Top 26 Help desk Jobs in Saint Lucie, Fl

Deskside Support
City IT —Port Saint Lucie, FL
- Online Application
- Microsoft Word
- Research
- Mid-level
- AD&D insurance
- Paid holidays
Technology Support Specialist
Indian River State College —Fort Pierce, FL
- From $21.09 an hour
- Full-time
- Classroom
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Technical Support Specialist
Advantage Software —Stuart, FL
- $21.28 - $25.96 an hour
- Weekends as needed
- Office
- Windows
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
3d
Desktop Support Engineer (Dispatch /Part-Time) – Vero Beach, Florida
Axiom Technologies —Vero Beach, FL
- Part-time
- Mid-level
- Communication skills
5h
Service Desk Engineer
DATAPRISE LLC —Port Saint Lucie, FL
- $45,000 - $50,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
6d
Geek Squad Agent (Retail Store)
Best Buy —Vero Beach, FL
- $15.00 - $18.75 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
3h
Level 2 IT Support Technician – Healthcare MSP
Chasing Connections —Vero Beach, FL
- From $70,000 a year
- Full-time
- Background check
- HIPAA
- Mid-level
- Opportunities for advancement
Quick Apply
6d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Port Saint Lucie, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
MSP Service Desk Manager (Technical Operations Manager)
TeamLogic IT, Stuart, FL —Stuart, FL
- Full-time
- Azure
- Computer Science
- 5 years
- Paid holidays
- Dental insurance
Quick Apply
Aircraft Tech Support Representative
Piper Aircraft, Inc. —Vero Beach, FL
- Full-time
- Mechanic experience
- Mid-level
- Windows
- AD&D insurance
- Paid holidays
Quick Apply

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Bench Technician
Data Path Inc —Dublin, OH
You'll also help support the team by answering support calls and picking up ticket overflow as needed. While the role is primarily in-office, occasional travel…
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Tier 1 Service Technician
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Communicating clearly with both technical and non-technical users. This is the first point of contact for our clients, you'll resolve everyday technical issues,…
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Deskside Support

City IT
Port Saint Lucie, FL

Apply Now

Job Details

Full-time

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer communication
Employee relationship building
High school diploma or GED

Full Job Description

Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service.

About City Electric Supply

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America. Our vision is to add 30-35 branches a year, while staying true to our Company values.

Summary

As Deskside Support, you'll be the first point of contact for end users experiencing technical issues, responsible for resolving support requests and answering general technical questions. You'll gather information from internal City Electric Supply employees to identify the root of the problem and handle first level fixes for known issues, escalating anything beyond that scope to Level 2 support.

Essential Job Functions

Take initial calls and in person requests from users and create tickets accordingly.
Provide onsite support to internal customers.
Gather customer information and determine the underlying issue.
Troubleshoot by researching symptoms and documenting the steps taken to identify the root cause.
Apply hardware, software, and network troubleshooting skills to resolve issues.
Escalate to a Level 2 technician within established time constraints.
Follow up on open tickets until full resolution.
Walk customers through the problem solving process clearly and patiently.
Follow departmental standards and procedures.
Contribute to team goals by supporting related tasks and results as needed.
Work under supervision while communicating and coordinating effectively with the team.
Some travel required to Headquarters for meetings and trainings.

Education/Experience

High school diploma or equivalent required.
2+ years of experience in a relevant technical field.

Competencies

Working knowledge of MS Office, including Word and Excel.
Strong interpersonal and communication skills.
Ability to multitask effectively in a dynamic environment.
Comfortable working within a team and maintaining positive relationships with coworkers.

Benefits Offered:

Medical, Dental, Vision Insurance.
401(k) company match program.
Telehealth.
Short-term and Long-term disability insurance.
Basic and AD&D Life Insurance paid for by the company.
Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
Employee Assistance Program.
Mental, physical, financial wellness.
Auto and Home Insurance discount.
Paid Time Off and 7 paid Holidays.
Paid Pregnancy, Parental, and Adoption Leave programs.
Employee Discount Program.
Training Programs.
Internal growth opportunities in a fast-growing company.
In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.

Supervisory Responsibility

This position has no supervisory responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing. The employee must be able to lift and move items up to 50 pounds.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. We support protected veterans and individuals with disabilities through our affirmative action program.

Attention Applicants

If you have a disability and need a reasonable accommodation to complete any part of the application process, or if you have difficulty accessing or using the online application process and need an alternative method, please contact us at [email protected] or 1-855-571-2477.

City Electric Supply is a drug free workplace. For further information about CES, visit our website at www.cityelectricsupply.com.

Apply Now

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help desk jobs in saint lucie, fl

Deskside Support

Technology Support Specialist

Technical Support Specialist

Desktop Support Engineer (Dispatch /Part-Time) – Vero Beach, Florida

Service Desk Engineer

Geek Squad Agent (Retail Store)

Level 2 IT Support Technician – Healthcare MSP

Seasonal, Operations Technical Specialist (Part Time)

MSP Service Desk Manager (Technical Operations Manager)

Aircraft Tech Support Representative

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