Top 43 Museum Jobs in San Francisco Bay Area Ca

Visitor Experience (VEX) Manager
Museum of the African Diaspora —San Francisco, CA
- $75,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
1d
Visitor Experience Assistant, Part Time (Minimum of 21 hours), Temporary (5 months)
SFMOMA —San Francisco, CA
- $24.92 - $29.90 an hour
- Temporary
- Bilingual
- High school diploma or GED
- Fair chance
Quick Apply
8d
Volunteer Program Coordinator
Oakland Museum of California —Oakland, CA
- $65,052 a year
- Weekends as needed
- English
- Mid-level
- Travel
Be Here/1942 Exhibition Staff (temporary)
Oakland Museum of California —Oakland, CA
- $31 an hour
- Part-time
- English
- Cleaning
- 1 year
Gallery Asociate, On Call
Creativity Explored —San Francisco, CA
- $23.50 an hour
- Part-time
- Current TB test
- Inventory management
- Ability to lift 50 pounds
- Paid sick time
14d
Creative Experience Development Assistant
Letz Make —San Francisco, CA
- $20 - $22 an hour
- Part-time
- Hybrid work
- Google Workspace
- In-person
- Communication skills
Quick Apply
Associate Registrar, Exhibitions
SFMOMA —San Francisco, CA
- $38.04 - $45.65 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Commuter assistance
- AD&D insurance
Quick Apply
Financial Analyst (5183C), Berkeley Art Museum and Pacific Film Archive #87758
University of California Berkeley —Berkeley, CA
- $93,000 - $98,000 a year
- Full-time
- Mid-level
- Analysis skills
- University
14d
Adjunct Educator, On-Call
SFMOMA —San Francisco, CA
- $34 an hour
- On call
- Background check
- School experience
- Public speaking
Quick Apply
8202 - Security Guard - Fine Arts Museum
City and County of San Francisco —San Francisco, CA
- $37.49 an hour
- Part-time
- CPR Certification
- Customer service
- BLS Certification
- Continuing education credits
- Retirement plan
1d
Archivist
City of Oakland, CA —Oakland, CA
- $91,730.76 - $112,629.84 a year
- Online Application
- Spanish
- Writing skills
- Research
- Wellness program
- Commuter assistance
13d
Preparator I (As Needed)
Asian Art Museum Foundation —San Francisco, CA
- $31.20 an hour
- Part-time
- Background check
- Heavy lifting
- Fair chance
Quick Apply
Curator of Education and Visitor Engagement
Lindsay Wildlife Experience —Walnut Creek, CA
- $65,000 - $70,000 a year
- Overtime
- Office
- 3 years
- Education
- Health insurance
- Dental insurance
Assistant Curator, NAGPRA
COFAM- Corporation Of the Fine Arts Museums —San Francisco, CA
- $78,000 - $83,000 a year
- 8 hour shift
- Hybrid work
- Customer service
- Word processing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Marine Science Education Fellow
Greater Farallones Association —San Francisco, CA
- $27 an hour
- Part-time
- Background check
- Classroom
- Current TB test
- Professional development assistance
Quick Apply
14d
Marine Science Educator
The Marine Mammal Center —Sausalito, CA
- $28.00 - $31.49 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Current TB test
- Disability insurance
- Health insurance
10d
Museum Educator
San Mateo County Historical Association —Redwood City, CA
- $22 - $23 an hour
- Part-time
- Background check
- Public speaking
- Adults
Quick Apply
12d
Museum Scientist Senior (9722C), Government and Community Relations #87822
University of California Berkeley —Berkeley, CA
- $111,622.68 - $116,137.09 a year
- Part-time
- Master's degree
- Project management
- University
14d
Junior Exhibit Designer
Gyroscope —Oakland, CA
- Writing skills
- Research
- Mid-level
Sánchez Adobe Museum Educator
San Mateo County Historical Association —Pacifica, CA
- $22 - $23 an hour
- Part-time
- Background check
- Public speaking
- Adults
Quick Apply
12d

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Visitor Experience (VEX) Manager

Museum of the African Diaspora -
San Francisco, CA

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Retail sales transactions
Financial forecasting
Retail customer service procedures
Computer operation
Preparation of internal financial performance reports
Team member evaluation
Sales reporting
Database systems
Microsoft Outlook
Phone communication
Team leadership
Merchandising
Managing store merchandising operations
Performance feedback (performance evaluation method)
Metrics Reporting
Research
E-commerce
Radio communication systems
Team development
Retail compliance procedures
Key Performance Indicators
Employee attendance management
Managing budgets in a finance role
Cash register operations
Attention to detail
Organizational skills
POS systems
Retail management
Time & attendance systems
monday.com

Full Job Description

Job Summary

The Visitor Experience (VEX) Manager plays a central role in overseeing the Museum’s front-of-house, retail, and visitor-facing operations. This position is responsible for managing daily admissions and store activity, supervising and supporting VEX staff, and ensuring consistent operational, financial, and security standards. Working closely with internal stakeholders, the VEX Manager supports staffing, training, merchandising, financial controls, and systems documentation to deliver a welcoming, organized, and high-quality visitor experience.

The Visitor Experience Department is the Museum’s first point of contact for the public and serves as an ambassador for the institution. Representing the Museum’s public-facing operations, the VEX Manager ensures visitors receive accurate information about exhibitions, programs, and memberships while maintaining a safe, efficient, and mission-aligned environment. This role is responsible for translating institutional direction into strong operational strategy, consistent team performance, and an exceptional on-the-ground experience for every visitor who walks through the door.

