Mission Statement: As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality. You are a part of our family; Welcome Home!
SUMMARY:
The primary purpose of the position is to support superior housekeeping standards where linens and towels are perceived as clean, stain free and fresh. This will ensure guest satisfaction and a repeat guest. The Laundry Attendant is expected to provide prompt, courteous, friendly and professional service to all Coeur d’Alene Casino Resort Hotel guests and fellow employees at all times. They are responsible for maintaining superior quality in service for our guests. Performing their jobs duties on a daily basis will require the employee to adhere to quality while maintaining a demanding yet productive pace.
RESPONSIBILITIES:
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Stand, walk and remain on feet and perform job duties throughout shift while working quickly and quietly.
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Must be able to lift, push, and pull up to 50lbs
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Retrieve linens from laundry cart and pick up linens from hotel corridors and the hotel pool.
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Start washer and dryer and monitor cleaning and drying operations.
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All linen must be separated prior to washing
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Choose the correct cycle on the washing machine for each load of laundry.
- Recheck all linen for any stains after washing and before being put into the dryer.
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Clean and maintain all laundry room equipment and linens;
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Ensure efficient and proper operation of laundry equipment;
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Presoak, sterilize, scrub, and spot clean stained articles.
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Examine and sort articles to be cleaned into lots according to color, fabric, dirt content, and cleaning technique required.
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Sort and count articles removed from dryer and fold, wrap, or hang items for airing out or delivery.
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Discard worn, torn, or stained linen and notate in appropriate log.
- Distribute clean articles to appropriate areas ensuring housekeeping closets are adequately stocked.
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Maintain, clean, and organize the laundry room and linen storage areas.
- Assist House Person and Housekeeping Attendants when necessary;
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Other projects and duties as assigned.
QUALIFICATIONS
Education/Experience:
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High school diploma or equivalent preferred.
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Must be 18 years of age or older.
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Previous customer service experience preferred.
Skills/Knowledge:
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Must work well with little or no supervision.
- Prioritizes and is productive at all times.
- Must work well in a team environment.
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Strong verbal communication skills required.
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Recognize and resolves problems quickly.
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Must be able to follow directions and if direction isn’t clear, ask for clarification.
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Works with the public in a calm, courteous, friendly and professional manner.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; work in confined areas; perform repetitious activities; push; pull; twist; reach above shoulder height use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.
The Coeur d'Alene Casino Resort Hotel practices Indian Preference in hiring in the following order: 1. Coeur d’Alene Tribal Members, 2. Spouses and/or children of CDA Members, 3. Other enrolled members of Federally Recognized Tribes and 4. All other applicants.
