Top 422 Director of talent development Jobs in San Diego, Ca

Director, Oncology Customer Experience Operations
Hologic —San Diego, CA
- $151,200 - $268,800 a year
- Full-time
- Management
- HIPAA
- Bachelor's degree
Director of Talent & People Operations
ReflexAI —San Diego, CA
- $150,000 - $180,000 a year
- Full-time
- Hybrid work
- 7 years
- HIPAA
- Senior level
- Paid time off
Quick Apply
DIRECTOR, TALENT ACQUISITION
The Scripps Research Institute —San Diego, CA
- $182,500 - $215,000 a year
- Writing skills
- Office
- University
- Free parking
- Health savings account
Director of Leadership Development
Helix Electric, Inc. —San Diego, CA
- Management
- Construction site
- Office
- Health savings account
- Disability insurance
Quick Apply
Director of Strategic Development
General Atomics —San Diego, CA
- $155,370 - $289,320 a year
- Full-time
- Engineering
- 11+ years
- Office
Director of Business Development
TSP (A Syneos Health Company) —San Diego, CA
- $120,000 - $180,000 a year
- 6 years
- Travel
- Senior level
Board-Certified Behavior Analyst
Action Behavior Centers —San Diego, CA
- $80,000 - $117,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Continuing education credits
- Paid parental leave
Quick Apply
21h
Board-Certified Behavior Analyst
Action Behavior Centers —San Diego, CA
- $80,000 - $117,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Continuing education credits
- Paid parental leave
Quick Apply
21h
Board Certified Behavior Analyst (BCBA) - 75% school-based
Verbal Behavior Associates —San Diego, CA
- $52 - $60 an hour
- Full-time
- Background check
- School experience
- Clean driving record
- Continuing education credits
- Mileage reimbursement
Quick Apply
District Manager, Oncology Hematology - West
Daiichi Sankyo, Inc. —San Diego, CA
- $166,560 - $249,840 a year
- Driver's License
- Bachelor's degree
- Travel
Ground Control Segment ( GCS ) Staff Systems Engineer
Northrop Grumman —San Diego, CA
- $152,900 - $265,600 a year
- Overtime
- Schematics
- 8 years
- Presentation skills
- Paid holidays
- Disability insurance
Remote Magnetic Resonance Imaging (MRI) Instructor
Central Coast College —California
- From $35 an hour
- Part-time
- Remote
- BLS Certification
- Mid-level
- 3 years
- 401(k)
- Employee assistance program
Quick Apply
1d
Lead Cook - Full Time
Ridgeview —San Diego, CA
- $25.50 - $26.50 an hour
- Full-time
- Mid-level
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Private Duty Nursing Clinical Program Manager (PDCPM)
Ro Health Inc. —San Diego, CA
- $100,000 a year
- Full-time
- Hybrid work
- Nursing
- RN License
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
8d
Director of Nursing - Ambulatory Surgical Center
NVISION Eye Centers —San Diego, CA
- $125,000 - $145,000 a year
- Full-time
- Nursing
- Surgery
- RN License
7d
Business Development Representative - Enterprise
XDRhub —San Diego, CA
- $40,000 - $70,000 a year
- Email
- Hybrid work
- Research
- Mid-level
- Business development
- Paid training
- Health insurance
Quick Apply
Director, Sales Venues - Hotel Del Coronado
Encore Global —Coronado, CA
- $80,000 - $90,000 a year
- Weekends as needed
- Oracle
- CAD
- Computer literacy
Vice President Operations - Hospice
SimiTree Talent Solutions —California
- $225,000 - $275,000 a year
- Travel
- Hospice
- Senior level
- Health insurance
- Dental insurance
Quick Apply
9d
Swim Instructor
British Swim School of San Diego —El Cajon, CA
- $20 - $22 an hour
- Part-time
- Background check
- Childcare
- CPR Certification
- Paid training
- Employee discount
Quick Apply
Food Service Assistant Manager
Lazy Acres Natural Market —Encinitas, CA
- $22 - $30 an hour
- Weekends as needed
- Writing skills
- Basic math
- Cooking
- Health insurance
- Dental insurance
Quick Apply
1d

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Director, Oncology Customer Experience Operations

Hologic -
San Diego, CA

Apply Now

Job Details

Full-time
$151,200 - $268,800 a year

Qualifications

HIPAA compliance
Management
Managing teams in a customer support role
HIPAA
Frontline customer support management
Managing clients in a customer support role
Team development
Bachelor's degree
Leading team collaboration initiatives
Computer skills
CRM system proficiency
Team motivation (leadership skill)
Team building

Full Job Description

Are you a highly engaged and motivated leader who will elevate customer satisfaction, transforming everyday interactions into extraordinary customer experiences?

