Top 11 Helpdesk technician Jobs in Salem Or

Helpdesk Technician
Salem Clinic PC —Salem, OR
- $22.35 - $28.65 an hour
- Full-time
- Clinic
- Communication skills
- Entry level
Help Desk Technician
KELLEY CREATE —Salem, OR
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
MSP for Architects - Mid-Senior Technician ( Remote - East Coast )
Agile Networks —United States
- $60,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- Microsoft Office
- Analysis skills
Quick Apply
12d
Field Service Technician - Portland, OR
GLORY —Oregon
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Military
- Computer literacy
- Paid parental leave
- AD&D insurance
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Salem, OR
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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Helpdesk Technician
Salem Clinic PC —Salem, OR
Serve as the first point of contact for end users, responding promptly to help tickets, phone calls, and walk-up requests.
$22.35 - $28.65 an hour
Help Desk Technician
KELLEY CREATE —Salem, OR
The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair,…
$22 - $28 an hour
Quick Apply

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Field Technician - Columbus
Allied Technical Services —Columbus, OH
Valid driver’s license and clean driving record. Please no third‑party candidates or phone calls.*. If you’ve worked in construction, manufacturing, landscaping…
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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
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helpdesk technician jobs near salem or

Helpdesk Technician

Salem Clinic PC -
Salem, OR

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Job Details

Full-time
$22.35 - $28.65 an hour

Qualifications

Telecommunications network troubleshooting
Technical support via phone
Phone communication
In-person customer service
AI tools proficiency
Software implementation
Incident Escalation
Software installation
Computer hardware
Desktop (troubleshooting support)
System testing
Hardware configuration
Customer support ticket management
Microsoft Teams
System development
Patient interaction
Hardware diagnostics
Communication skills
Entry level
Office phone management
Ticketing system technical support

Full Job Description

Full-time opening at Salem Clinic Main, 2020 Capitol St NE, Salem, OR 97301

Be the first friendly, capable voice that keeps Salem Clinic running.

At Salem Clinic, the Help Desk is the first stop for every technology question, hiccup, and "can you take a look at this?" moment across our organization. We are a physician-owned, multi-specialty group that has served the Salem community for generations, and we are actively investing in AI and modern technology to help our providers work smarter and care for patients better. As a Help Desk Technician, you will be right in the middle of that work, on the phone, at the ticket queue, and at the desk of the person who needs you.

Every ticket you resolve, every call you route correctly, and every voicemail box you get working again means a provider or staff member can get back to focusing on patient care. Your work is the calm, capable first response that keeps the rest of the clinic moving.

Why You'll Love This Team

A close-knit IS team that genuinely supports each other, learns together, and takes pride in keeping Salem Clinic running.
A front-row seat to our AI initiatives, you will help configure, test, and shape the in-house AI tools we are rolling out clinic-wide.
Variety in every shift: hardware, software, phones, and people, no two days look the same.
Real growth potential within a physician-owned, community-rooted clinic where people build long, meaningful careers.

Job Summary: The Help Desk Technician provides first-level technical support for every end user across the organization. You will respond to help tickets, phone calls, and walk-ups, resolving issues related to hardware, software, and communication systems. Beyond computer support, you will help keep our phone system running and lend a hand configuring and testing the in-house AI tools we are building. This role calls for strong customer service, clear communication, and solid troubleshooting instincts in a fast-paced environment.

What You'll Do

Serve as the first point of contact for end users, responding promptly to help tickets, phone calls, and walk-up requests.
Diagnose and resolve issues related to hardware, software, and communication systems, escalating complex problems when needed.
Configure phone extensions, update call routing, and troubleshoot handset and voicemail issues to keep our teams connected.
Assist with the configuration, testing, and development of in-house AI tools as they move from pilot to clinic-wide use.
Deliver clear, patient, customer-service-minded support to providers and staff, no matter how busy the queue gets.
Document resolutions and known issues so the whole team benefits from what you learn on each ticket.
Support new hardware and software rollouts, including setup, imaging, and installation across clinic locations.

What You'll Bring

Strong customer service skills and clear, patient communication, even when things get busy.
Basic technical troubleshooting skills across hardware, software, and phone systems.
Comfort working in a fast-paced environment with shifting priorities and frequent interruptions.
Curiosity and willingness to learn new tools, including our growing suite of in-house AI applications.
A team-first attitude and pride in being the face of IS support for the whole organization

Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect.

Monday-Friday, 8:00a-5:00p
40 hrs/week

Apply Now

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Help Desk Technician

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Field Service Technician - Portland, OR

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