Top 16 Senior customer service Jobs in Rosenberg, Tx

Senior Export/ Import Logistics Customer Services
TOPASIA INTERNATIONAL LOGISTICS US. CO.,LTD —Stafford, TX
- From $55,000 a year
- Full-time
- Customer service
- English
- Mid-level
- Paid holidays
- Health insurance
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Care Advocates
Arosa Houston —Houston, TX
- $65,000 - $70,000 a year
- Full-time
- Remote
- Google Workspace
- No education required
- Computer literacy
- Paid training
- Mileage reimbursement
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17h
Global Transaction Payment Senior Service Associate
East West Bank —Houston, TX
- $100,000 - $130,000 a year
- Full-time
- 5 years
- English
- Bachelor's degree
- Opportunities for advancement
Customer Service Representative - State Farm Agent Team Member
Vahn Doctolero - State Farm Agent —Richmond, TX
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
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Customer Care Representative
US Expediters, LLC —Stafford, TX
- Office
- Travel
- Warehouse
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Sr. Customer Service Representative
Nouryon —Houston, TX
- Full-time
- Microsoft Excel
- Bachelor's degree
- Experience equivalent to degree accepted
Senior Call Center Representative - Member Services
Texas Children's Hospital —Bellaire, TX
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
14d
Senior Client Service Associate
Westwood Management Corp —Houston, TX
- Hybrid work
- 18 years or older
- 7 years
- Office
- Paid time off
- Parental leave
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Senior Call Center Specialist
Window World of Galveston —Houston, TX
- From $19 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Senior IT Specialist, Customer Support
Safe Fleet —Missouri City, TX
- Full-time
- Azure
- 5 years
- System design
- Disability insurance
- Dental insurance
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Sr. Dealer Support Specialist
Stellantis Financial Services US —Houston, TX
- Overtime
- Hybrid work
- Mid-level
- Analysis skills
- Travel
- Opportunities for advancement
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Licensed Insurance Agent - Inbound Call Center
SENIOR TRUST LIFE LLC —Houston, TX
- $20 - $30 an hour
- Overtime
- Mid-level
- In-person
- Opportunities for advancement
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Senior Benefit Navigator
Keystone Advisors —Houston, TX
- $25 an hour
- Extended hours
- Spanish
- 7 years
- Microsoft Excel
- Dental insurance
- Vision insurance
Quick Apply

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Senior Export/ Import Logistics Customer Services

TOPASIA INTERNATIONAL LOGISTICS US. CO.,LTD
Stafford, TX

Quick Apply

Job Details

Full-time
From $55,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Paid sick time

Qualifications

Staff performance monitoring
Computer operation
Customer service
Team leadership
Spreadsheets
Logistics customer service
Logistics
English
High school diploma or GED
Computer skills
NVOCC
Chinese
Database software proficiency

Full Job Description

Employer Information

Organization Name: TOPASIA INTERNATIONAL LOGISTICS US. CO.,LTD

Job Location: Stafford TX 77477

Department: Logistics Department

Reports To: Operation Manager

Hours / FLSA: 40 hours per week/Exempt

Salary: Start from $55,000 USD/Year

Benefits:

Paid Sick Leave
Paid Holidays
Health Insurance

Job Description

As a Senior Export / Import Logistics Operations , you will plan, direct, and coordinate distribution, forecasting, and customer service for the Logistics Department. You manage logistics personnel, logistics systems and direct daily operations for the company. In addition, you are responsible for the overall direction, coordination, and evaluation of your team.

Tasks

Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
Supervise the work of logistics specialists, planners, or schedulers.
Develop and implement organizational processes, projects, or services.
Direct distribution operations to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
Ensure carrier compliance with company policies or procedures for product transit or delivery.
Plan or implement improvements to internal or external logistics systems or processes.

Qualifications/Requirements

Bilingual English and Chinese Language REQUIRED
High School degree required
4 years of college preferred
1-2 years of NVOCC experience required
Minimum 3 years of Logistics Operations experience required
Administration and Management experience preferred
Customer Service experience required

Skills and Abilities Required

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Speaking

Talking to others to convey information effectively.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Coordination

Adjusting actions in relation to others' actions.

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Troubleshooting

Determining causes of operating errors and deciding what to do about it.

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

Databases

Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.

Spreadsheets

Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.

Technology

Materials requirements planning logistics and supply chain software
Data base user interface and query software
Electronic mail software
Spreadsheet software
Calendar and scheduling software

Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

NVOCC: 1 year (Required)

Language:

Chinese (Required)

Work Location: In person

Quick Apply

Refine Your Search

senior customer service jobs in rosenberg, tx

Senior Export/ Import Logistics Customer Services

Care Advocates

Global Transaction Payment Senior Service Associate

Customer Service Representative - State Farm Agent Team Member

Customer Care Representative

Sr. Customer Service Representative

Senior Call Center Representative - Member Services

Senior Client Service Associate

Senior Call Center Specialist

Senior IT Specialist, Customer Support

Sr. Dealer Support Specialist

Licensed Insurance Agent - Inbound Call Center

Senior Benefit Navigator

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