Top 119 Help desk support Jobs in Sandy Ut

IT Lead
FireFly Automatix —Salt Lake City, UT
- $97,702.01 - $117,662.63 a year
- Full-time
- Computer Science
- 5 years
- Office
- Health savings account
- Health insurance
Quick Apply
Sr. Help Desk Technician
ID Logistics —West Jordan, UT
- $65,000 - $73,000 a year
- Night shift
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Service Desk Analyst (Part-Time)
ServiceTec —Salt Lake City, UT
- $20 - $22 an hour
- Part-time
- Hybrid work
- Computer Science
- Windows
- Experience equivalent to degree accepted
- Military leave
- Paid time off
Quick Apply
Help Desk Technician I
Holiday Oil —Draper, UT
- $26 - $28 an hour
- Weekends as needed
- Clean driving record
- Computer literacy
- High school diploma or GED
Quick Apply
8h
Service Desk Technician
Pure Infusion —Sandy, UT
- Full-time
- Hybrid work
- Computer Science
- Computer literacy
- Windows
- Dental insurance
- Paid time off
Quick Apply
1d
IT Support Specialist
Orion180 Insurance Services, LLC —Draper, UT
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
Helpdesk Tech
Cricut —South Jordan, UT
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Windows
- Health insurance
- Dental insurance
Quick Apply
13d
IT Support Specialist I (Tier 1)
Reagan Outdoor Advertising —Salt Lake City, UT
- $55,000 - $60,000 a year
- Email
- Computer literacy
- Office
- Windows
- Dental insurance
- 401(k)
Help Desk Technician
WesTech Engineering, LLC —Salt Lake City, UT
- Urgently hiring
- Mid-level
- Office
- Microsoft Office
- Paid parental leave
- Health savings account
Quick Apply
13d
IT Specialist I
Challenger School Foundation —Sandy, UT
- $26 - $30 an hour
- Full-time
- School experience
- Classroom
- Office
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Technical Support Administrator
Chartway Federal Credit Union —South Jordan, UT
- $23 - $30 an hour
- Weekends as needed
- Computer science
- Computer Science
- Research
IT Field Support Technician
LifeStance Health —Murray, UT
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
IT Help Desk Lead
Bohme —Draper, UT
- Full-time
- 5 years
- Mid-level
- Windows
Quick Apply
Help Desk Support Specialist
GlobalMed Logistix, LLC —West Valley City, UT
- $23 - $25 an hour
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
Quick Apply
7d
Customer Service Representative (Remote)
HEALTHPLANONE, LLC —Magna, UT
- Full-time
- Remote
- High school diploma or GED
- SharePoint
- Communication skills
- Health insurance
Quick Apply
1d
IT Help Desk
Ensign Services —Salt Lake City, UT
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
Fidelity TalentSource —Salt Lake City, UT
- Email
- Windows
- Organizational skills
- Experience equivalent to degree accepted
14d
Onsite IT/EMR Technician
Granger Medical —Taylorsville, UT
- From $28 an hour
- Weekends as needed
- HIPAA
- Mid-level
- Windows
- Paid parental leave
- Disability insurance
Quick Apply
Engineering-Draper-Analyst/Associate-Help Desk User Support
Goldman Sachs —Draper, UT
- Research
- Mid-level
- Office
- Disability insurance
- Health insurance
Client Support Desk Analyst
defi AUTO LLC —Salt Lake City, UT
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply

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IT Lead

FireFly Automatix
Salt Lake City, UT

Quick Apply

Job Details

Full-time
$97,702.01 - $117,662.63 a year

Benefits

Stock options
Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

Vendor relationship building
Cloud identity and access management (IAM)
IT asset management
Team leadership
Enterprise software
AWS
Computer hardware
Azure AD
SaaS platforms
Microsoft 365 support
Desktop administration
Cross-functional collaboration
Process management

Full Job Description

IT Lead
FireFly Robotics

FireFly Robotics builds autonomous turf equipment used across golf, sports turf, and large-scale turf operations. Our teams in engineering, manufacturing, field service, operations, and product development move fast and solve real problems. We're hiring an IT Lead to own the company's day-to-day technology operations and serve as the primary point of accountability for our IT infrastructure, systems, and people.

This role goes beyond keeping the lights on. You'll lead help-desk operations, manage our network infrastructure, drive SaaS governance, and partner with engineering, operations, and leadership to align IT investments with where the business is going. You'll also have the opportunity to build process, documentation, and automation in an environment that genuinely values clean, reliable systems.

