Top 15 Guest service agent Jobs in Saint Marys, Ga

Front Office Desk Agent Overnight | Full Time
Omni Hotels & Resorts —Amelia Island, FL
- Overnight shift
- Writing skills
- Organizational skills
- Front desk
Quick Apply
14d
Hotel Front Desk Agent - NEW HOTEL
Lexima —Jacksonville, FL
- $17.50 an hour
- Full-time
- Basic math
- English
- Hotel
- Disability insurance
- Health insurance
Desk Agent | Spa
Omni Hotels & Resorts —Amelia Island, FL
- Full-time
- Microsoft Excel
- Inventory management
- Mid-level
Quick Apply
Front Desk Agent/Night Auditor
Seaside Amelia Inn —Fernandina Beach, FL
- $14 - $15 an hour
- Weekends as needed
- Inventory control
- Ability to walk for extended periods
- Basic math
- Health insurance
- Dental insurance
Quick Apply
2d
Night Auditor Clerk
Marriott Courtyard/Residence Inn Jekyll Island —Jekyll Island, GA
- $19 an hour
- Part-time
- English
- Hotel
- Driver's License
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Front Desk Agent
Lexima —Jacksonville, FL
- $16 an hour
- 8 hour shift
- Inventory management
- English
- Ability to climb stairs
Front Desk AM/PM/ON
Lexima —Jacksonville, FL
- $15 an hour
- 8 hour shift
- Inventory management
- English
- Office
Front Desk Agent
Doubletree Jacksonville Airport —Jacksonville, FL
- $15.50 - $16.00 an hour
- Weekends as needed
- Ability to stand for extended periods
- Communication skills
- Entry level
- 401(k) matching
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Front Desk Agent
Hyatt Place Jacksonville Airport —Jacksonville, FL
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
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Property Management Community Association Manager | Full Time
Omni Hotels & Resorts —Amelia Island, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
Quick Apply
8d
Front Desk Agent
Best Western Plus Jekyll Island —Jekyll Island, GA
- $14 - $15 an hour
- Part-time
- Hotel
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
2d
Guest Experience Agent
Home2 Suites by Hilton Jekyll Island —Jekyll Island, GA
- $15.00 - $15.50 an hour
- Weekends as needed
- Inventory management
- Sanitation
- English
Quick Apply
7h
Hotel Night Auditor
Best Western Plus Jekyll Island —Jekyll Island, GA
- $15 - $16 an hour
- Part-time
- Hotel
- Data entry
- In-person
- Health insurance
- Dental insurance
Quick Apply
2d
Night Auditor
Home2 Suites by Hilton Jekyll Island —Jekyll Island, GA
- $15.50 an hour
- Part-time
- Inventory management
- Sanitation
- English
- Health insurance
- Dental insurance
Quick Apply
7h

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Front Office Desk Agent Overnight | Full Time

Omni Hotels & Resorts -
Amelia Island, FL

Quick Apply

Job Details

Full-time
14 days ago

Qualifications

Customer communication

Full Job Description

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa.

Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you’re friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit.

Overnight Front Desk Agent

Overview:
This team member is responsible for providing a professional and welcoming experience to all guests during overnight hours while ensuring the property operates smoothly and securely. Overnight Front Desk Agents serve as ambassadors of the resort, assisting with late arrivals and early departures, addressing guest needs, and maintaining a calm and attentive presence throughout the night. This role also includes completing nightly audit functions, reconciling accounts, and preparing reports to ensure accuracy for the following day. They work closely with all hotel departments, especially Security, Housekeeping, and the Front Office team, to ensure a seamless overnight operation.

Responsibilities:

Process guest check-ins and check-outs during overnight hours in accordance with Omni’s Moments of Service and Standard Operating Procedures.
Provide attentive guest service by addressing overnight inquiries, requests, and concerns with professionalism and care.
Set up and maintain accurate guest accounts, including room assignments, payment methods, and preferences.
Complete all night audit procedures, including balancing room revenue, posting charges, and reconciling daily transactions.
Generate and distribute nightly reports for management and department review.
Ensure accuracy of folios, routing of charges, and adjustments in accordance with Omni accounting standards.
Monitor hotel activity overnight to ensure safety and security of guests and team members.
Communicate any significant events, guest concerns, or operational updates to morning leadership.
Maintain confidentiality of all guest and hotel information.
Assist with room blocking, pre-registrations, and preparation for the following day’s arrivals.
Resolve discrepancies between the front desk system and Housekeeping room status reports.
Document all guest requests, concerns, or incidents and follow through to resolution when possible.
Issue and manage safe deposit boxes while maintaining strict security protocols.
Maintain knowledge of hotel services, amenities, and emergency procedures.
Perform light administrative or operational support tasks as needed during slower overnight periods.

Qualifications:

Ability to communicate clearly and professionally in English, both verbally and in writing.
Strong attention to detail with the ability to accurately input and reconcile data.
Ability to work independently with minimal supervision during overnight hours.
Basic accounting or auditing experience preferred.
Ability to think critically and make sound decisions in a calm, efficient manner.
Strong organizational skills with the ability to prioritize and follow through.
Ability to remain alert and professional during overnight shifts.
Ability to stand for extended periods.
Previous customer service experience required.
Previous hotel front desk or night audit experience strongly preferred.
Previous cashiering or accounting experience preferred.
Fluency in a foreign language is a plus.
Previous guest relations training preferred.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Quick Apply

Refine Your Search

guest service agent jobs in saint marys, ga

Front Office Desk Agent Overnight | Full Time

Hotel Front Desk Agent - NEW HOTEL

Desk Agent | Spa

Front Desk Agent/Night Auditor

Night Auditor Clerk

Front Desk Agent

Front Desk AM/PM/ON

Front Desk Agent

Front Desk Agent

Property Management Community Association Manager | Full Time

Front Desk Agent

Guest Experience Agent

Hotel Night Auditor

Night Auditor

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