Top 207 Hospitality operations Jobs in San Jose Ca

Front Office Manager
Delta Hotel Santa Clara - Silicon Valley —Santa Clara, CA
- $87,000 - $91,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Director of Hotel Operations - Hyatt Place Newark / Silicon Valley - GM Growth Opportunity
Hyatt Place Newark / Silicon Valley —Newark, CA
- $80,000 - $100,000 a year
- Full-time
- Hotel
- Supervising experience
- Front desk
- Relocation assistance
- Employee discount
Quick Apply
3d
Head of Regional Development – Live Events
XL Event Lab —California
- $67,500 a year
- Full-time
- Remote
- Research
- Recruiting
- Contracts
Quick Apply
11d
Food & Beverage Operations Manager
Stonebrae Country Club —Hayward, CA
- $75,000 - $85,000 a year
- Full-time
- Bar
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Recreation and Community Services Program Coordinator – Special Events #26A-35 (20764067)
City of Redwood City —Redwood City, CA
- $8,228.33 - $10,003.22 a month
- Full-time
- Background check
- Current TB test
- Customer service
- Paid time off
- Flexible schedule
Events & Operations Manager, Culinary Program
Tesla —Palo Alto, CA
- $76,000 - $126,000 a year
- Full-time
- ServSafe
- Mid-level
- 3 years
- Commuter assistance
- Health savings account
10d
Assistant General Manager
Bon Appetit —San Jose, CA
- $95,000 - $125,000 a year
- Full-time
- Background check
- Microsoft Excel
- ServSafe
- Commuter assistance
- Paid parental leave
Quick Apply
4d
Host
Yard House —San Jose, CA
- $18.45 - $23.25 an hour
- Restaurant
- Entry level
- Health insurance
- Flexible schedule
General Manager
Treehouse Sunnyvale, L.L.C. —Sunnyvale, CA
- $220,000 - $245,000 a year
- Full-time
- Customer service
- Writing skills
- Hotel
- Health insurance
- Employee assistance program
Food Operations Manager 1
Sodexo —San Jose, CA
- $61,710 - $79,860 a year
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
- Paid holidays
- Health insurance
4d
Café General Manager, Culinary Program
Tesla —Palo Alto, CA
- $76,000 - $156,000 a year
- Full-time
- Travel
- Mentoring
- Experience equivalent to degree accepted
- Commuter assistance
- Health savings account
13d
Lead Hospitality Associate
Opensity Solutions —Redwood City, CA
- $33 an hour
- Overtime
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Supervisor, Food Services - Patient Dining
Stanford Health Care —Palo Alto, CA
- $37.82 - $49.15 an hour
- Online Application
- Acute care
- Hospital
- Writing skills
Operations Support Associate, Program Experiences (Event Coordinator)
1440 Multiversity —Scotts Valley, CA
- $25 - $27 an hour
- Weekends as needed
- Spanish
- English
- High school diploma or GED
- AD&D insurance
- Health insurance
Assistant Food and Beverage Operations Manager
Marriott International, Inc —Santa Clara, CA
- $31.73 - $38.46 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Restaurant General Manager
Millennium Hotels and Resorts —Sunnyvale, CA
- $95,000 - $101,000 a year
- Weekends as needed
- Bar
- Sanitation
- Hotel
- AD&D insurance
- Paid holidays
Quick Apply
General Manager for Student Dining
Stanford University —Stanford, CA
- $76,735 - $100,000 a year
- Full-time
- ServSafe
- Merchandising
- Cooking
- Health insurance
- Tuition reimbursement
Wedding Coordinator & Banquet Operations
Wedgewood Weddings —San Jose, CA
- $28.84 an hour
- Overtime
- Team management
- Experience equivalent to degree accepted
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Artist Hospitality Coordinator - Mountain Winery
AEG Worldwide —Saratoga, CA
- $17.50 - $21.00 an hour
- Hospitality
- Mid-level
- High school diploma or GED
10d
General Manager
Jardin —San Jose, CA
- $100,000 - $110,000 a year
- Full-time
- Bar
- Sales
- 5 years
Quick Apply

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Front Office Manager

Delta Hotel Santa Clara - Silicon Valley -
Santa Clara, CA

Quick Apply

Job Details

Full-time
$87,000 - $91,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Paid sick time

Qualifications

Microsoft Excel
Managing inventory control systems
Managing teams in a customer support role
Team leadership
Coaching
Pricing analysis experience within hospitality industry
Revenue management
Managing hospitality teams
Frontline customer support management
Analysis skills
Property management systems (PMS)
Front desk
Yield management
Leadership
Hospitality management
Hotel management

Full Job Description

Job Summary

The Front Office Manager is responsible for leading the daily operations of the Front Office, ensuring exceptional guest experience while maintaining the highest standards of hospitality, operational excellence, and financial performance. This position oversees Front Desk, Guest Services, Reservations and related operations, ensuring compliance with brand standards, company policies, and service expectations.

