Top 46 Guest service representative Jobs in Salisbury Nc

Hotel Guest Service Representative - Courtyard by Marriott Salisbury, NC
Courtyard by Marriott Salisbury NC —Salisbury, NC
- Weekends as needed
- Sales
- Computer literacy
- Writing skills
- Disability insurance
- Dental insurance
Quick Apply
Hotel Guest Service Representative - Holiday Inn Express & Suites Salisbury, NC
Holiday Inn Express & Suites Salisbury NC —Salisbury, NC
- Part-time
- Sales
- Computer literacy
- Writing skills
- Disability insurance
- Dental insurance
Quick Apply
Guest Service Representative
Hilton Garden Inn Charlotte/Mooresville, NC —Mooresville, NC
- Part-time
- Hotel
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Part-Time Guest Services Representative
Hendrick Chrysler Dodge Jeep Ram FIAT of Concord —Concord, NC
- $18.50 an hour
- Part-time
- Dealership
- Ability to walk for extended periods
- Basic math
- Paid training
- Employee assistance program
2d
Guest Service Representative
Hilton Garden Inn Statesville —Statesville, NC
- Full-time
- Hotel
- Communication skills
- Entry level
Quick Apply
Guest Service Supervisor - Fairfield Inn
Strand Hospitality Services —Statesville, NC
- $17 - $18 an hour
- Full-time
- Mid-level
- Hotel
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
11d
Front Desk Agent
HomeTowne Studios & Suites by Red Roof —Concord, NC
- $13.50 - $14.00 an hour
- Part-time
- Basic math
- English
- Hotel
- Health insurance
- Dental insurance
Night Auditor
Courtyard Concord —Concord, NC
- $17 - $18 an hour
- Weekends as needed
- Microsoft Word
- English
- Hotel
Quick Apply
1d
PT Track Side Customer Service Representative (Racing Electronics)
NASCAR —Concord, NC
- Part-time
- Ability to lift 50 pounds
- Trade school
- Associate's degree
Han-Dee Hugo's #226-Store Cashier-Clerk
SAMPSON-BLADEN OIL COMPANY INCORPORATED —Salisbury, NC
- $12 an hour
- Part-time
- 18 years or older
- Inventory management
- Ability to lift 50 pounds
- Profit sharing
- Health insurance
Quick Apply
Planet Fitness PT Customer Service Rep
Planet Fitness —Salisbury, NC
- From $11 an hour
- Part-time
- 18 years or older
- Computer literacy
- Sanitation
- Paid time off
- Employee assistance program
Quick Apply
1d
Han-Dee Hugo's #223-Store Cashier-Clerk
SAMPSON-BLADEN OIL COMPANY INCORPORATED —Salisbury, NC
- $12 an hour
- Part-time
- 18 years or older
- Inventory management
- Fast casual restaurant
- Profit sharing
- Health insurance
Quick Apply
Han-Dee Hugo's #221-Store Cashier-Clerk
SAMPSON-BLADEN OIL COMPANY INCORPORATED —Salisbury, NC
- $12 an hour
- Part-time
- 18 years or older
- Inventory management
- Fast casual restaurant
- Profit sharing
- Health insurance
Quick Apply
Han-Dee Hugo's #222-Store Cashier-Clerk
SAMPSON-BLADEN OIL COMPANY INCORPORATED —Salisbury, NC
- $12 an hour
- Part-time
- 18 years or older
- Inventory management
- Fast casual restaurant
- Profit sharing
- Health insurance
Quick Apply
Han-Dee Hugo's #225-Store Cashier-Clerk
SAMPSON-BLADEN OIL COMPANY INCORPORATED —Salisbury, NC
- $12 an hour
- Part-time
- 18 years or older
- Inventory management
- Fast casual restaurant
- Profit sharing
- Health insurance
Quick Apply
OUTSIDE SERVICE ATTENDANT
River Run Country Club —Davidson, NC
- $10 - $13 an hour
- Part-time
- 16+ years old
- Outdoor work
- Ability to lift 25 pounds
Quick Apply
11h
PT Customer Service Representative
Planet Fitness —Lexington, NC
- From $11 an hour
- Part-time
- 18 years or older
- Computer literacy
- Sanitation
- Paid time off
- Employee assistance program
Quick Apply
5d
Han-Dee Hugo's #227-Store Cashier-Clerk
SAMPSON-BLADEN OIL COMPANY INCORPORATED —Salisbury, NC
- $12 an hour
- Part-time
- 18 years or older
- Inventory management
- Fast casual restaurant
- Profit sharing
- Health insurance
Quick Apply
Han-Dee Hugo's #224-Store Cashier-Clerk
SAMPSON-BLADEN OIL COMPANY INCORPORATED —Salisbury, NC
- $12 an hour
- Part-time
- 18 years or older
- Inventory management
- Fast casual restaurant
- Profit sharing
- Health insurance
Quick Apply
Manager in Training
Hilton Grand Vacations —Concord, NC
- No experience needed
- Retail management
- Communication skills
- Dental insurance
- Paid time off
11d

