Top 1312 Senior customer Jobs in San Antonio Tx

Sr. Customer Service Representative
CH Guenther —San Antonio, TX
- $25.04 - $41.93 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
9d
Weekend Concierge or Receptionist
The Waterford on Huebner —San Antonio, TX
- Part-time
- Entry level
- Paid training
- Health insurance
Quick Apply
Member Insights Lead
USAA —San Antonio, TX
- $127,310 - $243,340 a year
- Hybrid work
- Military
- Office
- Analysis skills
- Paid holidays
- Health insurance
20h
Operations Mail Clerk
Thomas J Henry Law, PLLC —San Antonio, TX
- Part-time
- Customer service
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Senior Customer Executive
Bimbo Bakeries USA —San Antonio, TX
- $120,300 - $168,400 a year
- 7 years
- Marketing
- Analysis skills
- Paid time off
- 401(k) matching
Experience Design Advisor Senior
USAA —San Antonio, TX
- $93,770 - $179,240 a year
- Hybrid work
- Background check
- Office
- Analysis skills
- Paid holidays
- Health insurance
2h
Customer Service Coordinator - NCI
South Texas Radiology Imaging Centers —San Antonio, TX
- Full-time
- Radiology
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
7d
Loss Prevention Investigator (National Task Force)
TJX Companies —San Antonio, TX
- $24.10 - $30.70 an hour
- Full-time
- 5 years
- Office
- Travel
- Health savings account
- Paid holidays
Business Process Owner Senior - IP Experience
USAA —San Antonio, TX
- $93,770 - $179,240 a year
- Hybrid work
- Military
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
4d
Stakeholder Engagement Specialist
Booz Allen Hamilton —San Antonio, TX
- $86,800 - $198,000 a year
- Full-time
- Office
- Administrative experience
- Bachelor's degree
- Disability insurance
- Health insurance
7d
Customer Service / Front Desk SR
TruFit Athletic Clubs —San Antonio, TX
- Weekends as needed
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Bookseller - PT
Barnes & Noble, Inc. —San Antonio, TX
- Part-time
- Merchandising
- Children
- Entry level
- Paid parental leave
- Paid holidays
Voice of Customer Program & Analytics Manager
PenFed Credit Union —San Antonio, TX
- $79,400 - $144,776 a year
- Overtime
- Marketing
- Office
- Bachelor's degree
- Paid parental leave
- Disability insurance
Customer Success Manager
SWBC —San Antonio, TX
- $89,252.80 - $133,879.20 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Wellness program
- Health insurance
Virtual Patient Registrar Evenings
Parallon —San Antonio, TX
- Full-time
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
1d
Senior Logistics Manager
Odyssey Consulting —San Antonio, TX
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
- Retirement plan
Senior Member Services Representative
University Health —San Antonio, TX
- $18.75 - $24.25 an hour
- Full-time
- HIPAA
- Mid-level
- Business Administration
Sr. Manager - Clinical Change Adoption & Readiness
CVS Health —San Antonio, TX
- $67,900 - $182,549 a year
- Full-time
- Hybrid work
- 7 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
14d
Social Media Community Manager Senior
USAA —San Antonio, TX
- $93,770 - $179,240 a year
- Hybrid work
- Military
- Data analysis skills
- Office
- Paid holidays
- Health insurance
Senior Property Accountant
The Retail Connection —San Antonio, TX
- $75,000 - $85,000 a year
- Full-time
- CPA
- Customer service
- Mid-level
Quick Apply

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Sr. Customer Service Representative

CH Guenther -
San Antonio, TX

Apply Now

Job Details

Full-time
$25.04 - $41.93 an hour
9 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program

Qualifications

Microsoft Word
Report preparation
Staff supervision
Microsoft Excel
Microsoft Outlook
Managing teams in a customer support role
Phone communication
Team leadership
Writing skills
High school diploma or GED
Customer information system software
Client interaction via phone calls

Full Job Description

The Senior Customer Service Representative provides a full range of customer service support to various customers and departments. Leads, oversees or participates is the more complex and difficult cases and performs data entry, processes paperwork, resolves pricing discrepancies, tracks shipments and resolves other customer service functions as required. The Senior Customer Service Representative will be responsible for supporting CHG’s sales channels by utilizing supplier business tools, such as Retail Link and JDA, to meet and exceed customer’s expectations and will support the Customer Service Manager by mentoring junior team members and leading team meetings as needed.