We're looking for a driven and results oriented Director of Customer Experience to lead our dynamic teams, including Client Services, Patient Services, and Customer Success. You'll be the champion of both our healthcare professional and patient interfaces, reflecting their voices back to the leadership team to sharpen our strategies and services.

This is a fully onsite role in San Diego, CA.

What You'll Do:

Advocate relentlessly for stellar service standards for Client Services, Patient Services, and Clinical Review.
Dive into collaborations with Sales, Marketing, IT, Billing, Lab Operations, and more, to stitch seamless experiences that resonate with both physicians and patients.
Set vision, strategic direction, expectations, annual and long-term objectives for the Client Services, Patient Services, and Clinical Review Teams.
Inspire, mentor, and elevate your team members, fostering an environment of growth, collaboration, and peak performance.
Design and refine workflows to ensure quick, effective responses that not only meet but exceed customer and internal expectations.
Establish and track Key Performance Indicators (KPIs) such as Turn Around Time (TAT) at every step in customer and patient processes, cancellations, turnover, attendance and department throughput to gauge team success and drive continuous improvement.
Oversee the creation and maintenance of all Customer Experience SOPs and ensure your team is equipped, informed, and ready to excel.
Bring innovation, including AI, to the customer experience team to optimize external customer and patient interactions to upgrade our service offering.
Serve as the pivotal business lead, aligning customer experience strategies with business goals for revenue improvement and cost efficiency.

Must-Have Skills:

A Bachelor’s degree in a relevant field.
At least 5 years in medical customer service leadership and 10 years in the trenches of medical customer service.
A deep understanding of HIPAA, PHI, and the nuts and bolts of medical customer interactions like pre-authorizations, insurance claims, and appeals.
Superuser abilities with CRM (preferably Salesforce) and LIS, coupled with a knack for wrangling large data sets into actionable insights.
A track record of building and leading teams, crafting processes, and implementing technology enhancements.
A high-speed, agile approach to a fast-paced, deadline-driven work environment—flexibility, resourcefulness, and efficiency are your strengths.
Oncology experience, especially in CLIA or CAP-accredited laboratory setting is a big plus

Why You'll Love It Here:

You’ll be at the heart of a team that values bold ideas and is passionate about making a real difference in people’s lives.
We foster a culture of low attrition and high satisfaction, making sure our team not only sticks around but thrives.
Opportunity to work in a forward-thinking environment that blends professional rigor with a lively, collaborative spirit.

Think you’re up for the challenge? Join us in shaping a customer experience that’s as delightful as it is effective. Your mission, should you choose to accept it, is not just to lead, but to inspire, innovate, and drive change for the better. Let's make something great together!

The annualized base salary range for this role is $151,200 to $268,800 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs, and market demand.

Why Hologic?

We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.

If you have the right skills and experience, apply today!

#LI-RF1 #Director-level

Agency and Third Party Recruiter Notice:

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

Apply Now

Refine Your Search

director of talent development jobs in san diego, ca

Director, Oncology Customer Experience Operations

Director of Talent & People Operations

DIRECTOR, TALENT ACQUISITION

Director of Leadership Development

Director of Strategic Development

Director of Business Development

Board-Certified Behavior Analyst

Board-Certified Behavior Analyst

Board Certified Behavior Analyst (BCBA) - 75% school-based

District Manager, Oncology Hematology - West

Ground Control Segment ( GCS ) Staff Systems Engineer

Remote Magnetic Resonance Imaging (MRI) Instructor

Lead Cook - Full Time

Private Duty Nursing Clinical Program Manager (PDCPM)

Director of Nursing - Ambulatory Surgical Center

Business Development Representative - Enterprise

Director, Sales Venues - Hotel Del Coronado

Vice President Operations - Hospice

Swim Instructor

Food Service Assistant Manager

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