Req ID: 377968
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Delivery Associate Director to join our team in Salem, Oregon (US-OR), United States (US).
Microsoft 365 Service - Associate Delivery Executive (Remote)
Location: Fully Remote (U.S.)
Position Summary:
We are seeking an Associate Delivery Executive to provide leadership and oversight for Microsoft 365 Managed Service Delivery in a large enterprise environment. The ideal candidate will be responsible for managing contracted service delivery, ensuring service levels and client objectives are met, leading cross-functional delivery teams, managing escalations, and maintaining strong client relationships while supporting quality, operational excellence, and financial performance.
Key responsibilities:
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Responsible for managing a larger group of Delivery Management team members.
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Allocate appropriate resources across accounts and teams.
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Act as primary escalation point, responsible for delivery and client satisfaction on multiple engagements and clients.
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Ensures that full life-cycle delivery costs are within or better than the delivery costs committed within the approved deal model.
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Responsible for service delivery costs, service level, and coordination of resources.
Minimum Requirements:
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10+ years of experience.
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3+ years of managerial/leadership experience .
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Minimum Education and Certifications: Undergraduate degree or equivalent combination of education and work experience.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $104,558– $193,125. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and ADD insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
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