Top 54 Inbound customer service Jobs in Salem Or

Customer Care Representative
Spartan Investment Group —Salem, OR
- $19 - $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Business
- Disability insurance
- Dental insurance
Quick Apply
Call Center Remote Customer Service Representative
VIMO INC —Salem, OR
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Business Development Representative - Salem
DryWorx Water Damage Restoration Inc. —Salem, OR
- $40,000 - $110,000 a year
- Full-time
- Hybrid work
- Customer service
- Business development
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Tasting Room Sales Associate
Cathedral Ridge Winery —Dundee, OR
- $18 - $25 an hour
- Weekends only
- Sales
- Customer service
- Ability to walk for extended periods
- Paid training
- COVID-19 protective measures
Quick Apply
Sales ManagerCommunity Relations - Bonaventure of Salem
Bonaventure Senior Living —Salem, OR
- Pass drug screening
- Mid-level
- Criminal background check
- Paid training
- Health insurance
Quick Apply
1d
RSVP - W2 Life Insurance Specialist - Remote - Hiring Event
Insurance Supermarket Inc. —Oregon
- $38,500 - $180,000 a year
- Full-time
- Computer literacy
- Mid-level
- Communication skills
- Health insurance
- Work from home
Sales Manager/Community Relations - The Iris by Bonaventure
Bonaventure Senior Living —Salem, OR
- From $55,000 a year
- Pass drug screening
- Mid-level
- Criminal background check
- Paid training
- Health insurance
Quick Apply
1d
Customer Service Representative
Mr. Rooter Plumbing of Salem —Salem, OR
- $19 an hour
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Salem, OR
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Warehouse Coordinator
US Foods, Inc. —Woodburn, OR
- $19 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Employee stock purchase plan
- Disability insurance
Inside Sales Associate
Home Fire Stove & Grill City —Salem, OR
- $23 - $28 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Computer skills
- Profit sharing
- Health insurance
Quick Apply
Dock Clerk
Ingredion Incorporated —Salem, OR
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Customer Service Rep
Lincare Inc. —Salem, OR
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
5d
Hospitality Technical Systems Support Professional
Honeywell —Salem, OR
- $25 - $31 an hour
- Full-time
- Hospitality
- Computer Science
- Salesforce
- Health savings account
- Paid holidays
Customer Service Representative, Medical Store
NORCO INC —Albany, OR
- $18 - $23 an hour
- High school diploma or GED
- Ability to sit for extended periods
- Typing
- Health savings account
- Health insurance
3d
IES Program Specialist
CLEAResult Consulting Inc. —Salem, OR
- $48,800 - $66,300 a year
- Full-time
- Spanish
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Ops Manager Recycling
Republic Services —Salem, OR
- Full-time
- High school diploma or GED
- Contracts
- Senior level
- AD&D insurance
- Employee stock purchase plan
BDC Service Specialist - Capitol Toyota
Capitol Toyota —Salem, OR
- 8 hour shift
- Dealership
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Sr. Operations Manager
Amazon.com Services LLC —Woodburn, OR
- Full-time
- Construction site
- Engineering
- Bachelor's degree
12d
BDC Sales Specialist
Capitol Toyota —Salem, OR
- 8 hour shift
- Dealership
- Business development
- Communication skills
- Paid holidays
- Disability insurance

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Customer Care Representative

Spartan Investment Group -
Salem, OR

Quick Apply

Job Details

Full-time
$19 - $22 an hour

Benefits

Disability insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Company
At Spartan Investment Group our mission is to improve lives through our values. We do this by finding value-add and opportunistic investments offering solid returns to our investors, providing an opportunity to grow for our partners, and creating lasting wealth for everyone with whom we conduct business.
We specifically focus on self-storage (FreeUp Storage) and RV park projects while capitalizing on amazing deals in other asset classes. In 2021, we were listed as the 5th fastest growing real estate company in the US and joined the list of the top 100 owners of self-storage. We are members of the Inc. 500 fastest growing private companies in America 3 years in a row and in 2022, we were listed as #40 on the top 100 self-storage operators list.
Mission
The mission of the Customer Care Representative is to deliver an exceptional virtual customer experience while driving sales, occupancy, and revenue growth across our portfolio of self-storage facilities. Leveraging StoreEase's Virtual Management Operating System (VMOS) and CRM technology, this role guides customers from initial inquiry through move-in, builds lasting customer relationships, and supports efficient virtual operations that contribute to the success of each property.
Outcomes

