Top 19 Automotive customer service advisor Jobs in Saint Cloud Mn

Automotive Accessories Manager - Tenvoorde Ford
Tenvoorde Ford, Inc. —Saint Cloud, MN
- Full-time
- Dealership
- Inventory management
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Quick Lane Technician - Tenvoorde Ford
Tenvoorde Ford, Inc. —Saint Cloud, MN
- Full-time
- Mechanic experience
- Dealership
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
11d
Automotive Customer Service Advisor
Motor Works Auto —Sartell, MN
- $65,000 - $90,000 a year
- Full-time
- Sales
- Team management
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Customer Care Specialist - Call Center
Motor Works Auto —Waite Park, MN
- $18 - $21 an hour
- Full-time
- Hospitality
- Computer literacy
- Administrative experience
- Paid training
- Health insurance
Quick Apply
Ford & CDJR Service Advisor
Veero Ford & CDJR of Morris —Saint Cloud, MN
- $65,000 - $85,000 a year
- Weekends as needed
- Clean driving record
- Dealership
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Service Advisor
Country Chevrolet —Annandale, MN
- From $20 an hour
- 8 hour shift
- Background check
- Dealership
- Customer service
- Health savings account
- Health insurance
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Automotive Service Technician
Country Chevrolet —Annandale, MN
- $22 - $45 an hour
- 8 hour shift
- Background check
- Dealership
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Automotive Service Technician
Ryan Automotive —Monticello, MN
- $50,000 - $100,000 a year
- 8 hour shift
- Dealership
- Children
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
5d
Auto Technician
St. Cloud Mazda —Saint Cloud, MN
- $28 - $60 an hour
- Full-time
- ASE Certification
- Background check
- Dealership
- Health savings account
- Health insurance
Quick Apply
Experienced Automotive Technician
Tenvoorde Ford, Inc. —Saint Cloud, MN
- Full-time
- Mechanic experience
- Dealership
- Customer service
- Paid training
- Health savings account
Quick Apply
Experienced Automotive Transmission Technician
Tenvoorde Ford, Inc. —Saint Cloud, MN
- Full-time
- Mechanic experience
- Dealership
- Customer service
- Health savings account
- Paid holidays
Quick Apply
Automotive Mechanic Apprenticeship for Military Veterans - Kia of St. Cloud
Kia Veterans Technician Apprenticeship Program (VTAP) —Waite Park, MN
- $46,000 - $60,000 a year
- Full-time
- ASE Certification
- Background check
- Clean driving record
Quick Apply

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Quick Lane Technician - Tenvoorde Ford
Tenvoorde Ford, Inc. —Saint Cloud, MN
Must have a valid driver’s license. Proficiency in the use of common mechanic shop tools, equipment and computer software. Must be reliable and on time.
Quick Apply
11d

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Automotive Accessories Manager - Tenvoorde Ford

Tenvoorde Ford, Inc. -
Saint Cloud, MN

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Life insurance
Referral program

Qualifications

Customer follow-ups
Computer operation
Website management
Sales revenue Forecasting
Sales reporting
Email customer support
Phone communication
Inventory management
Service scheduling
Competitive analysis
Greeting customers
Opportunity Management
Achieving automotive sales targets
Parts administration experience within automotive industry
Mid-level
Lead Conversion
Team management
Customer relationship management (CRM) systems (technically supported)
Customer engagement
Automotive parts sales
Initial Contact (sales skills)
Prospecting
Post-sales relationship building
Lead Tracking
Activity sales targets
Warranty issues management
Computer skills
Telephone systems
Cross-functional collaboration
Suggestive selling

Full Job Description

What Employees Love about Tenvoorde Ford

Daily/Weekly engagement with ownership/management team – we take every opportunity to listen and make our teams feel valued. This is where our best ideas come from.
Upward mobility – Tenvoorde Ford is growing, and other positions are needed as we continue to grow as a company.
Positive, family-oriented culture where great careers are born – Employees are proud to work at Tenvoorde Ford, great work-life balance, benefits and knowing your contributions make the difference.

