Top 22968 Customer experience Jobs in San Jose, Ca

Senior Customer Service Representative
MASS PRECISION INC —San Jose, CA
- $85,000 - $100,000 a year
- Full-time
- Oracle
- Microsoft Outlook
- Mid-level
Customer Relations Representative - State Farm Agent Team Member
Yama Ebrat - State Farm Agent —San Jose, CA
- $55,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Success Manager
Docyt Inc. —Mountain View, CA
- $70,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Finance
Quick Apply
12h
Agent
Pinkerton —San Jose, CA
- $40 - $42 an hour
- Full-time
- Customer service
- Military
- Computer literacy
- Health savings account
- AD&D insurance
Customer Experience Expert - Reception/Call Center
Waterworks Aquatics —San Jose, CA
- $24 - $30 an hour
- Part-time
- High school diploma or GED
- Cash register
- US work authorization
- Paid training
- Dental insurance
Administrative Assistant / Front Desk Coordinator
Kitchen Makers Inc —San Jose, CA
- $4,500 - $6,000 a month
- Full-time
- Office
- Administrative experience
- Construction experience
Quick Apply
14d
Customer Experience Customer Success Specialist (Remote)
Cisco Systems —San Jose, CA
- $151,400 - $255,500 a year
- Full-time
- Hybrid work
- 3 years
- Master's degree
- Bachelor's degree
- Paid parental leave
- Paid holidays
Data Entry and Customer Service Specialist
Alchemy Ventures LLC —San Jose, CA
- $25.49 - $30.69 an hour
- Full-time
- Hybrid work
- Basic math
- ERP systems
- Office
- Relocation assistance
- Health insurance
Quick Apply
Call Center Remote Customer Service Representative
VIMO INC —Mountain View, CA
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Office Administrator I
Granite Construction Company —Santa Clara, CA
- $50,832 - $76,247 a year
- Ability to walk for extended periods
- Writing skills
- Office
- Health savings account
- Paid holidays
Quick Apply
Customer Service Representative I
Santa Clara Family Health Plan —San Jose, CA
- $55,958 - $81,139 a year
- Full-time
- Spanish
- Microsoft Outlook
- High school diploma or GED
Retail Customer Service Associate
FedEx Office —San Jose, CA
- $22.10 - $25.97 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Project management
- Health insurance
- Dental insurance
Customer Care Specialist III
Saia Motor Freight Line LLC —San Jose, CA
- $23.20 - $28.35 an hour
- Part-time
- 18 years or older
- English
- Office
Quick Apply
Front Desk Coordinator
The Joint Chiropractic —San Jose, CA
- $18 - $19 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
- Paid holidays
- Paid time off
Quick Apply
Customer Experience Associate
Flexcar —San Jose, CA
- $27 - $29 an hour
- Overtime
- Clean driving record
- Ability to walk for extended periods
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
8d
Customer Service Manager
Recology —Santa Clara, CA
- $95,360 - $119,200 a year
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Paid holidays
Customer Experience Expert - Reception and Call Center (FT)
Waterworks Aquatics —San Jose, CA
- $24 - $30 an hour
- Weekends as needed
- High school diploma or GED
- Cash register
- US work authorization
- Paid training
- Disability insurance
Customer Experience Manager (Enterprise Accounts) – US
Roambee —Santa Clara, CA
- Remote
- Spanish
- 5 years
- English
Quick Apply
Receptionist
Evommune, Inc. —Palo Alto, CA
- $76,000 - $95,000 a year
- Full-time
- Hybrid work
- Office
- 3 years
- Administrative experience
- Paid parental leave
- Disability insurance
Quick Apply
2d
Customer Success Associate
WeBox —San Jose, CA
- $70,000 - $90,000 a year
- Full-time
- Marketing
- Analysis skills
- Bachelor's degree
- Paid time off
- 401(k) matching
Quick Apply

I want to receive the latest job alert for customer experience in san jose, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience jobs near san jose, ca

