Top 7 Program technician ii Jobs in Sacramento Ca

PROGRAM TECHNICIAN II
Department of Public Health —Sacramento County, CA
- $3,833 - $4,804 a month
- Online Application
- Hybrid work
- Writing skills
- Mid-level
- Office
- Free parking
2d
PROGRAM TECHNICIAN II
Department of Housing & Community Development —Sacramento County, CA
- $3,833 - $4,804 a month
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
9d
PROGRAM TECHNICIAN II
Department of Consumer Affairs —Sacramento County, CA
- $3,833 - $4,804 a month
- Weekends as needed
- Mid-level
- Office
- Computer skills
- Free parking
2d
PROGRAM TECHNICIAN II
Department of Justice —Sacramento County, CA
- $3,833 - $4,804 a month
- Full-time
- Hybrid work
- Background check
- Writing skills
- Mid-level
15h
PROGRAM TECHNICIAN II
Department of Real Estate —Sacramento County, CA
- $3,833 - $4,804 a month
- Full-time
- Customer service
- Mid-level
- Office
- Paid holidays
- Health insurance
6d
TAX PROGRAM TECHNICIAN II, FRANCHISE TAX BOARD
Franchise Tax Board —Sacramento County, CA
- $4,624 - $5,792 a month
- Weekends as needed
- Hybrid work
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Free parking
2d

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PROGRAM TECHNICIAN II
Department of Public Health —Sacramento County, CA
The Program Technician II (PT II) works in Customer Service Team B and responds to a high volume of incoming telephone calls and emails regarding registering,…
$3,833 - $4,804 a month
2d
PROGRAM TECHNICIAN II
Department of Justice —Sacramento County, CA
The PT II in the Pre-Scan Unit reviews and analyzes the more complex document submissions; performs varied technical functions involving the receipt,…
$3,833 - $4,804 a month
15h

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PROGRAM TECHNICIAN II

Department of Public Health -
Sacramento County, CA

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Job Details

Full-time
$3,833 - $4,804 a month
2 days ago

Benefits

Free parking

Qualifications

Customer communication

Full Job Description

Job Posting: Customer Service Specialist

Department of Public Health

JC-525764

Customer Service Specialist
PROGRAM TECHNICIAN II

$3,833.00 - $4,804.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 8/5/2026

Job Description and Duties

If you previously applied to JC-502250, you do not need to reapply your application is on file.

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by performing the more difficult program specialist work at the journey level in the Vital Records and Statistics Division (VRSD), Vital Records Registration Branch, within the Customer Service Unit (CSU).

The Program Technician II (PT II) works in Customer Service Team B and responds to a high volume of incoming telephone calls and emails regarding registering, amending, or obtaining copies of vital records. The incumbent responds to inquiries from the public and other stakeholders regarding requirements for registering, obtaining copies of, and amending California birth, death, and marriage records. The PT II also utilizes established procedures to respond to customer voicemails and email inquiries, and to help resolve escalated cases.

The incumbent works under the general supervision of the Supervising Program Technician II, Supervisor of Customer Service Team B.

This is a Limited Term position that may be extended or become Permanent.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/CDPHRecruitment

You will find additional information about the job in the Duty Statement.

Working Conditions

Telework Information

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Position Details

Job Code #:

JC-525764

Position #(s):

580-220-9928-901

Working Title:

Customer Service Specialist

Classification:

PROGRAM TECHNICIAN II

$3,833.00 - $4,804.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

12 Month Limited Term - Full Time

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

The Vital Records and Statistics Division (VRSD) is responsible for department-wide initiatives to improve the effectiveness of our work through better health information systems, increased application of epidemiologic methods of analysis, strong liaisons with public health organizations and schools of public health, and effective partnerships with local health agencies and professionals. VRSD houses the Office of Vital Records, responsible for registering all California vital events and providing birth, death, and marriage records to the public. In addition, VRSD is involved in many cross-cutting and innovative data projects including the statewide Open Data Portal and Health Information Exchange.

Free Parking in Natomas!

The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.

The CDPH is an E-Verify employer.

Department Website: https://www.cdph.ca.gov

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # (525764) and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email [email protected] for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 8/5/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Public Health

CCAU Mailing

Attn: Classification & Certification Unit

P.O. Box 997378

MS 1700-1702

Sacramento, CA 95899-7378

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Public Health

CCAU Drop Off

Classification & Certification Unit

1615 Capitol Avenue Suite 73.430

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Experience in customer service roles with an emphasis on strong verbal and written communication skills.
Ability to manage and document interactions, make routine database entries, and handle sensitive information with accuracy and confidentiality.
Proficiency in typing sensitive correspondence, including letters, memos, and emails, as well as experience with basic office tasks like sorting mail and operating in a call center environment.
Capacity to handle various tasks, from routine calls to assisting with outreach events, and being flexible to adapt to changing priorities.
Experience with technology, including computer programs and databases, and responding to messages via voicemail and email.
Reliable attendance and punctuality.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: https://www.cdph.ca.gov

Human Resources Contact:
Human Resources Division
(916) 445-0983
[email protected]

Hiring Unit Contact:
Khou Vang
(279) 732-2571
[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 445-0938

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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