Top 21 Client experience manager print & mail Jobs in San Fernando, Ca

Client Experience Manager - Print & Mail
XBP Global —Los Angeles, CA
- $82,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Helpdesk Support Specialist
Munchkin, Inc. —Van Nuys, CA
- $30 - $35 an hour
- On call
- Hybrid work
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Mac Technical Support Specialist
Munchkin, Inc. —Van Nuys, CA
- $30 - $38 an hour
- Overtime
- Computer science
- Microsoft Outlook
- Computer Science
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Store Manager
Fortiss LLC / Parkwest Casinos —Los Angeles, CA
- $70,000 - $85,000 a year
- Weekends as needed
- 5 years
- Merchandising
- Mid-level
9d
Office Services Supervisor
RR Donnelley —Los Angeles, CA
- $52,500 - $76,500 a year
- Full-time
- Hospitality
- Microsoft Excel
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
2d
Site Manager
Ricoh —Los Angeles, CA
- $19.85 - $27.10 an hour
- Full-time
- Hospitality
- 5 years
- Mid-level
Workplace Experience Support Specialist
RSM —Los Angeles, CA
- $46,100 - $73,700 a year
- Full-time
- Hybrid work
- Hospitality
- Computer literacy
- Mid-level
- Free parking
1d
Multi Site Customer Service Coordinator
Ricoh —Los Angeles, CA
- $19.46 - $24.51 an hour
- Overtime
- Hospitality
- High school
- Office
Duel Veterinary CSR & Assistant Role
Encino Veterinary Center —Encino, CA
- $19 - $25 an hour
- Part-time
- Hybrid work
- Private practice
- Spanish
- Computer literacy
- Continuing education credits
- Paid holidays
Quick Apply
Area Support Representative I
Canon U.S.A., Inc. —Burbank, CA
- $17.20 - $23.37 an hour
- Full-time
- Clean driving record
- Computer literacy
- No high school diploma
- Profit sharing
- Health insurance
Legal Print Workplace Services Associate
Ricoh —Los Angeles, CA
- $19.61 - $24.51 an hour
- Overtime
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
First Impression Workflow Coordinator
RR Donnelley —Los Angeles, CA
- $25 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Client Service Representative
Malibu Coast Animal Hospital —Malibu, CA
- $19 - $24 an hour
- Day shift
- Surgery
- Computer literacy
- High school diploma or GED
Quick Apply
Parent Educator - EHS
Pacific Asian Consortium in Employment —Los Angeles, CA
- $26.76 an hour
- Hybrid work
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Field Support Representative I, II, III
Canon Business Process Services, Inc. —Los Angeles, CA
- $19 an hour
- Overtime
- Clean driving record
- Computer literacy
- Office
- Travel reimbursement
- Employee discount
Parent Educator EHS-(Part-Time)
Pacific Asian Consortium in Employment —Los Angeles, CA
- $27.22 an hour
- Part-time
- 18 years or older
- Nursing
- Microsoft Excel
Field Support Specialist (On Call)
SPS North America —Los Angeles, CA
- $20 an hour
- On call
- Office
- High school diploma or GED
- Analysis skills
- Health savings account
- Disability insurance
Quick Apply
Parent Educator - Part Time
Pacific Asian Consortium in Employment —Los Angeles, CA
- $17.50 - $25.00 an hour
- Part-time
- 18 years or older
- Nursing
- Microsoft Excel

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Transactions Specialist I - Insertion Warehouse Team
JPMorganChase —Westerville, OH
Make judgment calls regarding routine duties, but refer non-routine situations to a supervisor and/or manager. Validate material quality and output quality.
Customer Service Rep
XBP Global —Columbus, OH
Sort, distribute, and prepare incoming and outgoing mail and courier packages. Previous experience with data entry is advantageous.
$15.75 - $17.75 an hour
Quick Apply

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Client Experience Manager - Print & Mail

XBP Global -
Los Angeles, CA

Quick Apply

Job Details

Full-time
$82,000 - $85,000 a year

Qualifications

Bachelor's degree

Full Job Description

Service Delivery Manager 1

About the Role:

As the Manager of Customer Service, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. You will lead and develop a team of customer service representatives, oversee day-to-day operations, and implement strategies to enhance service delivery and support organizational objectives. Print and mail experience preferred.

Essential Job Responsibilities:

Serve as the primary point of contact for assigned clients, understanding their service needs, objectives, and expectations.
Develop and maintain strong relationships with clients, acting as their advocate within the organization and ensuring alignment between client requirements and service delivery capabilities.
Collaborate with internal teams, including operations, technical support, and project management, to ensure timely and effective delivery of services to clients.
Monitor service delivery performance against established SLAs, KPIs, and quality standards, identifying areas for improvement and implementing corrective actions as needed.
Conduct regular service reviews with clients to review performance metrics, address concerns, and identify opportunities for service enhancements.
Coordinate service delivery activities, including service requests, incident management, change management, and service transitions, ensuring adherence to established processes and procedures.
Lead and mentor a team of service delivery professionals, providing guidance, support, and training to ensure high performance and professional development.
Develop and implement service improvement initiatives, process optimizations, and best practices to enhance service delivery efficiency and effectiveness.
Prepare and present regular reports and updates to senior management and clients, summarizing service delivery performance, achievements, and areas for improvement.
Stay informed about industry trends, emerging technologies, and best practices in service delivery management, incorporating relevant insights into service delivery strategies and processes.
Drive continuous improvement culture within the service delivery organization, fostering innovation, collaboration, and accountability among team members.
Ensure compliance with company policies, procedures, and regulatory requirements related to service delivery operations and client engagements.
Print and mail experience preferred
Bachelor degree required or equivalent experience.

"The salary range for this position is $82000 - $85000/year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”

Education:

Bachelor's (Preferred)

Experience:

Client Services Manager: 3 years (Preferred)
Print Production: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

client experience manager print & mail jobs in san fernando, ca

Client Experience Manager - Print & Mail

Helpdesk Support Specialist

Mac Technical Support Specialist

Store Manager

Office Services Supervisor

Site Manager

Workplace Experience Support Specialist

Multi Site Customer Service Coordinator

Duel Veterinary CSR & Assistant Role

Area Support Representative I

Legal Print Workplace Services Associate

First Impression Workflow Coordinator

Client Service Representative

Parent Educator - EHS

Field Support Representative I, II, III

Parent Educator EHS-(Part-Time)

Field Support Specialist (On Call)

Parent Educator - Part Time

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