The Tenvoorde Family is seeking an amazing Accessories Manager

Have you been told you’re “outgoing, energetic, a positive person, reliable and great with people”? Are you looking for a job or career that offers stability, growth opportunity and a better work-life mix? If so, we are looking for someone just like you! Due to the growth of our company and the need to better serve our customers we are looking for you!

Responsibilities

What does an Accessories Manager do?

Build and maintain collaborative partnerships with Sales, Service, Parts and Commercial sales departments to fulfill the mission, vision and strategic plan of the organization.
Work with Parts Manager to manage accessory inventory. Manage lost orders, late arrivals, technician concerns and warranty issues.
Manage the accessory sales function, scheduling of installations, working with advisors and customers to ensure a smooth customer experience during the process.
Greets and interviews every customer at time of sale for add on accessory opportunities. Any customers that get missed in the process are contacted via phone, text or email after the sale.
Review leads and contribute expertise to converting leads into sales.
Participate in the strategic marketing and advertising promotions efforts to source leads.
Manage CRM to retain customers and seek prospective sales.
Set sales goals, track progress and lead the achievement of those quotas.
Forecast sales for upcoming months and quarters and compile the necessary reports for dealership management to review.
Assist sales process to answer customer questions and issues when required.
Work with service advisors to assist with installation or sales questions.
Review email and other outgoing correspondence, create accessories area of website.
Monitor competitive environment to ensure price and quality outcomes.
Troubleshoot problems and concerns from staff and customers.
Attend trade shows and relevant events to build knowledge and network.
Keep two active pre-built “Accessory Vehicles” in the new vehicle inventory.
Be an active participant in sales meetings. Engage with staff with ideas, marketing plans, specials, reward sales with recognition or spiffs.
All other duties as needed not noted above.

Qualifications

Must be a “team player”
Must be reliable, many employees in the dealership depend on the accessories manager.
Exceptional ability to learn and grow
Amazing work ethic
Detail oriented
Must be a self-starter and independently motivated
Outstanding ability to work with a team and take direction
Ability and willingness to adopt modern technology
Strong written and verbal communication skills
Proficiency in use of basic computer and phone systems
Ability to bend, move, lift and physically perform duties in the scope of this position.

Benefits

Paid Time Off
Health Insurance, single and family coverage
Health Savings Account option
Dental Insurance
Life Insurance
401k retirement plan
Employee Vehicle Discounts
Employee Parts/Service Pricing Discounts
Referral Bonus Program

Good to Know Before You Start!

Be prepared to work approximately 45 hours per week
5 day work week, working Saturdays with a day off in the week.
Team players only! You will work with multiple departments and many different people.
Know your work makes a difference! All systems rely on accurate information and that starts and finishes with you.
You will have support! We have a veteran staff to teach and assist.
You may be asked to perform other duties. With additional responsibilities comes additional pay.
Must be adaptive to and embrace change

We WANT you to make a difference, share your ideas with management!

Tenvoorde Ford is growing rapidly and needs the “best-of-the-best” talent and is willing to pay accordingly. We are excited to hire the ultimate team player that either is a) currently a “difference maker” or “go-to person” at their current job or b) has the ability to be those people but have been held back by their current employer. We encourage people to be amazing every day. If this is you: you are wanted at Tenvoorde Ford so please apply.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Quick Apply

Refine Your Search

automotive customer service advisor jobs in saint cloud mn

Automotive Accessories Manager - Tenvoorde Ford

Quick Lane Technician - Tenvoorde Ford

Automotive Customer Service Advisor

Customer Care Specialist - Call Center

Ford & CDJR Service Advisor

Service Advisor

Automotive Service Technician

Automotive Service Technician

Auto Technician

Experienced Automotive Technician

Experienced Automotive Transmission Technician

Automotive Mechanic Apprenticeship for Military Veterans - Kia of St. Cloud

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