Full-time

Pay: $125,000.00 - $160,000.00 per year

Schedule:

8 hour shift

Ability to Commute:

Melville, NY 11747 (Required)

Ability to Relocate:

Melville, NY 11747: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

call center quality analyst jobs in ronkonkoma, ny

Epic Clinical Analyst, Transfer Center

Contact Center Quality Analyst

Commercial Lender III/Senior Relationship Mgr

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for call center quality analyst in ronkonkoma, ny

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected