Top 28 Tier 1 cloud support Jobs in San Antonio Tx

Tier 1 Cloud Support
San Antonio, TX
- Online Application
- Windows
- Bachelor's degree
- Linux
Junior Engineer - Tier 1 Helpdesk Support (FedD156/FedD157)
Defense Unicorns —San Antonio, TX
- $102,000 - $138,000 a year
- On call
- Remote
- Azure
- Windows
- AWS
- Paid parental leave
- Health savings account
2026-2027 IT Support Technician - Manor, TX
Compass Rose Public Schools —San Antonio, TX
- $39,000 - $47,000 a year
- Full-time
- Classroom
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
Quick Apply
System Administration Basic Services
BUSINESS ENABLED ACQUISITIONandTECHNOLOGY Inc —San Antonio, TX
- Full-time
- Bachelor of Science
- Bachelor's degree
- Continuous improvement
Quick Apply
Tier 3 Enterprise Management
a1FED —San Antonio, TX
- Full-time
- Mid-level
- Bachelor's degree
Sr. HRIS Analyst-Payroll (UGK & Oracle HCM Cloud)
UT Health Science Center at San Antonio —San Antonio, TX
- 8 hour shift
- 5 years
- System design
- SQL
- AD&D insurance
- Paid holidays
Enterprise Systems Engineer (Hybrid)
UT Health Science Center at San Antonio —San Antonio, TX
- 8 hour shift
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Paid holidays
Endpoint Engineer
a1FED —San Antonio, TX
- Full-time
- Bachelor's degree
- Senior level
CIS Administrator
BGE, Inc —San Antonio, TX
- Mid-level
- Windows
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Strategic Integration Liaison
EDUCATION SERVICE CENTER, REGION 20 [ESC-20] —San Antonio, TX
- $6,832 - $7,687 a month
- School experience
- Heavy lifting
- Customer service
3d
Sr. HRIS Analyst-Payroll (UGK & Oracle HCM Cloud)
University of Texas Health Science Center at San Antonio —San Antonio, TX
- 8 hour shift
- 5 years
- SQL
- Analysis skills
- AD&D insurance
- Paid holidays
Critical Environment Operator Level (1-4)
CyrusOne —San Antonio, TX
- 12 hour shift
- Background check
- Microsoft Excel
- Customer service
Enterprise Systems Engineer (Hybrid)
University of Texas Health Science Center at San Antonio —San Antonio, TX
- 8 hour shift
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Paid holidays
Manager, Change Enablement
University of Texas Health Science Center at San Antonio —San Antonio, TX
- 8 hour shift
- Hybrid work
- Public speaking
- Analysis skills
- Bachelor's degree
- AD&D insurance
- Paid holidays
Manager, Change Enablement
UT Health Science Center at San Antonio —San Antonio, TX
- 8 hour shift
- Hybrid work
- 7 years
- Public speaking
- Analysis skills
- AD&D insurance
- Paid holidays
Senior Systems Engineer
DOCUmation, Inc. —San Antonio, TX
- Weekends as needed
- Background check
- Computer Science
- System design
- Health savings account
- Paid holidays
Senior Endpoint Engineer
a1FED —San Antonio, TX
- Full-time
- Bachelor's degree
- Senior level
Instructional Systems Designer
CyberMedia Technologies —San Antonio, TX
- Current TB test
- Mid-level
- 3 years
- Health insurance
- 401(k) matching
Quick Apply
Senior Identity Engineering Services
a1FED —San Antonio, TX
- Full-time
- Research
- Math
- Bachelor's degree
Senior VoIP Engineer - Level III
a1FED —San Antonio, TX
- Full-time
- 6 years
- Data analysis skills
- System design

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tier 1 cloud support jobs near san antonio tx

Tier 1 Cloud Support

-
San Antonio, TX

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Job Details

Qualifications

Bachelor's degree

Full Job Description

At ARA, we strive to hire valuable colleagues with not only the right skills, but who also demonstrate our core values of passion, freedom, service and growth.