Duties and Responsibilities:

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
Assist Customer Service Representatives (CSR) with difficult cases.
Apply critical thinking and problem solving skills to assist customers with issues and escalate any unresolved problems.
Process manual customer orders and order changes by entering them into the computer. Verify order accuracy and resolve any order discrepancies. Notify the customer of any changes or shortages on the order. Process paperwork pertaining to the order.
Answer consumer inquiries by determining desired information; researching, locating and providing information.
Manage unique vendor managed order/inventory/transportation systems as assigned.
Review SAP reports daily and process incomplete and blocked EDI orders
Mentor or give direction to junior team members and provide training on best practices.
Assist management in ensuring performance goals are met.
Perform other duties including, but not limited to, processing customer complaints, processing donation requests; and maintaining customer records.

Minimum Job Requirements:

Education/Certifications:

Must have at least a high school diploma or the equivalent. A college degree is preferred.

Experience:

Must have at least three years of customer service experience. Five or more years of experience are preferred.
Previous experience in Food Manufacturing, Distribution or Brokerage a plus.

Knowledge, Skills and Abilities:

Must have a highly developed sense of integrity and commitment to customer satisfaction.
Must have ability to independently perform the most difficult customer service duties.
- Must have the knowledge and ability necessary to understand basic operational, technical, and office processes.
Must have experience using an order entry or ERP software. Experience with SAP is preferred.
Must have strong skills with Microsoft Outlook, Word, and Excel.
Must have excellent listening and communication skills and the ability to communicate with associates as well as customers by utilizing professional etiquette on the phone, thorough written correspondence, and face-to-face communication.
Must have principles of business letter writing and report preparation.
Must have skills to lead, organize and review work of assigned staff.

Working Conditions and Physical Effort:

Work involves light exposure to unusual elements, such as dirt, dust, fumes, extreme temperatures, humidity, darkness, and/or noise.
Work environment involves light exposure to physical risks, such as working around mechanical, chemical, and electrical hazards.
Light physical effort required such as standing, sitting, and walking in and around the office; reaching, climbing, and kneeling as needed; utilizing fine dexterity, the ability to see, hear, and communicate with associates as well as others by utilizing professionally etiquette.
Personal protective equipment, as defined by C.H. Guenther and Sons, will be provided.

Expectations:

Will demonstrate, promote and exemplify the Company’s Core Values.

At C.H. Guenther, we value transparency in compensation. By providing the salary range for this role, we aim to promote fairness and help candidates make informed choices about their career. The salary range for this role is:

$25.04 - $41.93

Actual compensation may vary based on job-related knowledge, skills, and experience, as well as geographic location.

C.H. Guenther & Son will never offer or pay a wage or salary that is not compliant with applicable local, state, or federal pay laws, including minimum salary thresholds.

We also offer a variety of benefits, including health and disability insurance, retirement savings options, flexible spending accounts, employee assistance programs, educational assistance, parental leave, paid time off, and company-paid holidays.

For additional information about our company, go to www.chg.com.

C.H. Guenther & Son and its subsidiaries are E-Verify participating employers.

Click here for more information regarding E-verify.

All offers of employment are contingent upon successful completion of the pre-employment screening process which includes a drug screen and review of criminal background and other records as required.

AA/EEO/Drug-Free Employer

Apply Now

Refine Your Search

senior customer jobs in san antonio tx

Sr. Customer Service Representative

Weekend Concierge or Receptionist

Member Insights Lead

Operations Mail Clerk

Senior Customer Executive

Experience Design Advisor Senior

Customer Service Coordinator - NCI

Loss Prevention Investigator (National Task Force)

Business Process Owner Senior - IP Experience

Stakeholder Engagement Specialist

Customer Service / Front Desk SR

Bookseller - PT

Voice of Customer Program & Analytics Manager

Customer Success Manager

Virtual Patient Registrar Evenings

Senior Logistics Manager

Senior Member Services Representative

Sr. Manager - Clinical Change Adoption & Readiness

Social Media Community Manager Senior

Senior Property Accountant

I want to receive the latest job alert for senior customer in san antonio tx

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