Top 704 Service manager Jobs in Salem Ma

Service Manager
General Utilities —Peabody, MA
- $115,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Driver's License
- Fuel card
- Health insurance
Service Manager
Petro Home Services —Peabody, MA
- $115,000 a year
- Microsoft Excel
- Mid-level
- Driver's License
- Fuel card
- Health insurance
Quick Apply
Service Manager
Tesla —Peabody, MA
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Customer Service Manager
Stop & Shop —Peabody, MA
- $64,800 - $97,200 a year
- Weekends as needed
- Mid-level
- Supervising experience
- Bachelor's degree
Commercial and Utility Solar - Lead Field Service Technician *Experienced Only*
Pacific Power Solutions —Boston, MA
- $30 - $45 an hour
- Full-time
- Background check
- OSHA
- Travel
- Health insurance
- Dental insurance
Quick Apply
Personal Lines Account Manager and Team Lead
Pendexter Consulting Group —Concord, MA
- $70,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Manager, Regional Service, East
Mycronic —Tewksbury, MA
- $100,000 - $130,000 a year
- Full-time
- Engineering
- Office
- Microsoft Office
Quick Apply
Field Service Manager
Yale Appliance —Massachusetts
- $65,000 - $85,000 a year
- Full-time
- Background check
- Clean driving record
- Management
- Fuel card
- Health insurance
Quick Apply
Facilities Manager
Belmont Medical Technologies —Billerica, MA
- $105,000 - $135,000 a year
- Full-time
- 5 years
- Engineering
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
20h
Service Advisor - Shop Supervisor
Brodie Toyota-Lift —Lawrence, MA
- $75,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
2d
HVAC Service & Small Projects Manager
Milltown Plumbing —Chelmsford, MA
- $100,000 - $150,000 a year
- Full-time
- Clean driving record
- Public speaking
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Parts Manager / Assistant Manager
Methuen CDJR —Methuen, MA
- $55,000 - $95,000 a year
- Full-time
- Background check
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
Quick Apply
2d
Network Services Manager - Audio Visual, Event Technology
Pinnacle Live —Boston, MA
- Hospitality
- Sales
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
12d
Shift Leader - Housing & Homeless Services
Bay Cove Human Services —Boston, MA
- $26.52 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
Logan Airport - Store Manager
Waldwin Concessions —Boston, MA
- $60,000 - $65,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Health insurance
- Dental insurance
Quick Apply
Marblehead Public-Director of Facilities
Marblehead Public Schools —Marblehead, MA
- $115,000 - $130,000 a year
- Full-time
- Background check
- 3 years
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
21h
Store Manager Blufox Mobile- Roxbury
Blufox Mobile —Roxbury, MA
- $65,000 - $85,000 a year
- Weekends as needed
- Spanish
- Inventory management
- Merchandising
- Paid training
- Health insurance
Quick Apply
Parts Manager
Ballard Truck Center —Tewksbury, MA
- $1,600 - $1,800 a week
- Urgently hiring
- Dealership
- Computer literacy
- Merchandising
Quick Apply
Commercial Roofing Service Foreman
Hi-Peak Staffing —Boston, MA
- $28 - $38 an hour
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Relocation assistance
Quick Apply
Lead Residential Counselor (Mental Health Services)
Vinfen —Somerville, MA
- $24 an hour
- Full-time
- Bilingual
- Clean driving record
- Computer literacy
- Paid training
- Health insurance
Quick Apply

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Service Manager

General Utilities -
Peabody, MA

Apply Now

Job Details

Full-time
$115,000 a year

Benefits

Fuel card
Health insurance
Dental insurance

Qualifications

Customer communication
Microsoft Excel
Team supervision
Operations coordination planning
Word embeddings
Team scheduling
Union relations
Driver's License
Leading team collaboration initiatives
Productivity software
Workforce management
Managing business operations budgets
Customer service problem-solving
Operations planning
Logistics planning
Organizational budget management

Full Job Description

As the Service Manager, you will directly manage HVAC Service and Dispatch staff members. This includes but is not limited to include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Your specific duties in this role will include:

Stay abreast of industry technological developments and convey this knowledge to team members
Coordinate team member activities to ensure individual and team goals are consistently achieved; ensure team members are working up to the highest standards in all aspects of their positions; conduct regular meetings with team members to review company policy and procedures, performance, quality and safety statistics
Interface effectively with other departments
Monitor, through various reports, the skills and work performance of each assigned Service Technician
Enforce procedures concerning use and recording of results of testing equipment and/or appropriate manufacturer and Company instructions; enforce use of personal protective equipment (PPE); monitor safety performance of employees and take corrective action as appropriate
Ensure employees provide superior customer service; conducts ride-a-longs with HVAC Service Technicians; conduct post-service call audits on a routine basis; review third party surveys with technicians
Provide customer service support, as necessary; respond to customer inquiries and problems in a timely manner; resolve excessive consumption problems
Attend Zone/District safety meetings, promote a safe work environment
Promote and support the Company brand

Requirements:

As an HVAC Service Manager, you must be knowledgeable and professional. You must possess the ability to function equally well in both a team environment and as a leader. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customers and coworkers.

Specific qualifications for the role include:

Minimum of two (2) years management experience and/or assignments that demonstrate leadership ability.
Four (4) year college degree preferred.
Must possess strong technical skills as well as proven customer service skills.
Must have a valid driver's license and meet the company's motor vehicle policy.
Ability & willingness to work a flexible schedule as necessary to meet customer requirements.
Must be able to effectively manage in a unionized workforce.
Understanding and executing of operational concepts including planning, scheduling, and logistics.
Knowledge of how to prepare and manage a budget in order to facilitate operational success.
Demonstrate excellent written and verbal communications skills.
Proficient in Microsoft Office, including Word and Excel.

Benefits:

Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:

Medical coverage
Dental coverage
Retirement Savings
Plus more!

Salary is $115,000.00 per year plus car allowance and gas card.

We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

Apply Now

Refine Your Search

service manager jobs in salem ma

Service Manager

Service Manager

Service Manager

Customer Service Manager

Commercial and Utility Solar - Lead Field Service Technician Experienced Only

Personal Lines Account Manager and Team Lead

Manager, Regional Service, East

Field Service Manager

Facilities Manager

Service Advisor - Shop Supervisor

HVAC Service & Small Projects Manager

Parts Manager / Assistant Manager

Network Services Manager - Audio Visual, Event Technology

Shift Leader - Housing & Homeless Services

Logan Airport - Store Manager

Marblehead Public-Director of Facilities

Store Manager Blufox Mobile- Roxbury

Parts Manager

Commercial Roofing Service Foreman

Lead Residential Counselor (Mental Health Services)

I want to receive the latest job alert for service manager in salem ma

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