Top 603 Customer support & client services Jobs in Salisbury, Nc

Marketing/Intake Specialist
Schwaba Law Firm LLC —Mooresville, NC
- $30,000 - $50,000 a year
- Part-time
- Hybrid work
- Spanish
- Sales
- Customer service
- Health insurance
- 401(k)
Quick Apply
Renewal Account Representative
GruntWorx, LLC —North Carolina
- $50,000.00 - $50,000.01 a year
- Full-time
- Remote
- Marketing
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
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1d
Administrative Assistant- BHUC
DAYMARK RECOVERY SERVICES INC —Salisbury, NC
- $16.00 - $17.50 an hour
- Management
- Addiction Medicine
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Patient Navigator
Cabarrus Rowan Community Health Centers —Concord, NC
- Full-time
- Writing skills
- English
- Office
Quick Apply
16h
Print Client Program Specialist
The Imagine Group —Concord, NC
- $47,000 - $57,000 a year
- Overtime
- Marketing
- Mid-level
- Administrative experience
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Retail Support Specialist
DSI Systems —Mooresville, NC
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Customer Experience Representative
Pet Screening —Mooresville, NC
- Full-time
- Hybrid work
- Google Workspace
- Office
- Continuous improvement
- Health savings account
- Paid holidays
Quick Apply
13d
Customer Service Representative/Dispatcher
One Hour Heating & Air Conditioning of Kannapolis —Kannapolis, NC
- $15 - $18 an hour
- Part-time
- Office
- High school diploma or GED
- HVAC
Quick Apply
Office Coordinator and Scheduler
Senior Helpers Mooresville —Mooresville, NC
- $40,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Health insurance
- Paid time off
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Associate, Home Health
BAYADA Home Health Care —Concord, NC
- $45,000 a year
- Monday to Friday
- Medical office experience
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
13d
Administrative Assistant- PRN
DAYMARK RECOVERY SERVICES INC —Lexington, NC
- $16.00 - $17.50 an hour
- PRN
- Management
- Addiction Medicine
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative/Dispatcher (Full-Time)
One Hour Heating & Air Conditioning of Kannapolis —Kannapolis, NC
- $14 - $18 an hour
- Urgently hiring
- High school diploma or GED
- Computer skills
- Communication skills
Quick Apply
Behavioral Health Coordinator
Eventus WholeHealth Management LLC —Concord, NC
- Customer service
- Office
- Microsoft Office
Quick Apply
Administrative Assistant
DAYMARK RECOVERY SERVICES INC —Statesville, NC
- $16.00 - $17.50 an hour
- Addiction Medicine
- Medical office experience
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Tyner Family Agency —Davidson, NC
- $13 - $17 an hour
- Part-time
- Computer literacy
- Office
- Communication skills
- Opportunities for advancement
Quick Apply
Sales Support Associate III
Coach —Concord, NC
- $15.00 - $19.50 an hour
- Part-time
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
Part Time Personal Shopper
Harris Teeter —Salisbury, NC
- Part-time
- 18 years or older
- English
- Driver's License
Administrative Assistant- FBC
DAYMARK RECOVERY SERVICES INC —Lexington, NC
- $16.00 - $17.50 an hour
- Part-time
- Addiction Medicine
- HIPAA
- Research
- Paid holidays
- Disability insurance
Quick Apply
Client Success Manager
Pet Screening —Mooresville, NC
- Full-time
- Hybrid work
- Office
- Travel
- Computer skills
- Health savings account
- Paid holidays
Quick Apply
6d
Customer Service Representative/Dispatcher
One Hour Air Conditioning and Heating of San Antonio —Kannapolis, NC
- $15 - $18 an hour
- Part-time
- Office
- High school diploma or GED
- HVAC

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Marketing/Intake Specialist

Schwaba Law Firm LLC
Mooresville, NC

Quick Apply

Job Details

Part-time | Full-time
$30,000 - $50,000 a year

Benefits

Health insurance
401(k)
Paid time off
401(k) matching
Flexible schedule

Qualifications

Active listening
Interpersonal skills
Sales
Phone communication
Legal office phone management
Customer service
Empathy
Associate's degree
Client interaction via phone calls

Full Job Description

Do you want to LOVE where you work and make a positive impact on people? Do you bring passion to your job? Do you love talking to prospective clients and generating new business? Do you thrive on earning incentive compensation for generating the business you bring in? If you do, Schwaba Law Firm has an opportunity for you!