Key Responsibilities

Front of House & Visitor Operations (25%)

Oversee daily front-of-house operations, including admissions, retail, and visitor flow
Ensure consistent, high-quality customer service and a positive visitor experience
Ensure proper use of POS systems and adherence to transaction procedures
Maintain organized front-of-house and back-of-house spaces
Address minor maintenance needs and escalate larger issues to Facilities
Serve as core in-house staffing support for programs, events, and peak visitor days

Security & Safety Protocols (15%)

Enforce front door access procedures and security protocols
Ensure radios are charged and panic buttons are operational
Respond to and document security incidents according to Museum protocol, escalating as appropriate
Partner with Facilities on building-wide safety standards and emergency preparedness as they affect front-of-house operations

Staff Management & Professional Development (20%)

Supervise VEX staff during shifts, providing guidance, coaching, and issue resolution
Create and maintain staff schedules to ensure adequate coverage
Monitor attendance, punctuality, and timekeeping
Conduct regular one on ones with VEX staff to support individual development, address concerns, and maintain clear lines of communication across the team
Set and communicate clear expectations, following through on accountability, performance reviews, and corrective action in partnership with HR and leadership
Support onboarding and training for new and returning staff
Encourage professional development and adherence to VEX standards
Apply working knowledge of HR fundamentals, including break compliance, attendance reporting, and behavioral or performance review processes, in partnership with HR and leadership
Serve as a thought partner in the ongoing development of the VEX Ambassadors program, contributing to its growth and long-term direction

Store Operations & Merchandising (20%)

Maintain visual merchandising standards and overall presentation of the retail space
Research merchandising ideas, products, and trends relevant to the Museum’s bookstore and retail offerings
Place and track merchandise and supply orders
Receive, intake, and properly log incoming merchandise
Maintain accurate inventory counts and conduct audits
Update in-store signage and online store offerings in coordination with the Museum’s ecommerce platform
Partner with leadership on the operational strategy and development of the Museum’s bookstore and retail function, contributing expertise in retail execution, merchandising, and team performance

Financial Controls, Systems & Documentation (20%)

Manage day-to-day cash handling, register balancing, and discrepancy resolution
Place and manage cash change orders
Review, organize, and submit invoices
Track inventory valuation and retail-related financial data
Prepare and submit operational and financial reports
Track performance metrics to support decision-making
Report sales and attendance data to support development and marketing efforts
Manage a department-level operating budget, including tracking expenses against allocation and forecasting needs
Follow and enforce all procedures outlined in the VEX Operations Playbook
Maintain organized digital files and documentation
Cash handling records and financial reports are subject to periodic independent review and reconciliation in keeping with the Museum’s internal financial controls

Other Duties as Assigned

This job description is not intended to be all-inclusive. The employee may be expected to perform other related duties to meet the ongoing needs of the organization.

Required Education, Experience, and Skills

Four or more years of professional experience in retail, bookstore operations, or hospitality, with direct responsibility for front-of-house or customer-facing operations
Experience in a museum, cultural institution, or arts nonprofit environment is a plus but is not required; strong retail and people management fundamentals are the priority
Demonstrated experience supervising a team of five or more, including conducting one on ones, facilitating team meetings, and enforcing procedure, attendance, and performance standards
Direct experience with bookstore or retail operations, including ordering, inventory management, merchandising, and point-of-sale systems
Experience managing an operating budget, including tracking and forecasting at the departmental level
Experience reporting sales and attendance data for development and marketing purposes
Working understanding of HR fundamentals, including break compliance, attendance reporting, and behavioral or performance review processes
Experience with e-commerce or online retail platforms, or willingness to learn the Museum’s systems for managing online store offerings
Familiarity with access control, emergency response, or security protocols, or willingness to complete related training
Working understanding of nonprofit operations, with experience in the arts sector a plus
Familiar with Monday.com, Outlook, Excel, and database systems
Strong organizational skills and attention to detail
Effective written and verbal communication skills
Ability to interpret and enforce policies and procedures
Strong computer skills and ability to quickly learn new systems

Preferred Personal Attributes

Previous events experience of any kind
Previous experience with activations (marketing, development, or programming)

Required Personal Attributes

Commitment to the Museum’s mission, vision, and values
Demonstrated cultural competence and ability to work with diverse communities
Strong interpersonal and leadership skills, with the acumen to advocate for the VEX function within the broader institution
Highly organized, reliable, punctual, and detail-oriented
Ability to manage competing priorities in a fast-paced environment

Physical Requirements

Ability to communicate via phone, radio, and email
Ability to stand and walk for extended periods, with occasional bending, kneeling,

crouching, or reaching

Ability to work at a computer for periods of time
Ability to lift and carry up to 15 pounds

Pay: $75,000.00 - $85,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

museum jobs in san francisco bay area ca

Visitor Experience (VEX) Manager

Visitor Experience Assistant, Part Time (Minimum of 21 hours), Temporary (5 months)

Volunteer Program Coordinator

Be Here/1942 Exhibition Staff (temporary)

Gallery Asociate, On Call

Creative Experience Development Assistant

Associate Registrar, Exhibitions

Financial Analyst (5183C), Berkeley Art Museum and Pacific Film Archive #87758

Adjunct Educator, On-Call

8202 - Security Guard - Fine Arts Museum

Archivist

Preparator I (As Needed)

Curator of Education and Visitor Engagement

Assistant Curator, NAGPRA

Marine Science Education Fellow

Marine Science Educator

Museum Educator

Museum Scientist Senior (9722C), Government and Community Relations #87822

Junior Exhibit Designer

Sánchez Adobe Museum Educator

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