This position will report directly to the Hotel Manager and General Manager

Job Duties and Responsibilities

Guest Experience & Daily Operations

Lead daily Front Office and Guest Services operations, including check-in/check-out, room assignments, and guest recovery, to ensure exceptional guest experiences.
Monitor guest satisfaction scores and feedback; identify trends and implement improvements to enhance the guest experience.
Conduct daily pre-shift meetings to communicate operational priorities and ensure alignment across hotel departments.
Oversee Lost & Found procedures to ensure timely and accurate return of guest belongings.

Team Leadership & Development

Provide leadership, coaching, and direction to Front Desk associates, fostering teamwork and accountability.
Recruit, interview, train, and develop Front Office associates on brand standards, service expectations, systems, and procedures.
Deliver ongoing coaching, performance feedback, recognition, and corrective action as needed to maintain service excellence.
Create staffing schedules based on occupancy levels, business demands, and operational needs, ensuring proper coverage.

Revenue & Financial Management

Oversee reservation systems, room inventory, rate management, and daily pricing strategies to maximize occupancy and revenue.
Partner with Revenue Management and hotel leadership to monitor RevPAR performance, occupancy trends, and financial results.
Ensure accurate handling of room inventory, reservations, billing, and front office financial reporting.
Review timekeeping records and approve payroll information to ensure accuracy and associate satisfaction.

Administration & Compliance

Maintain compliance with hotel policies, safety standards, and brand operating procedures.
Identify operational challenges, develop solutions, and implement processes to improve efficiency and guest satisfaction.
Maintain proper controls of Front Office supplies, equipment, keys, and guest service materials.
Communicate effectively with guests, associates, department leaders, and executives to support successful daily operations.
Support hotel initiatives, brand programs, and other operational responsibilities as assigned.

Qualifications

Front Office leadership experience is required. Candidates without hotel Front Office management experience will not be considered.
High school diploma or GED with a minimum of 3 years of experience in guest services management within a hotel or related hospitality environment; OR a two-year degree in Hotel and Restaurant Management, Hospitality Management, Business Administration, or a related field, with a minimum of 4 years of experience in guest services management within a hotel or related professional area.
Minimum of 2 years of experience supervising a team in a hospitality or customer service setting preferred.
Bilingual English/Spanish preferred.
Experience with Lightspeed PMS, MARSHA, GXP, MGS, and MICROS preferred.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Excellent communication skills in person, by phone, in writing, electronically, or by email.
Proven ability to lead, coach, and develop associates while maintaining high levels of guest satisfaction.

Physical Demands

Stand and walk for extended periods throughout the shift.
Occasionally lift, carry, push, or pull items weighing up to 50 pounds.
Bend, reach, stoop, kneel, and use repetitive hand movements.
Work in a fast-paced environment while maintaining professionalism and attention to detail.
Respond quickly to guest and operational needs throughout the property.
Ability to work a flexible schedule, including nights, weekends, and holidays, based on business needs

What We Offer

Comprehensive benefits package, including Medical, Dental, and Vision insurance program.
401(k) participation with a company matching program.
Discounted travel benefits at exclusive rates.
Comprehensive time-off package, including vacation pay, sick pay, and holidays.
Complimentary employee meals.
And much more!

Job Type: Full-time

Pay: $87,000.00 - $91,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Experience:

Inventory Balancing at a Hotel: 2 years (Required)
Hotel Daily Room Inventory Management : 2 years (Required)
Hotel Daily Pricing Process: 2 years (Required)
Lightspeed PMS: 2 years (Required)
Marriott Front Office at a Hotel: 2 years (Required)
Hotel Revenue management: 2 years (Required)

Location:

Santa Clara, CA 95054 (Required)

Ability to Commute:

Santa Clara, CA 95054 (Required)

Ability to Relocate:

Santa Clara, CA 95054: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

hospitality operations jobs in san jose ca

Front Office Manager

Director of Hotel Operations - Hyatt Place Newark / Silicon Valley - GM Growth Opportunity

Head of Regional Development – Live Events

Food & Beverage Operations Manager

Recreation and Community Services Program Coordinator – Special Events #26A-35 (20764067)

Events & Operations Manager, Culinary Program

Assistant General Manager

Host

General Manager

Food Operations Manager 1

Café General Manager, Culinary Program

Lead Hospitality Associate

Supervisor, Food Services - Patient Dining

Operations Support Associate, Program Experiences (Event Coordinator)

Assistant Food and Beverage Operations Manager

Restaurant General Manager

General Manager for Student Dining

Wedding Coordinator & Banquet Operations

Artist Hospitality Coordinator - Mountain Winery

General Manager

I want to receive the latest job alert for hospitality operations in san jose ca

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