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guest service representative jobs near salisbury nc

Hotel Guest Service Representative - Courtyard by Marriott Salisbury, NC

Courtyard by Marriott Salisbury NC
Salisbury, NC

Quick Apply

Job Details

Benefits

Disability insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Referral program

Qualifications

Visitor query response
Computer operation
Hotel and accommodations payment processing
Cash amount verification
Phone communication
Professional ethics
Writing skills
Employee relationship building
Answering guest questions
High school diploma or GED
Phone customer support
Cash register operations
Property management systems (PMS)
Computer skills

Full Job Description

Guest Service Representative - full time - 1st and 2nd shift

Principle Responsibilities & Position Purpose:

Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Understands and implements the mission statement, values, and culture at all times.

Pre-Requisites (Requirements):

1+ years of experience in customer service at a branded hotel preferred
High School diploma or equivalent of the same
Must display professionalism and have characteristics of honesty and trustworthiness
Must have excellent attendance and be punctual

Work Environment & Context:

Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
Must be able to stand for eight hours, bend, stretch, and reach
Work schedule varies and may include occasionally working on
Holidays, weekends, and evenings. Long hours sometimes required
Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

Required Knowledge, Skills, and Abilities:

Knowledgeable in:

Entire property, staff services, hours of operation, type of rooms, locations, rates, and discounts
Frequent Stay Program
Reservations procedures including cancellations and “walking” guest
Phone etiquette and answering procedures
Be able to answer inquires of local shopping, dining, entertainment, and travel directions
Daily hotel operations, check daily events, bulletin boards, and be up to date on changes, new procedures, and events
Manager on Duty functions when necessary or as scheduled

Skills:

Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment, and make change

Abilities:

Multi task, detail oriented, remain service centric
Communicate with guests, co-workers, receiving and transmitting mail, phone and written messages and relay pertinent information using log books
Manage time effectively
Assist with guest issues with professionalism maintaining hospitable attitude.

Essential Functions:

Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
Promote and sell services/amenities of the hotel.
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Be aware of potential sales leads and contacts through guest interaction. Report information to the appropriate individual.
Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
Check all credit cards for validity before the end of the shift.
Learn and utilize PMS, if applicable.
Ensure all cash, check, and miscellaneous departments are in balance at shifts end.
Adheres to hotel policies regarding the use of cash banks, drop/deposit logs, etc.
Assist in other areas: cleanliness of property wherever assistance is needed for guest satisfaction.
Help maintain a clean and professional lobby, dining area: dusting, vacuuming, cleaning tables, etc.
Have a thorough working knowledge of emergency procedures.
Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
Report any unusual occurrences or requests to the manager.
Maintains a favorable working relationship with all other company associates to foster and promote a cooperative and harmonious working climate
Where applicable, follow approved laundry procedures; ensure understanding of operation of washers and dryers. Assist with folding linen according to proper standards.
Utilize Service Recovery Log and other necessary communication logs from shift to shift.
Meets and exceeds guest expectations by providing service and teamwork
Other duties as assigned or as indicated on letter of offer.

Benefits

Paid Instantly
Paid Time Off
Team Member Room Discounts
Time and Half for Select Holidays
Referral Bonus Program

Voluntary Benefits

Accident Insurance
Disability Insurance
Life Insurance
Cancer Insurance
Dental Insurance
Vision Insurance

Property Specific Incentives

Gift Cards
Employee Lunches

Quick Apply

Refine Your Search

guest service representative jobs in salisbury nc

Hotel Guest Service Representative - Courtyard by Marriott Salisbury, NC

Hotel Guest Service Representative - Holiday Inn Express & Suites Salisbury, NC

Guest Service Representative

Part-Time Guest Services Representative

Guest Service Representative

Guest Service Supervisor - Fairfield Inn

Front Desk Agent

Night Auditor

PT Track Side Customer Service Representative (Racing Electronics)

Han-Dee Hugo's #226-Store Cashier-Clerk

Planet Fitness PT Customer Service Rep

Han-Dee Hugo's #223-Store Cashier-Clerk

Han-Dee Hugo's #221-Store Cashier-Clerk

Han-Dee Hugo's #222-Store Cashier-Clerk

Han-Dee Hugo's #225-Store Cashier-Clerk

OUTSIDE SERVICE ATTENDANT

PT Customer Service Representative

Han-Dee Hugo's #227-Store Cashier-Clerk

Han-Dee Hugo's #224-Store Cashier-Clerk

Manager in Training

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