Top 7 Front desk coordinator Jobs in Salem, Or

Patient Care Coordinator - Albany
OnePeak Medical Office & Corporate —Salem, OR
- $18.54 - $21.82 an hour
- HIPAA
- High school diploma or GED
- Clinic
- Paid parental leave
- Paid holidays
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6d
Dental Patient Care Coordinator
Willamette Valley Endodontics —Salem, OR
- $23 - $28 an hour
- Full-time
- Dental office
- HIPAA
- Mid-level
- Health savings account
- Paid holidays
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2d
Patient Care Coordinator
Salem Audiology Clinic —Salem, OR
- $18 - $21 an hour
- Full-time
- Word processing
- Computer literacy
- Basic math
- AD&D insurance
- Disability insurance
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Programs Assistant
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Human Resources Administrative Assistant | Sheraton Portland Airport Hotel
PM Hospitality Strategies, Inc. —Portland, OR
Administrative tasks such as filing, ordering supplies, issues parking key cards and more. The HR Administrative Assistant is a key player in supporting the day…
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Front Desk/ Office Coordinator (+ Leadership Growth Opportunity)
Pure Health Aesthetics & Wellness —Lewis Center, OH
Answering incoming calls and scheduling appointments. This is not only a front desk position. Maintaining an organized and welcoming reception area.
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Front Desk Receptionist / Patient Experience Coordinator
Atlas Rising —Westerville, OH
Previous front desk, receptionist, customer service, sales support, or administrative experience preferred. Maintain a calm, clean, professional, and welcoming…
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Patient Care Coordinator - Albany

OnePeak Medical Office & Corporate -
Salem, OR

Quick Apply

Job Details

$18.54 - $21.82 an hour
6 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Mission | Empowering healthier lives by making root-cause medicine accessible to everyone.

Vision | Leading a new era of healthcare where root-cause medicine is the standard of care.

Our Company: At OnePeak Medical, we are a team of dedicated caregivers who are passionate about providing exceptional healthcare services. Our mission is to redefine primary care by offering innovative, integrated health solutions aimed at optimizing wellbeing. We seek individuals who share our commitment to innovation and growth and empower our frontline healthcare providers with the latest resources to excel in their roles.

Interested in learning why functional medicine is transforming primary care? Read our white paper on Evidence, Patient Demand, and the Rise of Functional Medicine to explore the research, growing patient demand, and the future of whole-person healthcare. - A New Era of Primary Care: Evidence, Patient Demand, and the Rise of Functional Medicine

Job Summary:

As a Patient Care Coordinator, you will be the initial point of contact for patients and visitors, whether in person or over the phone. Your role is pivotal in maintaining high patient satisfaction through the delivery of exceptional customer service.

Duties and Responsibilities:

Provide outstanding customer service, offering a warm and positive welcome to patients and visitors, both in person and via phone.
Ensure accurate listing of the Primary Care Provider (PCP) in the patient's chart.
Adhere to all OnePeak Medical policies and procedures as outlined in the Employee Handbook, including maintaining the confidentiality of restricted areas, key-less entry codes, and computer system passwords.
Manage a multi-line telephone system, routing calls, addressing general inquiries, and scheduling patient appointments.
Register patients and update their demographic and insurance information, as well as the patient portal.
Scrutinize schedules to guarantee accuracy in appointments and visit preparedness.
Always verify the accuracy of patient information during appointment scheduling, informing patients of any required documentation changes.
Confirm the correctness and update the method of payment (insurance or cash pay) at each appointment.
Collect payments when necessary, including copays, outstanding balances, or no-show fees, and document them in the EPM. If a patient cannot pay, document the reason.
Maintain the reception desk, waiting areas, and office files.
Utilize problem-solving and conflict-resolution skills when addressing patient complaints, directing them to appropriate leadership when necessary.
Attend department and clinical meetings as scheduled.
Complete end-of-day responsibilities.
Fulfill any additional responsibilities as required to support OnePeak Medical

Skills and Qualifications:

Demonstrate OnePeak values (Teamwork, Informed, Respect, Balance, Excellence).
Hold oneself accountable for achieving measurable, high-quality, timely, and cost-effective results.
Exhibit excellent customer service and teamwork skills, fostering a welcoming and positive atmosphere.
Effectively communicate with patients, staff, and providers.
Display confidence and skill knowledge.
Uphold company core values and treat others with respect.
Possess good judgment, making timely and sound decisions.
Embrace an attitude of continuous improvement.
Demonstrate strong interpersonal skills and professionalism.
Excel in listening, with a willingness to accept constructive feedback.
Maintain strict adherence to patient confidentiality standards as outlined by HIPAA.
Manage time effectively, with the ability to multitask, prioritize, and organize workloads.
Thrive in a fast-paced environment.
Be flexible and able to meet business needs, potentially involving travel to other clinics.
If required, possess a valid driver's license, and maintain a personal vehicle in compliance with state laws and insurance requirements.

Education and Experience:

High school diploma or equivalent – required
6 months of customer service experience – required
6 months of front desk reception or scheduling experience in a medical office – strongly preferred
Prior PM/EHR experience – strongly preferred
Proficiency in Microsoft Office Suite – strongly preferred
Computer/Tech Savvy – strongly preferred
Knowledge and experience with medical billing and insurance payors, including Medicare, Medicaid, Private Insurance, and Managed Care Programs – strongly preferred

Physical Requirements:

Move supplies up to 25 lbs
Lift equipment up to 25 lbs
Standing and walking 50% of time
Typing and sitting 50% of time

Benefits:

Medical, Dental, Vision, and Life Insurance
401(k) Retirement Plan with Company Match
Voluntary LTD, FSA, Accident, Critical Illness
Paid Time Off and Paid Holidays
Employee and Family Discounts
Paid Parental Leave

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front desk coordinator jobs in salem, or

Patient Care Coordinator - Albany

Dental Patient Care Coordinator

Patient Care Coordinator

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