Top 83 Chat support Jobs in San Francisco Bay Area, Ca

Sales Associate, Jewelry
Brilliant Earth —San Francisco, CA
- $24 - $26 an hour
- Full-time
- Background check
- ERP systems
- Fair chance
- Commuter assistance
- Paid parental leave
Quick Apply
Live Chat Support Specialist
Paper and Ink Printing —Hayward, CA
- $28 - $31 an hour
- Full-time
- Communication skills
- Entry level
Quick Apply
14d
Patient Support Specialist
PHIL —San Francisco, CA
- $20 - $21 an hour
- Overtime
- Remote
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Support Specialist
Rogo —San Francisco, CA
- $110,000 - $130,000 a year
- Full-time
- 1 year
- Communication skills
- Entry level
Research & Public Services Assistant (6759C) Library, #87420
University of California Berkeley —Berkeley, CA
- $30.55 - $31.97 an hour
- Part-time
- Writing skills
- Research
- Mid-level
14d
Technical Support Engineer
Dell International Services —San Mateo, CA
- From $90,000 a year
- Bachelor's degree
- Computer networking
- Communication skills
Quick Apply
Insurance Service Associate - Remote
CSAA Insurance Services, Inc. —Walnut Creek, CA
- $21.38 - $28.42 an hour
- Full-time
- Remote
- Spanish
- Computer literacy
- Windows
- On-the-job training
- Work from home
7d
Billing Operations Specialist (PST)
Octave —San Francisco, CA
- $23.51 - $27.00 an hour
- Weekends as needed
- Remote
- Mid-level
- US work authorization
- Computer skills
- Paid parental leave
- Health savings account
Quick Apply
1d
Member Service Advisors
SF Fire Credit Union —San Francisco, CA
- $29 - $40 an hour
- Full-time
- Research
- Windows
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
Customer Service Specialist
Creative Learning Center —Alamo, CA
- $27.28 - $34.29 an hour
- Part-time
- Remote
- Bilingual
- Background check
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
8d
Customer Support Engineer (Tier 1 / Tier 2)
STN Inc —San Francisco Bay Area, CA
- Weekends as needed
- Remote
- Mid-level
- Computer networking
- Linux
Quick Apply
Customer Service and Data Entry Specialist
TS World Manufacturers Gloves —Union City, CA
- $75,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid holidays
- Paid time off
Quick Apply
IT Support
ElevenLabs —San Francisco, CA
- Full-time
- Hybrid work
- Mid-level
- Office
- In-person
- Travel reimbursement
Supply Support Specialist
Paraform —San Francisco, CA
- $80,000 - $100,000 a year
- Full-time
- Entry level
Customer Support Manager
Campfire —San Francisco, CA
- $100,000 - $140,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Warm Line Counselor
MENTAL HEALTH ASSOCIATION OF SAN FRANCISCO —San Francisco, CA
- $25 - $27 an hour
- On call
- English
- Organizational skills
- Typing
Quick Apply
Customer Enablement Specialist
Bobyard —San Francisco, CA
- $80,000 - $100,000 a year
- Full-time
- Mid-level
Quick Apply
Customer Support
Flux —San Francisco, CA
- Email
- Mid-level
- Fair chance
- 2 years
Product Support Engineer
Pylon —San Francisco, CA
- $100,000 - $150,000 a year
- Full-time
- Mid-level
- Office
- 1 year
- Commuter assistance
- Health insurance
Sales Support Analyst I, SLED Programs
Hewlett Packard Enterprise —San Francisco, CA
- $27.16 - $49.95 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years

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Sales Associate, Jewelry

Brilliant Earth -
San Francisco, CA

Quick Apply

Job Details

Full-time
$24 - $26 an hour

Benefits

Commuter assistance
Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Gym membership
Life insurance

Qualifications

Video conferences (communication methods)

Full Job Description

Sales Associate, Jewelry (Jewelry Consultant) - San Francisco, CA

Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here!

The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our San Francisco, CA location.

The targeted budget for this position is $24 - $ 26 per hour. This compensation budget range may be adjusted at any time at the discretion of the company.

What you'll do:

Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.
Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
Call customers to confirm showroom appointments and answer any pre-appointment questions.
Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.
Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security.
Open and/or close the showroom and waiting area.
Use our ERP system to manage your tasks and communicate cross-functionally.
Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.

What You Have:

A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door.
A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets.
It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment.
Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise.
Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together!

What We Offer

At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:

Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
Set Schedule. We offer consistent weekly hours, and 2 consecutive days off.
Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!
Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry.
Sales Incentive Programs. Incentive programs to recognize and reward sales performance.
Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!
Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!
401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year.
Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
Disability and Life insurance. 100% employer-paid.
Pre-Tax Commuter Benefits.

How to Apply & What to Expect:

Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.

If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders!

#IND111

More About Us

At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information.

Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records.

Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis.

Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job.

Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at [email protected].

Quick Apply

Refine Your Search

chat support jobs in san francisco bay area, ca

Sales Associate, Jewelry

Live Chat Support Specialist

Patient Support Specialist

Customer Support Specialist

Research & Public Services Assistant (6759C) Library, #87420

Technical Support Engineer

Insurance Service Associate - Remote

Billing Operations Specialist (PST)

Member Service Advisors

Customer Service Specialist

Customer Support Engineer (Tier 1 / Tier 2)

Customer Service and Data Entry Specialist

IT Support

Supply Support Specialist

Customer Support Manager

Warm Line Counselor

Customer Enablement Specialist

Customer Support

Product Support Engineer

Sales Support Analyst I, SLED Programs

I want to receive the latest job alert for chat support in san francisco bay area, ca

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