Top 44 Servicenow system administrator Jobs in San Mateo Ca

Associate Systems Administrator (R5436)
SHIELD AI —San Mateo, CA
- $89,000 - $130,000 a year
- Full-time
- Mid-level
- Windows
- 3 years
Solution Analyst III - ServiceNow
JPMorganChase —San Francisco, CA
- $114,000 - $155,000 a year
- Full-time
- 3 years
- Analysis skills
- Senior level
- Health insurance
- Tuition reimbursement
11d
Business Process Manager - CPQ, CLM & Order-to-Cash Transformation (SaaS Product)
KORE1 Technologies —San Francisco, CA
- $75 - $125 an hour
- Urgently hiring
- Hybrid work
- 7 years
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
12d
End User Support Engineer
The Voleon Group —Berkeley, CA
- $115,000 - $135,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Referral program
ServiceNow FSM Administrator
Global Software Resources —Oakland, CA
- $54 an hour
- Contract
- Mid-level
- 3 years
Quick Apply
Applications Developer II - ServiceNow
Uber —Sunnyvale, CA
- $153,000 - $170,000 a year
- Full-time
- 6 years
- Office
- Mentoring
- 401(k)
ServiceNow Technical Trainer
Cognizant —San Francisco, CA
- $108,000 - $125,000 a year
- Full-time
- Remote
- Computer Science
- 5 years
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan
14d
IT Desktop Support
Axiom Technologies —Milpitas, CA
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Staff ServiceNow Platform Engineer
Zoox —Foster City, CA
- $219,000 - $263,000 a year
- Email
- Hybrid work
- Presentation skills
- Mentoring
- Scripting
- Disability insurance
- Health insurance
Quick Apply
Principal Enterprise Data & AI Information Architect
Xperi —San Jose, CA
- $157,940 - $209,271 a year
- Full-time
- Azure
- 11+ years
- Senior level
- Employee discount
Manager, Enterprise Applications
Zoox —Foster City, CA
- $177,000 - $245,000 a year
- Email
- Hybrid work
- Supervising experience
- JavaScript
- Agile
- Disability insurance
- Health insurance
Quick Apply
Senior Technology Analyst
Judicial Council of California —San Francisco, CA
- $7,941 - $11,912 a month
- Online Application
- Hybrid work
- Computer Science
- 5 years
- System design
- AD&D insurance
- Paid holidays
Sr. ServiceNow Solution Architect
Cognizant —San Francisco, CA
- $130,000 - $150,000 a year
- Full-time
- Remote
- Computer Science
- 5 years
- Continuous improvement
- Paid parental leave
- Employee stock purchase plan
Senior ServiceNow UX/UI Designer
Cognizant —San Francisco, CA
- $130,000 - $150,000 a year
- Full-time
- Remote
- Bachelor's degree
- Mentoring
- US work authorization
- Paid parental leave
- Employee stock purchase plan
14d
Technical Consultant
Cognizant —San Francisco, CA
- $108,000 - $125,000 a year
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Analysis skills
- Paid parental leave
- Employee stock purchase plan
People Operations Program Manager – People Systems & Process Design
Waymo —Mountain View, CA
- $159,000 - $196,000 a year
- Full-time
- System design
- Senior level
- 10 years
LabWare LIMS technical support Engineerf
Westbourne IT Global Services —Foster City, CA
- Full-time
- Hybrid work
- English
- Mid-level
- Windows
Quick Apply
ServiceNow Product Manager
LTM —Santa Clara, CA
- $125,000 - $150,000 a year
- Remote
- Quality control
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Senior Specialist - Package Implementation
LTIMindtree —San Ramon, CA
- $110,000 - $140,000 a year
- Remote
- Writing skills
- 8 years
- JavaScript
- Paid parental leave
- Paid holidays
Quick Apply
Cyber ServiceNow - Senior Consultant
Deloitte —San Francisco, CA
- $105,400 - $207,800 a year
- Full-time
- Remote
- Computer Science
- Up to 50% travel
- Mid-level

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Associate Systems Administrator (R5436)

SHIELD AI -
San Mateo, CA

Apply Now

Job Details

Full-time
$89,000 - $130,000 a year

Qualifications

Cloud identity and access management (IAM)
Customer communication
IT user and group management
Linux support
Incident management software
Hardware maintenance
Equipment troubleshooting
Windows
Internal employee customer service
Desktop (troubleshooting support)
Software asset management
Computer management
Azure AD
macOS administration
macOS
IP networking
Access control management
Technical writing experience within technology
IT department experience
Ticketing system technical support