Schwaba Law Firm is currently seeking a smart and determined Intake Specialist to join our growing team. At Schwaba Law Firm, every single employee gets to make an impact. Our values guide the way we work with each other. It's a culture where you have the freedom to experiment and push your talents as far as they can go.

Job Title: Intake Specialist

Type of Position: Full Time

Location: Hybrid - In-person and Remote

Hours: You will be expected to work 20-40 hours per week that will include evenings. Hours generally range from 11am-7pm M-F and/or 9am-2pm Saturdays, but hours are flexible.

Job Description:

The role of the Intake Specialist is vital to the success of Schwaba Law Firm. This role is on the front line personally speaking to people coming to us for help at a time in which they are most vulnerable and need legal assistance.

In this role, we will train you to use your top-notch sales & customer service skills to understand their case and qualify whether it is a situation that merits the help of our firm. You will be the front-line team member who will best understand their injury and details, as well as being the first to help them.

Core duties and responsibilities include the following. Other duties may be assigned:

Lead Interaction: Serve as the first point of contact for leads seeking legal assistance through one of our communication channels. No Cold Calling – All leads have asked us to contact them or are calling us.
Conduct initial assessments of potential clients, gathering relevant information to facilitate their onboarding process.
Make a great and lasting impression on clients and potential clients
Follow-up with callers in a consistent and respectful manner.
Documentation and Record Keeping: Maintain accurate and organized records of all client interactions, case details, and related documents. Input data into case management systems or databases for easy access and retrieval.
Utilize analytics tools to track and analyze client data, ensuring accurate reporting and insights for future marketing strategies.
Collaborate with the marketing team to develop and implement effective email marketing campaigns that resonate with target audiences.
Assist in managing content marketing initiatives, ensuring that all materials align with brand messaging and objectives.
Support product management efforts by providing feedback based on client interactions and market trends.
Engage in digital marketing activities, including marketing automation and print advertising efforts, to enhance overall client acquisition strategies.
Maintain up-to-date knowledge of industry trends and best practices to continuously improve intake processes.
Earn bonuses in addition to a competitive base salary.

Requirements:

2+ Years of Experience in sales or paralegal work
Preferred Legal Knowledge: Basic understanding of personal injury and motor vehicle accident law to better assess case viability and communicate effectively with clients and attorneys considered a plus
Excellent verbal communication skills: Specialists will spend a majority of time on the phone with potential clients
Empathetic, caring and persuasive communication skills
Apply active listening skills through the ability to comprehend information presented and respond thoughtfully
Excellent time management skills to handle all aspects of their responsibilities efficiently without compromising service quality.
Bilingual fluency in Spanish is preferred.
Open to constructive feedback and adaptable to changes.
Salesforce or similar CRM experience considered a plus.
Associates Degree is preferred. Bachelor’s Degree is a plus.

Skills

Background in product management or sales is a plus, providing insights into client needs.
Excellent communication skills, both written and verbal, to effectively engage with clients and team members alike.
Creative thinking abilities for developing innovative marketing solutions that drive results.
Strong analytical skills with the ability to interpret data and make informed decisions.
Proficiency in HTML for creating engaging email templates and web content.
Experience in email marketing, with a focus on campaign management and performance analysis.
Knowledge of digital marketing principles, including SEO, SEM, and social media strategies.
Familiarity with marketing automation tools to streamline processes and improve efficiency.

Join us as an Intake Specialist where your contributions will directly impact our client engagement strategies while fostering a collaborative work environment!

Pay: $30,000.00 - $50,000.00 per year

Benefits:

401(k)
401(k) matching
Flexible schedule
Health insurance
Paid time off

Ability to Commute:

Mooresville, NC 28117 (Required)

Ability to Relocate:

Mooresville, NC 28117: Relocate before starting work (Preferred)

Work Location: Hybrid remote in Mooresville, NC 28117

Quick Apply

Refine Your Search

customer support & client services jobs in salisbury, nc

Marketing/Intake Specialist

Renewal Account Representative

Administrative Assistant- BHUC

Patient Navigator

Print Client Program Specialist

Retail Support Specialist

Customer Experience Representative

Customer Service Representative/Dispatcher

Office Coordinator and Scheduler

Associate, Home Health

Administrative Assistant- PRN

Customer Service Representative/Dispatcher (Full-Time)

Behavioral Health Coordinator

Administrative Assistant

Customer Service Representative

Sales Support Associate III

Part Time Personal Shopper

Administrative Assistant- FBC

Client Success Manager

Customer Service Representative/Dispatcher

I want to receive the latest job alert for customer support & client services in salisbury, nc

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