Top 562 customer service representative Jobs in rootstown oh

Customer Service - Print Experience Required
Imprimus Labels and Packaging —Mogadore, OH
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Service Retail Account Manager
bROK Products —Akron, OH
- $50,000 - $65,000 a year
- 8 hour shift
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Medicare- Member Service Representative /
Klap6 —Akron, OH
- Up to $20 an hour
- Contract
- Background check
- Bachelor of Science
- Office
- Health insurance
Quick Apply
GRC-LMS Customer Success Specialist II
K2-GRC —Hudson, OH
- From $50,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Conflict management
- Health savings account
- Health insurance
Quick Apply
3d
Call Center Account Representative
Employ-Temps Staffing Services —Uniontown, OH
- $17.50 an hour
- Call employer
- High school diploma or GED
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Home Genius Exteriors —Rootstown, OH
- $23 - $50 an hour
- Full-time
- Entry level
- Paid training
- Health insurance
Quick Apply
Hybrid Customer Service Representative (Job #33104)
InnoSource —Akron, OH
- From $17 an hour
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Excel
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative/Call Center
Naturepedic —Chagrin Falls, OH
- From $20 an hour
- Full-time
- Remote
- Customer service
- English
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Hall's Culligan Water —Ravenna, OH
- $17 - $18 an hour
- Weekends as needed
- Dealership
- High school diploma or GED
- Ability to sit for extended periods
- Paid time off
- 401(k) matching
Quick Apply
Customer Service Representative
Circle K —Rootstown, OH
- $11.00 - $11.45 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service
- Paid training
- Health savings account
Customer Service Representative (Part-Time)
Dayton Freight —Kent, OH
- Part-time
- Office
- Data entry
- Organizational skills
Customer Service Associate I
Family Dollar —Ravenna, OH
- $11.00 - $11.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Associate II
Dollar Tree —Ravenna, OH
- $11.00 - $11.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Associate I
Dollar Tree —Ravenna, OH
- $11.00 - $11.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Rep - #979 - Ravenna, OH
Majors Management —Ravenna, OH
- Part-time
- Merchandising
- Basic math
- English
Pharmacy Customer Service Associate
Walgreens —Ravenna, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
1d
Member Services Representative (Medicare) – Remote After Training
Encode Inc —Akron, OH
- $20 - $21 an hour
- Night shift
- HIPAA
- Research
- Mid-level
Quick Apply
2d
Customer Service Representative (Full-Time)
Dayton Freight —Kent, OH
- Full-time
- Office
- Data entry
- Organizational skills
- AD&D insurance
- Paid holidays
Remote Full-Time Permanent Customer Experience Specialist
Signet Jewelers —Akron, OH
- From $16.50 an hour
- Overtime
- Remote
- Microsoft Word
- Microsoft Excel
- Writing skills
- Paid training
- Health insurance
7d
Customer Service Representative
U-Haul —Kent, OH
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
1d

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Customer Service - Print Experience Required

Imprimus Labels and Packaging -
Mogadore, OH

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Sales support
Teamwork
Customer returns handling
Customer service
High school diploma or GED
Print production
Manual handling
Account management

Full Job Description

Imprimus Labels and Packaging is a collaborative, people-focused organization with multiple manufacturing facilities across California, Ohio, and Texas. We are a leading producer of high-quality product labels, offering one of the most comprehensive ranges of printing solutions in the industry. Our teams support the demanding needs of the cosmetics, personal care, beverage, food, and dietary supplement markets—delivering precision, consistency, and exceptional service on every project.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Serve as a “Customer Experience Owner” by delivering exceptional service, fostering customer loyalty, and ensuring consistent, effective communication across sales and production teams.
Act as the primary point of contact for assigned customers, managing all day-to-day requests with professionalism, responsiveness, and accuracy.
Build and maintain strong customer relationships, ensuring needs are met and service-level standards are consistently achieved.
Coordinate all customer and sales information required to process orders, including estimates, artwork/proofs, samples, tooling, purchase order updates, and customer specification sheets.
Obtain and confirm customer approval for pricing, order details, and miscellaneous charges.
Understand basic plant and equipment capabilities—including tooling, presses, materials, and applications—to determine requirements, appropriate lead times, and to properly set customer expectations.
Manage customer inventory programs, proactively monitoring agreed-upon inventory levels and ensuring timely release of shipments.
Collaborate with the Team Leader to support key initiatives and complete assigned projects such as press proofs, new business setup, account transitions, backup coverage, and issue resolution.
Assist with RMAs and claims, helping the team process and resolve product returns, complaints, and quality concerns.
Support resolution of open payment issues by working closely with customers and internal departments as needed.

EXPERIENCE AND EDUCATION:

High school diploma or equivalent required.
Minimum of five (5) years of Customer Service experience, preferably within the label printing or manufacturing industry.
Experience with Label Traxx or similar order-management systems highly preferred.

PHYSICAL DEMANDS:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this role, the employee is regularly required to communicate verbally and hear.
The employee must frequently use hands and fingers to handle, feel, or manipulate objects, tools, and controls.
The employee is occasionally required to stand, walk, sit, and reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds.
Vision requirements include close vision, distance vision, and the ability to adjust focus.
The work environment noise level is typically low to moderate.

EQUAL OPPORTUNITY EMPLOYER: We make employment decisions based on merit and other legitimate business reasons. We want to have the best available people in every job. Therefore, we do not discriminate and do not permit its employees to discriminate against other employees or applicants because of race, color, creed, sex, gender, transgender status, age, sexual orientation, national origin, citizenship, ancestry, religion, marital status, military service/veteran status, physical or mental disability, genetic information, medical condition, or any other characteristic protected by local, state or federal law.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Have you worked with job tickets, artwork proofs, or ERP order entry systems?
Have you worked directly with the production or scheduling department?

Experience:

Customer service: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in rootstown oh

Customer Service - Print Experience Required

Customer Service Retail Account Manager

Medicare- Member Service Representative /

GRC-LMS Customer Success Specialist II

Call Center Account Representative

Customer Service Representative

Hybrid Customer Service Representative (Job #33104)

Customer Service Representative/Call Center

Customer Service Representative

Customer Service Representative

Customer Service Representative (Part-Time)

Customer Service Associate I

Customer Service Associate II

Customer Service Associate I

Customer Service Rep - #979 - Ravenna, OH

Pharmacy Customer Service Associate

Member Services Representative (Medicare) – Remote After Training

Customer Service Representative (Full-Time)

Remote Full-Time Permanent Customer Experience Specialist

Customer Service Representative

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