If you are looking for a career as a Tier 1 Cloud Support agent and you are interested in designing, developing, and rapidly deploying solutions to problems of national importance, then our Raleigh, NC division of ARA has an exciting opportunity worth considering. Not only will you solve challenging core problems, you’ll also be able to grow your career in an exciting environment that promotes teamwork and cross-training in a wide range of related disciplines.

The successful applicant will:

Monitor the helpdesk ticket queue and respond to requests based on priority and defined Service Level Agreements (SLAs).
Provision and manage user accounts, including email setup, RSA token registration, and group assignments.
Troubleshoot access issues, remote desktop connectivity problems, and basic system or application errors.
Escalate complex or unresolved issues with complete documentation and diagnostic details.
Follow Standard Operating Procedures (SOPs) for task execution, issue documentation, and escalation.
Collaborate with Tier 2/3 personnel to resolve cross-domain incidents.
Maintain accurate and clear records within the ticketing system and contribute to internal documentation.

Tier 1 Cloud Support Position Requirements:

U.S. Citizenship (No exceptions; green card holders are not eligible)
Current DoD Secret Clearance (or higher)
Bachelor’s degree in Information Technology, Cybersecurity, or a related field with 0-2 years of relevant work experience
Successfully acquire and maintain Special Access Program (SAP) access
Successfully obtain DoD 8570 IAT Level II Certification (Security+, CCNA-Security, etc.) within 60 days of hire
Willing to work on-site, daily, at our San Antonio, TX location

Tier 1 Cloud Support Position Preferences:

Experience supporting DoD or secure government environments.
Exposure to SAP or classified environments.
0–2 years of experience in Tier 1 or Tier 2 IT support roles.
Basic knowledge of Windows Server or Linux-based systems.
Familiarity with supporting virtual desktop environments or cloud-hosted systems.
Exposure to ITSM tools such as Jira, ServiceNow, or similar.
Strong troubleshooting, customer service, and communication skills.
Interest in growing into Tier 2 or Tier 3 IT support roles.

If this is the perfect job for you please apply online at https://www.ara.com/job-search today!

About Us:

Applied Research Associates, Inc. (aka ARA) is an employee-owned international research and engineering company known for providing technically superior solutions to complex and challenging problems in the physical sciences. We were founded in Albuquerque, NM in 1979 as the disco era was, thankfully, closing out and the personal computer era was beginning. We employ over 2,200 professionals and continue to grow. ARA offices throughout the U.S. and Canada provide a broad range of technical expertise in defense, civil, and health technologies, computer software and simulation, systems analysis, environmental technologies, and testing and measurement.

ARA prides ourselves on having a challenging culture where innovation & experimentation are the norm. At ARA, employees are our greatest assets, so we give our employees the tools, training, and opportunities to take active roles as owners. The motto, “Engineering and Science for Fun and Profit” sums up the ARA experience. The company realizes employee ownership spawns greater creativity and initiative along with higher performance and customer satisfaction levels.

To find out more about what the Software Enterprise Division has to offer, visit our website at: https://www.ara.com/benefits

Experience

Required

Less than 2 year(s): Relevant Work Experience

Education

Required

Bachelors or better in Information Technology or related field

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply Now

Refine Your Search

tier 1 cloud support jobs in san antonio tx

Tier 1 Cloud Support

Junior Engineer - Tier 1 Helpdesk Support (FedD156/FedD157)

2026-2027 IT Support Technician - Manor, TX

System Administration Basic Services

Tier 3 Enterprise Management

Sr. HRIS Analyst-Payroll (UGK & Oracle HCM Cloud)

Enterprise Systems Engineer (Hybrid)

Endpoint Engineer

CIS Administrator

Strategic Integration Liaison

Sr. HRIS Analyst-Payroll (UGK & Oracle HCM Cloud)

Critical Environment Operator Level (1-4)

Enterprise Systems Engineer (Hybrid)

Manager, Change Enablement

Manager, Change Enablement

Senior Systems Engineer

Senior Endpoint Engineer

Instructional Systems Designer

Senior Identity Engineering Services

Senior VoIP Engineer - Level III

I want to receive the latest job alert for tier 1 cloud support in san antonio tx

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