Top 70 Customer service manager Jobs in San Antonio Tx

Client Support Manager
Office Ally —San Antonio, TX
- $75,000 - $85,000 a year
- 3 years
- Travel
- Mentoring
Manager Client Solutions Sr
Acosta —San Antonio, TX
- $72,600 - $90,800 a year
- Full-time
- Microsoft Outlook
- Business development
- Bachelor's degree
Quick Apply
9d
Customer Success Manager
SWBC —San Antonio, TX
- $89,252.80 - $133,879.20 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Wellness program
- Health insurance
Client Services Team Leader
AllianceBernstein —San Antonio, TX
- Full-time
- Mid-level
- Analysis skills
- Organizational skills
8d
2-1-1 Team Leader – Community Outreach
United Way of San Antonio & Bexar County —San Antonio, TX
- $45,000 - $50,000 a year
- Full-time
- Public speaking
- Mid-level
- High school diploma or GED
- 403(b) matching
- Paid holidays
Route Service Manager - UniFirst
UniFirst —San Antonio, TX
- Full-time
- Computer literacy
- DOT physical examination
- Mid-level
- Profit sharing
- Health insurance
Route Service Manager - UniFirst
UniFirst —Marion, TX
- Full-time
- Computer literacy
- DOT physical examination
- Mid-level
- Profit sharing
- Health insurance
Customer Service Manager
Mclane Company, Inc. —San Antonio, TX
- Full-time
- Background check
- Inventory management
- Writing skills
- Profit sharing
- Health savings account
10d
Office and Customer Service Manager is the Backbone of Our Success
CCTHC Inc / Lavish Kitchen and Bath Inc —San Antonio, TX
- $22 - $26 an hour
- Full-time
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Manager, Workforce Planning & Management
SafeRide Health —San Antonio, TX
- Full-time
- Remote
- Analysis skills
- Math
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
4d
SERVICE SUPERVISOR
Equipment Depot Inc. —San Antonio, TX
- Full-time
- Computer literacy
- Mid-level
- Office
2d
Lead, Customer Care Operations
Petco —San Antonio, TX
- Full-time
- Remote
- Mid-level
- 8 years
- Bachelor's degree
- Health insurance
- 401(k)
Transaction Processing Associate IV
Conduent State & Local Solutions, Inc —San Antonio, TX
- $20.50 an hour
- 8 hour shift
- 18 years or older
- Writing skills
- Research
- Paid training
- Paid holidays
2d
Supervisor Customer Service
VITAS Healthcare —San Antonio, TX
- Weekends as needed
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Supervisor, Credit Services (Quality Assurance)
Spectrum —San Antonio, TX
- Full-time
- Residential
- Bachelor's degree
- Travel
- Opportunities for advancement
5d
Temporary Workforce Management Specialist
HEALTHPLANONE, LLC —San Antonio, TX
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
Quick Apply
9d
Membership Concierge Manager
Life Time —San Antonio, TX
- Full-time
- Sales
- Mid-level
- 3 years
Medical Equipment Customer Service Supervisor
Rotech Healthcare Inc. —San Antonio, TX
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
Quick Apply
12d
Senior Director, Customer Success (RapidScale)
Cox Communications —San Antonio, TX
- $148,500 - $247,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid jury duty
- Paid holidays
10d
Associate Customer Success Manager
eSkill —San Antonio, TX
- Full-time
- Office
- Computer skills
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
4d

I want to receive the latest job alert for customer service manager in san antonio tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near san antonio tx

Route Manager jobs in San Antonio, TX

Customer Success Manager jobs in San Antonio, TX

Workforce Manager jobs in San Antonio, TX

Service Manager jobs in San Antonio, TX

Operations Lead jobs in San Antonio, TX

Solutions Manager jobs in San Antonio, TX

Customer Service Manager jobs in San Antonio, TX

Customer Service Representative jobs in San Antonio, TX

Membership Manager jobs in San Antonio, TX

Community Outreach Specialist jobs in San Antonio, TX

Director Of Customer Success jobs in San Antonio, TX

Customer Service Supervisor jobs in San Antonio, TX

Quality Assurance Analyst jobs in San Antonio, TX

Customer Service Manager jobs in Houston, TX

Route Manager jobs in Bronx, NY

Route Manager jobs in Oklahoma

Junior Project Manager jobs in Boston, MA

Route Manager jobs in Corpus Christi, TX

Route Manager jobs in Ohio

Territory Manager jobs in Raleigh, NC

Client Support Manager

Office Ally -
San Antonio, TX

Apply Now

Job Details

$75,000 - $85,000 a year

Qualifications

Staff supervision
Managing teams in a customer support role
Enterprise software
Coaching
Workplace dispute resolution
Change management support (employee development activity)
Call center management
Data analytics technologies

Full Job Description

About Us

At Office Ally, we've been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based revenue cycle management solutions –from eligibility verification and claims management to revenue recovery and payment processing –that help healthcare organizations of all sizes streamline operations and reduce administrative burdens so they can focus on what matters most: patient care.

