Top 24 Customer service supervisor flow control Jobs in Salisbury, Nc

Customer Service Supervisor - Flow Control
Hayward Industrial Products, Inc —Clemmons, NC
- Full-time
- Management
- 5 years
- Office
Quick Apply
8d
Department Supervisor
Wastequip, LLC —Salisbury, NC
- Full-time
- Mid-level
- Mentoring
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
9d
Accounts Payable Supervisor
Ahold Delhaize USA —Salisbury, NC
- $75,040 - $112,560 a year
- Full-time
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
Warehouse Supervisor
Parker Hannifin Corporation —Mooresville, NC
- $62,050 - $75,000 a year
- Full-time
- Customer service
- Pass drug screening
- Mid-level
- Paid parental leave
- Paid holidays
Shipping Supervisor (Weekends)
Entrematic (Amarr) —Mocksville, NC
- Weekends as needed
- Mid-level
- Microsoft Office
- 3 years
Quick Apply
Supervisor III Finance Ops - Real Estate Ops
Ahold Delhaize USA —Salisbury, NC
- $75,040 - $112,560 a year
- Full-time
- Hybrid work
- 6 years
- Office
- Analysis skills
Customer Service Representative
Hayward Industries, Inc. —Mocksville, NC
- Full-time
- Bachelor of Science
- Mid-level
- Residential
Quick Apply
8d
Warehouse Supervisor
Floor and Decor Outlets of America, Inc. —Mooresville, NC
- Extended hours
- Computer literacy
- Basic math
- Mid-level
- Employee stock purchase plan
- Paid holidays
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Pharmacy Customer Service Associate
Walgreens —Kannapolis, NC
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Representative
Hayward Industrial Products, Inc —Clemmons, NC
- Full-time
- Spanish
- Mid-level
- Office
Quick Apply
8d
Upholstery Support Supervisor (Frame Mill)
Ashley Furniture Industries, LLC. —Advance, NC
- $23 - $25 an hour
- Oracle
- Ability to walk for extended periods
- Computer literacy
- Profit sharing
- Paid holidays
Culinary Supervisor -- Front of House
TerraBella Lake Norman —Mooresville, NC
- Weekends as needed
- Background check
- Hospitality
- Mid-level
- Paid training
- Paid holidays
Quick Apply
11d
Blow Molding Supervisor
Hayward Industries, Inc. —Clemmons, NC
- Full-time
- Microsoft Outlook
- Mid-level
- Residential
Quick Apply
8d
CT Scan Imaging Supervisor – Atrium Health Cabarrus FT Days
Atrium Health —Concord, NC
- $44.15 - $66.25 an hour
- Full-time
- BLS Certification
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Disability insurance
MRI Tech Imaging Supervisor – Atrium Health Cabarrus FT Days
Atrium Health —Concord, NC
- $44.15 - $66.25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Paid parental leave
- Disability insurance

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Customer Service Supervisor - Flow Control

Hayward Industrial Products, Inc -
Clemmons, NC

Quick Apply

Job Details

Full-time
8 days ago

Qualifications

Customer communication
Staff supervision
Management
Team supervision
Managing teams in a customer support role
Coaching
Microsoft Dynamics 365
Documentation tools
Consumer dispute resolution
Productivity software
Microsoft Dynamics

Full Job Description

Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China.

Hayward Flow Control, a division of Hayward Industries, is a leading U.S. manufacturer of industrial thermoplastic valves, actuation and controls, instrumentation, filters, strainers, corrosion resistant pumps, bulkhead fittings and tank accessories. Hayward Flow Control products are used in water and wastewater treatment, chemical processing & transfer, chemical feed, aquatic/animal life support systems, mining, and many other industrial processing systems worldwide. Hayward's thermoplastic and actuation products accommodate aggressive and corrosive environments, delicate ecosystems, or the strictest chemical balances to keep water and life working together.

As part of our growth strategy, we are looking for a dynamic individual to lead our Customer Carer team for our Flow Control product line, in our Clemmons, North Carolina location. This position is in office, five days per week.

As a Customer Service Supervisor, you will lead and supervise the Hayward Flow Control Customer Care team to deliver exceptional service. Collaborate with cross-functional teams to ensure seamless operations and maintain customer satisfaction.

Major Tasks and Responsibilities:

Coordinate with stakeholders to achieve operational excellence.
Maintain strong relationships with customers, Outside Sales, and internal teams to deliver superior customer care.
Monitor team performance against service levels, productivity, quality, and satisfaction metrics.
Strategize and oversee daily customer care activities to ensure efficiency.
Resolve customer complaints, billbacks, and debits promptly and professionally.
Assist in developing and implementing customer service policies and procedures.
Maintain documentation of customer service activities.
Support employee development through training, coaching, and regular feedback.
Foster team spirit and promote a positive, inclusive work culture.
Perform additional duties as needed.

Supervisory Responsibilities

Manage Customer Care Representatives located in Clemmons, NC, and Phoenix, AZ call centers.

Requirements:

5–10 years of customer service experience, preferably in manufacturing and distributor-facing roles.
Proven supervisory experience with strong leadership and coaching skills.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Skilled in resolving customer complaints and internal process conflicts calmly and efficiently.
Proficient in Microsoft Office Suite and customer service tools.
Ability to present effectively to diverse audiences.
Willingness to travel to Hayward facilities in the U.S.
Experience with MS D365

Education and Experience

Bachelor’s degree in Business or related field is preferred, or a minimum of five years of customer service experience.
Prior experience in a leadership role preferred.

#LI-LS1

Quick Apply

Refine Your Search

customer service supervisor flow control jobs in salisbury, nc

Customer Service Supervisor - Flow Control

Department Supervisor

Accounts Payable Supervisor

Warehouse Supervisor

Shipping Supervisor (Weekends)

Supervisor III Finance Ops - Real Estate Ops

Customer Service Representative

Warehouse Supervisor

Pharmacy Customer Service Associate

Customer Service Representative

Upholstery Support Supervisor (Frame Mill)

Culinary Supervisor -- Front of House

Blow Molding Supervisor

CT Scan Imaging Supervisor – Atrium Health Cabarrus FT Days

MRI Tech Imaging Supervisor – Atrium Health Cabarrus FT Days

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