Job Title: Personal Lines P&C Underwriting Manager
Reports to: Director of Underwriting
Direct Reports: Underwriter(s), Underwriting Assistant(s)
Location: Jacksonville Office
Position type: Full-Time
FLSA Status: Exempt, Salaried
Normal Working Hours: Monday-Friday, 8:00AM-5:00PM
Who We Are
Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007. We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms. Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection. Think Ahead. Think Olympus.
What Olympus Offers
We extend our signature White Glove Service to our employees through a comprehensive total rewards package, including:
- Employer-sponsored medical, dental, and vision plans
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with company match
- Paid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time Off
- Education Assistance Program and ongoing professional development opportunities
- Wellness Lunch N Learns
- Employee perks such as pet insurance, discount programs, and a welcoming office environment
At Olympus, we empower you to grow, contribute, and thrive both professionally and personally.
What You’ll Do
As the Personal Lines Underwriting Manager, you'll lead a team responsible for making smart underwriting decisions that balance growth, profitability, and exceptional customer service. You'll oversee both new business and renewal underwriting operations while helping shape underwriting strategy, improve processes, and develop a high-performing team. Working closely with leaders across the organization, you'll drive operational excellence, support strategic initiatives, and help ensure Olympus continues to deliver quality products and outstanding service to our agents and policyholders.
Key Responsibilities
Lead the Underwriting Team
Provide leadership, coaching, and performance management for the Personal Lines Underwriting team. Foster a collaborative, high-performing culture while supporting employee development through ongoing feedback, training, and mentoring.
Drive Underwriting Excellence
Oversee new business and renewal underwriting operations, review complex transactions, establish performance goals, conduct quality audits, and ensure underwriting decisions align with company guidelines and profitability objectives.
Improve Processes & Performance
Identify opportunities to enhance underwriting processes, systems, and workflows that improve efficiency, risk selection, and operational effectiveness. Evaluate vendor solutions and support initiatives that strengthen underwriting performance.
Partner Across the Business
Collaborate with Product, Claims, Sales, Marketing, and other internal teams to communicate underwriting changes, support agency initiatives, resolve escalated issues, and contribute to strategic business projects.
Support Business Success
Participate in agency events, assist with catastrophe response when needed, and help drive continuous improvement across the underwriting organization.
What You'll Bring
- 6+ years of Personal Lines underwriting experience, preferably within the Florida homeowners insurance market.
- 3+ years of leadership or management experience.
- Expert knowledge of homeowners insurance, underwriting principles, and underwriting operations.
- Bachelor's degree or equivalent experience preferred.
- CPCU or other professional insurance designation preferred.
- Florida 2-20 Property & Casualty License preferred; Florida 20-44 Personal Lines License accepted. Candidates without either license must be able to obtain a 2-20 License within 90 days of employment.
- Strong technical underwriting knowledge with the ability to make sound risk decisions.
- Proven leadership experience with a passion for coaching, mentoring, and developing high-performing teams.
- Excellent analytical, communication, presentation, and relationship-building skills.
- Ability to collaborate across departments, influence stakeholders, and drive process improvements.
- Proficiency with Microsoft Office and other business applications.
EEO Compliance
Olympus Insurance Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy, childbirth, and related medical conditions), age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran or military status, or any other protected characteristic under federal, state, or local law.
Agency Disclaimer:
This job posting is not intended to solicit resumes from staffing agencies. Any unsolicited resumes sent to this posting, to employees, or to the Company without a valid written and signed agreement from Human Resources will be considered the property of the Company, and no fees will be paid.
This position will remain open until August 25, 2026, or until a sufficient pool of qualified candidates has been identified.