Sales Conversion & Targets – Convert inbound and outbound leads into rentals, achieving or exceeding monthly and quarterly sales targets while maintaining 90%+ occupancy portfolio-wide.
Revenue Optimization – Achieve at least 80% enrollment in Protection Plans and Auto-Pay through effective sales pitches, education, and follow-up strategies.
Customer Experience – Deliver a professional, solution-oriented experience across all virtual communication channels while maintaining strong customer satisfaction and a 4.5+ Google Review rating.
Lead & Customer Lifecycle Management – Manage the customer journey from initial inquiry through move-in, conducting timely follow-up via phone, email, and text, achieving at least 78% conversion from qualified follow-up leads into rentals.
Tenant Support & Retention – Provide timely, professional assistance to existing customers by resolving account questions, payment inquiries, access issues, and service requests while maintaining high customer satisfaction and encouraging long-term retention.
CRM Accuracy & Reporting – Maintain complete and accurate CRM records for 100% of customer interactions, leads, and conversions, generating weekly pipeline and performance reports.
Cross-Functional Collaboration – Communicate recurring customer concerns, lead trends, operational issues, and market feedback with Operations, Marketing, and Facility teams to improve customer experience, support occupancy growth, and enhance operational effectiveness.
Operational Excellence – Use StoreEase technology to monitor facilities, review access logs, oversee security systems, and promptly identify and escalate maintenance, cleanliness, or operational concerns, achieving 100% compliance with safety and operational standards.

Competencies

Customer Relationship Management – Builds trust quickly through active listening, empathy, and clear communication, creating positive customer experiences that inspire confidence and loyalty.
Sales Orientation – Motivated by achieving goals, confidently identifies customer needs, overcomes objections, and creates value through consultative selling.
Problem-Solving – Quickly assesses situations, handles objections, and adapts solutions to resolve customer concerns.
Technical Proficiency – Quickly adopts new technology, navigates CRM and property management tools with ease, and ensures data accuracy.
Organizational Effectiveness – Manages priorities and high call volumes efficiently, staying consistent and reliable in meeting commitments and deadlines.
Adaptability – Adjusts quickly to changing priorities, new technology, and evolving customer needs while maintaining high performance.

Qualifications

2+ years of experience in sales, call center, or customer service roles.
Proficiency with CRM systems’ prior experience with StorEdge or VMOS a plus.
Prior experience in self-storage or property management preferred.
High school diploma or equivalent required; college coursework in business or related field preferred.

Compensation & Benefits

Competitive Full Time Hourly Rate: $19 - $22 per hour.
Monthly bonus opportunities.
Employee discounts.
Comprehensive benefits including 401k with company matching.
Company paid health, vision, dental, short-term disability, and life insurance.
Paid time off.

Spartan Investment Group Terms and Conditions:

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Refine Your Search

inbound customer service jobs in salem or

Customer Care Representative

Call Center Remote Customer Service Representative

Business Development Representative - Salem

Tasting Room Sales Associate

Sales ManagerCommunity Relations - Bonaventure of Salem

RSVP - W2 Life Insurance Specialist - Remote - Hiring Event

Sales Manager/Community Relations - The Iris by Bonaventure

Customer Service Representative

Spanish Bilingual Remote Customer Service Representative

Warehouse Coordinator

Inside Sales Associate

Dock Clerk

Customer Service Rep

Hospitality Technical Systems Support Professional

Customer Service Representative, Medical Store

IES Program Specialist

Ops Manager Recycling

BDC Service Specialist - Capitol Toyota

Sr. Operations Manager

BDC Sales Specialist

I want to receive the latest job alert for inbound customer service in salem or

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