Full Job Description

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description:

The Associate Systems Administrator provides day-to-day enterprise end-user IT support, systems administration, infrastructure maintenance, and asset lifecycle support. This role is responsible for helping maintain a secure, reliable, and efficient IT environment by delivering white-glove technical support to employees, with particular focus on executive users, executive assistants, board-facing support needs, and visiting leaders. The ideal candidate combines solid technical troubleshooting skills, sound judgment within established processes, and a customer-focused approach, and operates effectively in a fast-paced enterprise environment.

What you'll do:

Deliver excellent customer service while supporting employees across multiple locations.
Provide day-to-day technical support for endpoint and user systems across Windows, macOS, and Linux environments.
Install, configure, maintain, and troubleshoot hardware, software, mobile devices, and peripheral equipment for end users.
Deliver white-glove support for executive users, executive assistants, board-related activities, and visiting leaders with a high level of professionalism, responsiveness, and discretion.
Support conference room, collaboration, and meeting technology for executive meetings, leadership reviews, and other high-visibility events.
Administer user accounts, permissions, and access controls through Active Directory and Azure AD in accordance with established security and compliance requirements.
Support endpoint management and security controls to maintain a secure and compliant computing environment.
Perform local IT asset lifecycle activities, including device provisioning, deployment, inventory tracking, maintenance, refresh coordination, and secure decommissioning.
Maintain accurate asset records and software licensing information using IT service management and asset management tools.
Respond to and resolve service requests and technical incidents in a timely manner, escalating more complex issues through established support paths.
Create and maintain technical documentation, standard operating procedures, and knowledge base content.
Collaborate with infrastructure, network, and security teams to support enterprise IT operations and coordinated issue resolution.
Participate in planned maintenance activities and support occasional after-hours or on-call responsibilities as required.

Required qualifications:

5+ years of experience in systems administration, desktop support, or enterprise IT support roles.
3+ years of experience supporting executives, executive assistants, or other VIP users in a corporate environment.
Experience supporting Windows, macOS, and Linux operating systems in a business environment.
Working knowledge of Active Directory, Azure AD, and identity and access management concepts.
Experience troubleshooting endpoint hardware, software, operating system, and basic collaboration technology issues.
Familiarity with networking fundamentals, including DNS, DHCP, TCP/IP, switching, and wireless networking.
Experience using IT service management and asset management platforms such as Jira Service Management, Snipe-IT, ServiceNow, or similar tools.
Strong troubleshooting, documentation, communication, and customer service skills.
Ability to communicate effectively with both technical and non-technical stakeholders, including senior leaders.
Ability to handle sensitive situations with discretion, urgency, and strong follow-through.
Ability to participate in an on-call rotation and support occasional after-hours maintenance activities.

Preferred qualifications:

6+ years of enterprise IT experience.
Experience providing executive or white-glove technical support in a fast-paced corporate environment.
Experience with Microsoft Endpoint Manager (Intune), JAMF, or other endpoint management platforms.
Basic scripting or automation experience using PowerShell, Bash, or similar tools.
Familiarity with AV, conferencing, collaboration, and room-support technologies used in executive settings.
Familiarity with endpoint security tools and enterprise security best practices.
Experience using AI-powered tools to improve operational efficiency and workflow automation.

$89,000 - $130,000 a year

#LI-KE1

#LB

Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

###

Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

servicenow system administrator jobs in san mateo ca

Associate Systems Administrator (R5436)

Solution Analyst III - ServiceNow

Business Process Manager - CPQ, CLM & Order-to-Cash Transformation (SaaS Product)

End User Support Engineer

ServiceNow FSM Administrator

Applications Developer II - ServiceNow

ServiceNow Technical Trainer

IT Desktop Support

Staff ServiceNow Platform Engineer

Principal Enterprise Data & AI Information Architect

Manager, Enterprise Applications

Senior Technology Analyst

Sr. ServiceNow Solution Architect

Senior ServiceNow UX/UI Designer

Technical Consultant

People Operations Program Manager – People Systems & Process Design

LabWare LIMS technical support Engineerf

ServiceNow Product Manager

Senior Specialist - Package Implementation

Cyber ServiceNow - Senior Consultant

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