Location & Schedule
Salt Lake City, UT — on-site, full time.

What You'll Do

Lead the company's day-to-day IT operations, serving as the primary point of accountability for help desk, asset management, software evaluation, and on-premises network infrastructure
Coordinate and prioritize work across IT staff and contractors, establishing processes that scale with company growth
Own on-premises network infrastructure, including VPNs, VLANs, and firewall policies for corporate and OT network segments
Lead the evaluation and selection of third-party SaaS tools, and govern shadow IT controls and acceptable use policies
Own IT asset lifecycle management, including procurement, inventory tracking, provisioning, and decommissioning of hardware and software licenses
Directly handle and oversee internal help desk operations — triaging, resolving, and tracking hardware, software, and connectivity issues for all staff with timely follow-through
Manage identity and access across Office 365, Entra ID, and AWS, including SSO configuration, role assignments, onboarding, offboarding, and periodic access reviews
Manage employee onboarding and offboarding IT processes, including workstation setup, account provisioning, and equipment retrieval
Support and maintain on-premises server and endpoint infrastructure in coordination with engineering and operations teams
Monitor system health, respond to incidents, and drive root cause analysis and remediation
Define and enforce IT policies, standards, and documentation including runbooks, network diagrams, and governance artifacts
Manage relationships with IT vendors and service providers, tracking SLA performance and surfacing contract or renewal recommendations to leadership
Collaborate with leadership and cross-functional teams to align IT investments and roadmap with business needs
Drive standardization and automation of repetitive IT operations through scripting and configuration management

What You Bring

5+ years of professional experience in IT operations or systems administration, with demonstrated ownership of IT functions or technical initiatives
Proven track record owning or leading IT help desk and asset lifecycle operations in a fast-moving company
Solid understanding of TCP/IP networking, DNS, DHCP, VPNs, and firewall management
Experience managing Office 365 tenants, including Exchange, Teams, SharePoint, and Entra ID (formerly Azure AD)
Experience evaluating and governing SaaS tools, including vendor assessments and acceptable use frameworks
Comfortable working cross-functionally with engineering, operations, and executive stakeholders
Ability to manage competing priorities, communicate clearly about tradeoffs, and make sound decisions with imperfect information

What Makes You Stand Out

Bachelor's degree in Computer Science, Information Systems, or a related engineering discipline
Strong working knowledge of Linux administration (Ubuntu and Debian preferred), including service management, user/group management, log analysis, and network configuration
Proficiency in Bash scripting for automation and system maintenance tasks
Familiarity with IT/OT network segmentation and industrial automation environments
Experience with endpoint management and MDM platforms at company scale
Exposure to enterprise monitoring and observability tooling such as Datadog
Experience contributing to or owning IT governance programs, including acceptable use policies, vendor assessments, and access control frameworks
Linux+, Security+, CySA+, or equivalent certification

Compensation & Benefits

This is a full-time, salaried position with compensation negotiable based on experience and qualifications. We offer a competitive benefits package including:

Medical insurance with HSA and traditional PPO options
Dental and vision insurance
401(k)
Stock option program
2 weeks PTO per year
Flexible work hours

Why FireFly

Join a fast-growing company building reliable autonomous equipment trusted by golf and turf customers
Take true ownership of IT operations with real influence over how the company's technology scales
Work in a culture that values clear communication, documentation, and consistent follow-through
Partner directly with engineering, operations, and leadership on technology that matters
Work alongside a team that takes pride in its craft and invests in your growth
Grow your scope and responsibilities as the company continues to expand

FireFly Robotics is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, and we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by applicable law.

Pay: $97,702.01 - $117,662.63 per year

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Vision insurance

Experience:

IT: 5 years (Required)

Location:

Salt Lake City, UT 84104 (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in sandy ut

IT Lead

Sr. Help Desk Technician

Service Desk Analyst (Part-Time)

Help Desk Technician I

Service Desk Technician

IT Support Specialist

Helpdesk Tech

IT Support Specialist I (Tier 1)

Help Desk Technician

IT Specialist I

Technical Support Administrator

IT Field Support Technician

IT Help Desk Lead

Help Desk Support Specialist

Customer Service Representative (Remote)

IT Help Desk

IT Support Technician

Onsite IT/EMR Technician

Engineering-Draper-Analyst/Associate-Help Desk User Support

Client Support Desk Analyst

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