Top 7 Desktop support technician Jobs in Salem Or

Desktop Support Technician
PNW VEG CO LLC dba Norpac —Salem, OR
- $24 - $26 an hour
- Weekends as needed
- Background check
- Pass drug screening
- English
- Health insurance
- Dental insurance
Quick Apply
3d
Desktop Support Technician - Salem, OR/On-Site
Software Technology Inc —Salem, OR
- Mid-level
- Analysis skills
- In-person
Quick Apply
IT Technician
Trillium Family Services —Corvallis, OR
- $25 - $27 an hour
- Full-time
- Customer service
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician :: Oregon
Software Technology Inc —Salem, OR
- Mid-level
- Analysis skills
- In-person
Quick Apply

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Desktop Support Technician - Salem, OR/On-Site
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Provides technical support by telephone, remote technology, and on-site to computer users statewide. Investigate and diagnose computer-related problems reported…
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Desktop Support Technician
PNW VEG CO LLC dba Norpac —Salem, OR
PNW Veg Co LLC dba NORPAC, located just north of Salem, Oregon is seeking a hands-on Desktop Support Technician to provide frontline technical support to our…
$24 - $26 an hour
Quick Apply
3d

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Desktop Support Technician

PNW VEG CO LLC dba Norpac -
Salem, OR

Quick Apply

Job Details

Full-time
$24 - $26 an hour
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Smartphone (troubleshooting support)
Food processing plant experience
Laptop (troubleshooting support)
In-person customer service
English
Windows
Driver's License
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Productivity software
Desktop administration
Personal Protective Equipment (PPE)
Mobile devices

Full Job Description

Job Overview

PNW Veg Co LLC dba NORPAC, located just north of Salem, Oregon is seeking a hands-on Desktop Support Technician to provide frontline technical support to our food manufacturing facilities in Brooks, Salem, and Albany, Oregon, including providing support across our plant, warehouse, and office environments.

This role is critical to keeping production, quality, and administrative teams running smoothly by maintaining the hardware, software, and connected devices that support daily operations.

The ideal candidate is a proactive problem-solver who is comfortable working both in a climate-controlled office and on the production floor, and who understands the importance of minimizing downtime in a manufacturing environment.

This role will be based out of the Brooks facility, but will require regular travel to provide on-site support to the Salem and Albany facilities.

Key Responsibilities

Provide Tier 1/Tier 2 desktop support for end users, including troubleshooting hardware, software, printing, and connectivity issues
Image, configure, deploy, and maintain desktops, laptops, tablets, and handheld scanners used on the production floor and in offices
Support and maintain point-of-use devices such as label printers, barcode scanners, time clocks, and plant-floor terminals
Respond to and resolve help desk tickets, prioritizing production-critical issues
Set up new employee workstations, user accounts, and equipment; manage asset inventory and equipment lifecycle
Troubleshoot network connectivity issues (wired and wireless) at the desktop and access-point level, escalating to network/infrastructure teams as needed
Maintain accurate documentation of support procedures, equipment configurations, and troubleshooting steps
Assist with IT-related projects such as office moves, hardware refresh cycles, and software rollouts
Ensure compliance with company IT security policies and food safety/GMP requirements when working in production areas
Provide basic support for conference room A/V equipment and mobile devices

Qualifications

1–3 years of experience in a desktop support, help desk, or IT technician role
Working knowledge of Windows OS, Microsoft Office 365
Experience troubleshooting PC hardware, peripherals, and mobile/handheld devices
Strong customer service orientation and ability to communicate technical concepts to non-technical staff
Ability to work on-site daily in a manufacturing environment (production floor, cold storage, and office areas)
Satisfactory results from a pre-employment background check, motor vehicle check, and drug screen.
Access to a reliable personal vehicle and proof of auto insurance

Working Conditions

This position requires regular presence on the manufacturing floor, including in refrigerated/cold storage areas and around food production equipment and the ability to traverse various lengths of manufacturing plant floor which may include uneven surfaces. Exposure to high noise levels may occur while on manufacturing plant floors.
Must be able to wear required PPE (hairnets, safety glasses, non-slip and closed-toed footwear, etc.) as needed
Occasionally requires moving items that weigh up to 40 lbs.
Standard schedule with occasional after-hours or weekend support for plant operations, upgrades, or emergencies
Regular travel required between company sites. Mileage between sites will be reimbursed at the current IRS standard mileage rate.
Requires the ability to sit for extended periods of time.
Work requires strong attention to detail, accuracy, and organizational skills, frequent interruptions, and interaction with internal teams and external stakeholders. Must manage multiple priorities in a fast-paced environment and maintain composure when handling complaints or urgent requests. Occasional stress may occur when managing urgent requests or deescalating concerns.

Join us if you're passionate about technology support and eager to grow your expertise in a vibrant environment where your problem-solving skills will shine!

Pay: $24.00 - $26.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you willing to work on-site full time?

Language:

English (Required)

License/Certification:

driver's license (Required)

Work Location: In person

Quick Apply

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desktop support technician jobs in salem or

Desktop Support Technician

Desktop Support Technician - Salem, OR/On-Site

IT Technician

Desktop Support Technician :: Oregon

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