In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight-through electronic claims processing for Property & Casualty (P&C), Commercial, and Government healthcare. Jopari brings deep industry expertise and innovative enterprise payment solutions that are transforming how disbursements are handled across the insurance ecosystem. Together, we are expanding our capabilities across the full healthcare transaction lifecycle, connecting claims, payments, and data exchange to deliver a more seamless and efficient experience for providers, payers, and partners.

At the core of our company are four key values that guide our mission and work:

Ownership: We take pride in our responsibilities, driving results and taking accountability for the success of our projects.
Empowerment: We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions.
Innovation: We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology.
Transparent Communication: Open, honest communication is at the heart of our collaborations, internally and with our clients, ensuring alignment and trust.

About the Role

We're looking for a Client Support Manager to join our growing Client Services team. The Client Support Manager is a strategic and operational leader responsible for overseeing the performance and daily management of the call center through a layered leadership model. By directing supervisors - who support Team Leads and front-line agents - the Client Support Manager ensures service levels are met, customer satisfaction is achieved, and operational workflows run efficiently. This role combines people leadership, performance management, and process optimization to foster a high-performing, customer-centric environment.

What You'll Do

Leadership & Team Development

Oversee and mentor call center supervisors, providing coaching, guidance, and regular performance feedback
Strengthen leadership capabilities among supervisors, particularly in communication, coaching, accountability, and conflict resolution
Support succession planning by identifying and developing supervisors for future leadership roles
Assist supervisors in resolving escalated personnel matters, team conflicts, or performance challenges

Operational Oversight

Ensure supervisors effectively manage daily call center operations, including call flow, staffing adherence, scheduling, and compliance with policies
Manage high-level customer escalations and assist supervisors in resolving complex customer issues
Collaborate with Workforce Management to ensure staffing levels align with forecasted demands and business needs
Recommend and implement process improvements to streamline workflows, reduce handling times, and enhance efficiency

Customer Experience Leadership

Champion initiatives that improve customer satisfaction, leveraging feedback, survey data, and internal performance insights
Oversee call quality programs to ensure agents - through their supervisors - deliver consistent, professional, and empathetic service
Ensure supervisors and Team Leads are equipped to coach agents effectively, reinforcing service standards and best practices

Strategic Planning & Performance Management

Establish clear performance expectations for supervisors that cascade into achievable KPIs for Team Leads and agents
Monitor call center performance metrics, identify trends, and collaborate with supervisors to address gaps or improvement opportunities
Use data, reporting, and analytics to inform decisions related to staffing, training, quality, and operational strategies
Lead change management initiatives, including implementation of new technologies, policies, or processes, ensuring successful adoption across all leadership layers

Supervisory Responsibilities

Direct supervision of Call Center Supervisors
Indirect oversight of front-line agents through the supervisor layer
Responsible for leadership development, performance coaching, and escalation support for supervisor team

What You'll Need

3+ years of leadership experience within a call center or customer-service environment, or an equivalent combination of education and experience
Advanced proficiency with call center systems, analytics tools, and applicable software programs
Ability to interpret key performance metrics and use insights to improve team performance and operational outcomes
Demonstrated leadership, coaching, and communication skills
Proven problem-solving and conflict resolution skills
Ability to manage multiple priorities and lead through change

Nice to Have

Experience managing supervisors or team leads in a multi-level leadership structure

Travel Requirements

This role requires up to 5% travel, which may include client meetings, team gatherings, or company events
Travel will typically be scheduled in advance and supported by the company

Why You'll Love Working at Office Ally

At Office Ally, your work has a direct impact on healthcare providers and their ability to deliver exceptional care. We're driven by a mission to simplify healthcare administration, making it easier for providers to focus on what they do best—helping patients. As an Office Ally employee, you'll be at the heart of our efforts to deliver exceptional service and software solutions to our clients in the healthcare space.

EEO Note

Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Apply Now

Refine Your Search

customer service manager jobs in san antonio tx

Client Support Manager

Manager Client Solutions Sr

Customer Success Manager

Client Services Team Leader

2-1-1 Team Leader – Community Outreach

Route Service Manager - UniFirst

Route Service Manager - UniFirst

Customer Service Manager

Office and Customer Service Manager is the Backbone of Our Success

Manager, Workforce Planning & Management

SERVICE SUPERVISOR

Lead, Customer Care Operations

Transaction Processing Associate IV

Supervisor Customer Service

Supervisor, Credit Services (Quality Assurance)

Temporary Workforce Management Specialist

Membership Concierge Manager

Medical Equipment Customer Service Supervisor

Senior Director, Customer Success (RapidScale)

Associate Customer Success Manager

I want to receive the latest job alert for customer service manager in san antonio tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected