Key Code Media is seeking a support technician for the Bay Area. Applicants must have great communication skills and a willingness to learn various software systems from our long list of vendors. An audio-visual engineer helps troubleshoot audio visual equipment, such as projectors, cameras, microphones, and sound system components. In this job, you may also be responsible for assisting in installs.
Job Duties and Responsibilities:
- Excellent teammate
- Ability to work solo and as part of a team depending on project
- Detail oriented
- Proactive problem solver
- Excellent communication internally
- Excellent communication with the client
- Reliable transportation
- Physically able to lift 50lbs.
- Phone Support
- Travel in the bay area and possibly out of state
Education, Certification, License, and Skill Requirements:
- Must possess at least a high school diploma or GED equivalency
- A formal education in electronics or a related field is preferred.
- Must have experience with Commercial audio visual for at least 2 years.
- A strong experience in installing mounts and hardware for Projectors, Displays, Cameras and others.
- Excellent knowledge about cable types, Connectors and terminations.
- At least some knowledge about Crestron 101 and Basics of Crestron.
- CTS, CTS-I or CTS-D is Preferred.
- Some experience working with video conferencing (Zoom, Teams, Polycom or Cisco) systems is strongly preferred.
- Crestron Certifications like DMC-T, DMC-E, NVX,..etc. is a plus.
- Network Certifications (CCNA) is preferred.
- Crestron programing experience is preferred.
- Fiber Termination is a plus and strongly preferred.
A qualified candidate will have experience with these manufacturers and technology platforms listed below, but not limited to :
- Automation Systems : Crestron Digital Media, Extron, Atlona,…
- Smart Interactive touch panels (Cleartouch and Panasonic, …etc)
- Audio DSP: Crestron, Biamp,…
- Wireless Microphones, Speakers: Shure, Sennheiser, QSC, …etc
- Video Conferencing: Zoom, Teams, Crestron Flex, Polycom, Cisco
- Audio Conferencing: Biamp, ClearOne
- Displays by Samsung, LG, NEC, Sharp.
- Projectors by Epson, NEC, Christie Digital, Panasonic,Digital Projection, etc.
- Screens by Da-Lite, Draper
- Planar
Nice to have Requirements:
- Avid/Adobe/Resolve
- Media Storage
- MAC/PC proficiency
- Black Magic
- Ross
- Broadcast systems
- Post Production systems
Physical and Mental Requirements:
- Must have the ability to sit, stand, stoop and bend for extended periods of time
- Must be self-motivated, positive in approach, professional and help create, develop and implement project process improvement(s).
- Must promote the Company culture and mission to all employees, vendors, clients and business partners.
- Must be able to act as the Company liaison for interface with customer representative(s).
- Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s). Communication skills are required.
- Must be able to work at heights, on a ladder and in confined spaces, lift up to 70 pounds and move up to 75 pounds.
- Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.
- Must be able to travel within the branch territory and/or regional territory as needed.
- Problem solving and trouble-shooting skills and creative thinking are required.
- Interact with employees, customers and colleagues effectively on a professional level.
- PC proficient (must already know your way around a computer)
- Good Knowledge with MS Office Suite
Job Type: Full-time
Pay: $68,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Experience:
- Crestron: 1 year (Required)
- Extron: 1 year (Required)
- Microsoft Office: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: Hybrid remote in San Francisco, CA (San Francisco County)
