Top 13 Spa concierge Jobs in Saint Helena, Ca

Concierge
Four Seasons —Calistoga, CA
- $28.88 an hour
- Full-time
- Research
- US work authorization
- Military encouraged
- Health insurance
- Dental insurance
7d
Spa Concierge
Boardwalk IG Management LLC —Yountville, CA
- $21 an hour
- Weekends as needed
- Inventory management
- High school diploma or GED
- Math
Quick Apply
Estate Host Concierge
Meadowood Napa Valley —Saint Helena, CA
- $26 - $29 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
4d
Spa Concierge
Napa Spa —Napa, CA
- $22 - $24 an hour
- Part-time
- Google Workspace
- 11+ years
- English
- Paid holidays
- Disability insurance
Quick Apply
Spa Concierge - PT
TMR Operations, LLC —Napa, CA
- $18 an hour
- Part-time
- Basic math
- Hotel
- Computer skills
1d
SPA Concierge Full Time
TMR Operations, LLC —Napa, CA
- $18 an hour
- Weekends as needed
- Basic math
- Hotel
- Computer skills
1d
Senior Estate Host Concierge
Meadowood Napa Valley —Saint Helena, CA
- $30 - $35 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
4d
Spa - Spa Concierge PT
TMR Operations, LLC —Napa, CA
- $18 an hour
- Part-time
- CPR Certification
- Merchandising
- Basic math
Itinerary Designer/Concierge
Solage —Calistoga, CA
- $25 an hour
- Full-time
- Mid-level
- Residential
- Communication skills
Quick Apply
Guest Experience Coordinator
Boardwalk IG Management LLC —Yountville, CA
- $20 - $23 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Spa Experience Coordinator
FAIRMONT —Sonoma, CA
- $27 an hour
- Full-time
- High school
- Mid-level
- US work authorization
- Health insurance
- 401(k) matching
Quick Apply
Concierge Agent Front Desk
Farmhouse Inn Company LLC —Forestville, CA
- $21 - $25 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Basic math
Quick Apply
Front Office Manager
MacArthur Place —Sonoma, CA
- $78,000 - $92,000 a year
- Weekends as needed
- 5 years
- Cash register
- Supervising experience
Quick Apply

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Concierge
Four Seasons —Calistoga, CA
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer…
$28.88 an hour
7d
Spa Concierge
Boardwalk IG Management LLC —Yountville, CA
Maintain a clean, organized, fully stocked, and presentation-ready front desk and reception area. Provide spa tours and orient guests to locker rooms,…
$21 an hour
Quick Apply

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Our Wellness Guides run the front desk, oversee the retail boutique, and assist clients with everything they need to have an exceptional and relaxing experience…
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spa concierge jobs near saint helena, ca

Concierge

Four Seasons -
Calistoga, CA

Apply Now

Job Details

Full-time
$28.88 an hour
7 days ago

Benefits

Health insurance
Dental insurance

Qualifications

Supplier identification
Upselling
Greeting customers
Hotel and accommodations guest luggage handling
Answering guest questions
Mail distribution
Research
Radio communication systems
Phone customer support
Mail management
User support
Guest services software
Mail processing
Hotel and accommodations guest complaints handling
Faxing
OPERA
Entry level

Full Job Description

Job ID: REQ10386394

Four Seasons Resort Napa Valley

Location: Calistoga, California, United States of America

widget: Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

About the role

The Concierge will respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

What you will do

Works with guests pre arrival and in house to ascertain preferences and provide insightful recommendations.
Conducts pre arrival process to contact all future guests to arrange services including but not limited to Wine Tastings, Dining Reservations, shipping packages, various Transportation methods, and researching different vendors and service providers.
Processes packages, faxes, messages, and mail which may be either outgoing or in coming in an accurate and timely manner.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person, phone, FS Chat and by email.
Processes packages, faxes, messages, and mail which may be either by outgoing or incoming in an accurate and timely manner.
Utilize a variety of software programs. Communicate with internal personnel and departments via radio, Hotsos and phones. Chat guests via messenger application and utilize Four Seasons guest recognition program. Concierge system to track all requests and Opera to ensure proper billing.
Assure that desk collateral and information for restaurants, wineries, museums, attractions, maps and other local attractions are updated and current. Knows what activities are available in the Valley and establish close contacts with vendors in these areas in order to provide information, ticketing and reservations for guests.
Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Guest Services, lobby coverage and phone coverage for ResComm.
Provides basic trouble-shooting support for in-room services such as internet, TV movies, games and Web service.
Works closely with Guest Service staff to ensure smooth handling of guest luggage, guest escorts, deliveries and special requests.

What you bring

Preferred experience in a luxury hotel in Front Office and/or Concierge or Guest Services.
Knowledge of Napa Valley and surrounding areas, highly desirable, however not required.
Strong written and oral presentation skills.
Previous sales experience (upselling), highly desirable.
Strong problem solving skills, ability to handle difficult situations and guests.

This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

What we offer:

Hourly: $28.88
Cigna medical and dental benefit options
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
401k Retirement Plans

Schedule & Hours

Full Time availability
Flexible for early morning, mid-day, and evening shifts in order to support 24/7 operational business needs

To apply, please click on the “APPLY” button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding.

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at [email protected].

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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Refine Your Search

spa concierge jobs in saint helena, ca

Concierge

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Estate Host Concierge

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Spa Concierge - PT

SPA Concierge Full Time

Senior Estate Host Concierge

Spa - Spa Concierge PT

Itinerary Designer/Concierge

Guest Experience Coordinator

Spa Experience Coordinator

Concierge Agent Front Desk

Front Office Manager

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