Customer Success Manager jobs in Mountain View, CA

Receptionist jobs in Palo Alto, CA

Customer Care Specialist jobs in San Jose, CA

Office Administrator jobs in Santa Clara, CA

Call Center Representative jobs in San Jose, CA

Customer Service Representative jobs in San Jose, CA

Call Center Representative jobs in Mountain View, CA

Customer Experience Associate jobs in San Jose, CA

Front Desk Coordinator jobs in San Jose, CA

Customer Service Manager jobs in Santa Clara, CA

Customer Success Manager jobs in San Jose, CA

Senior Customer Service Representative jobs in San Jose, CA

Customer Success Specialist jobs in San Jose, CA

Customer Success Manager jobs in Orem, UT

Customer Success Manager jobs in Lakewood, CO

Customer Success Manager jobs in Henderson, NV

Customer Success Manager jobs in Overland Park, KS

Assistant Manager jobs in San Jose, CA

Student Success Coach jobs in North Carolina

Healthcare Medical Receptionist No Experience jobs in Brooklyn, NY

Senior Customer Service Representative

MASS PRECISION INC -
San Jose, CA

Apply Now

Job Details

Full-time
$85,000 - $100,000 a year

Qualifications

Customer communication
Manufacturing company experience

Full Job Description

GENERAL JOB DESCRIPTION

The Customer Service Representative serves as the primary point of contact for assigned customer accounts, managing day-to-

day communication related to orders, schedules, and delivery commitments. This role requires a proactive, energetic approach

to coordinating with internal teams, resolving customer needs, and supporting accurate order management and on-time

delivery.

DUTIES & RESPONSIBILITIES

Act as the primary point of contact for assigned customer accounts, independently managing day-to-day

communication related to orders, schedules, and delivery commitments.

Take ownership of processing customer purchase orders, sales orders, and order revisions within the ERP system, ensuring

accuracy and efficiency.

Coordinate with internal teams to support on-time delivery, provide order status updates, and resolve customer inquiries.
Manage customer demand schedules, forecasts, and Just-In-Time (JIT) programs in alignment with production planning.
Monitor order progress and proactively communicate schedule changes, risks, or delays.
Support new product introduction (NPI) programs by coordinating order setup, documentation, and customer

requirements.

Execute engineering change orders (ECOs) and configuration updates to ensure accurate order processing.
Track delivery requirements, manage expedite requests, and resolve potential disruptions before they impact the

customer.

Maintain accurate customer account information, pricing, and order records within the ERP system.
Collaborate with cross-functional teams to resolve order issues, quality concerns, and delivery challenges.
Provide order acknowledgements, shipment notifications, and timely status updates to customers.
Follow up on quotes and support repeat order processing.
Ensure compliance with customer specifications, quality standards, and company procedures.
Build and maintain strong customer relationships through proactive communication, accountability, and a high level of

service.

Contribute energy, initiative, and ideas that support continuous improvement within customer service and order

management processes.

EDUCATION, TRAINING & EXPERIENCE

Associate’s or Bachelor’s degree in Business, Supply Chain, Operations, or a related field preferred; equivalent work

experience will be considered.

2–5 years of experience in customer service, account coordination, order management, or program support within a

manufacturing or contract manufacturing environment.

KNOWLEDGE, SKILLS & ABILITIES

Experience using ERP systems (such as Epicor, SAP, Oracle, or similar) to manage orders, schedules, and customer

accounts.

Working knowledge of manufacturing operations, production scheduling, and order fulfillment processes.
Strong written and verbal communication skills with the ability to effectively interface with customers, program

managers, and internal teams.

Highly organized with strong time-management skills and the ability to manage multiple priorities in a fast-paced

environment.

Strong attention to detail and accuracy when managing customer orders, schedules, and documentation.
Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
Proactive problem-solving skills with the ability to identify issues, communicate risks, and drive timely resolution.
Ability to work both independently and collaboratively within a cross-functional team environment.

Apply Now

Refine Your Search

customer experience jobs in san jose, ca

Senior Customer Service Representative

Customer Relations Representative - State Farm Agent Team Member

Customer Success Manager

Agent

Customer Experience Expert - Reception/Call Center

Administrative Assistant / Front Desk Coordinator

Customer Experience Customer Success Specialist (Remote)

Data Entry and Customer Service Specialist

Call Center Remote Customer Service Representative

Office Administrator I

Customer Service Representative I

Retail Customer Service Associate

Customer Care Specialist III

Front Desk Coordinator

Customer Experience Associate

Customer Service Manager

Customer Experience Expert - Reception and Call Center (FT)

Customer Experience Manager (Enterprise Accounts) – US

Receptionist

Customer Success Associate

I want to receive the latest job alert for customer experience in san jose, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected