Top 66 Network support Jobs in Saginaw, Mi

Desktop Support Engineer (Level 2)
NSC Global —Bay City, MI
- Urgently hiring
- 5 years
- Research
- Mid-level
8d
IT Support Technician
McDonald Companies —Saginaw, MI
- $18 - $20 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Support Technician
ITH Staffing —Midland, MI
- $16.55 an hour
- Full-time
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
8d
Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations
Military Service - U.S. Air National Guard Recruiting —Michigan
- From $49,838.78 a year
- Full-time
- Military
- High school diploma or GED
- Driver's License
Insider Threat Counterintelligence Analyst
Dow —Midland, MI
- Full-time
- Military
- Mid-level
- Bachelor's degree
- Health insurance
- Paid time off
6d
Field Service Technician
Ripple Fiber —Saginaw, MI
- Overtime
- Clean driving record
- Mid-level
- Driver's License
- Health insurance
- 401(k) matching
Quick Apply
Epic Willow Build Senior Consultant
Deloitte —Midland, MI
- $121,000 - $143,000 a year
- Full-time
- 6 years
- Computer Science
- Bachelor's degree
Epic Willow Senior Consultant
Deloitte —Midland, MI
- $120,000 - $143,000 a year
- Full-time
- Computer Science
- 5 years
- Clinic experience
12d
Global Head, Digital Workplace & Employee Technology Experience - Saginaw
Nexteer Automotive —Saginaw, MI
- Online Application
- Office
- Master's degree
- Mentoring
Field Operations Technician
Ledcor —Saginaw, MI
- Full-time
- 5 years
- Ability to lift 50 pounds
- Travel
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Saginaw, MI
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Saginaw, MI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Data Engineer - Project Delivery Specialist
Deloitte —Midland, MI
- $102,750 - $171,250 a year
- Full-time
- 7 years
- Azure
- Computer Science
Project - Data Engineer II
Deloitte —Midland, MI
- $76,725 - $127,875 a year
- Full-time
- Azure
- Computer Science
- SQL
9d
Power and Utilities OT Operational Technology-Manager
Deloitte —Midland, MI
- $134,500 - $265,100 a year
- Full-time
- Azure
- Computer Science
- Up to 50% travel
Senior Network Engineer - CONUS
Computer World Services —United States
- Full-time
- Hybrid work
- Windows
- Bachelor's degree
- Mentoring
Travel Cable Technicians (Nationwide) 141149
Anistar Technologies —United States
- $16 - $22 an hour
- Overtime
- Mid-level
- Travel
- Power tools
- Fuel card
- Health insurance
Quick Apply

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Help Desk Analyst 2 - Franklin County, OH/onsite
Software Technology Inc —Franklin County, OH
Provides informal mentorship opportunities to peers and/or lower-level staff through conversation, observation, or technical documentation.
Quick Apply
Network Program Specialist
Optum —Columbus, OH
Help develop enterprise-wide Clinically Integrated Network teams that focus on specific clinical areas/service lines such as oncology or cardiology.
$24 - $43 an hour
10d

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Desktop Support Engineer (Level 2)

NSC Global -
Bay City, MI

Apply Now

Job Details

Full-time
8 days ago

Qualifications

Research

Full Job Description

Overview:

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC Global
START DATE: IMMEDIATELY

Responsibilities:

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications:

Knowledge & Experience:

Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.
Interpersonal: Excellent customer service, technical, organizational, and communication skills - in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.
Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Apply Now

Refine Your Search

network support jobs in saginaw, mi

Desktop Support Engineer (Level 2)

IT Support Technician

Support Technician

Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations

Insider Threat Counterintelligence Analyst

Field Service Technician

Epic Willow Build Senior Consultant

Epic Willow Senior Consultant

Global Head, Digital Workplace & Employee Technology Experience - Saginaw

Field Operations Technician

Now Hiring IT and Telecom Field Technicians

Seasonal, Operations Technical Specialist (Part Time)

Data Engineer - Project Delivery Specialist

Project - Data Engineer II

Power and Utilities OT Operational Technology-Manager

Senior Network Engineer - CONUS

Travel Cable Technicians (Nationwide) 141149

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