Top 55 It support analyst ii Jobs in Santa Ana, Ca

IT Support Analyst II
CIBD —Orange, CA
- $34 - $38 an hour
- Full-time
- Computer science
- Computer Science
- BLS Certification
- 403(b) matching
- Paid holidays
Quick Apply
3d
ANALYST II
State Teachers' Retirement System —Orange County, CA
- $6,031 - $7,547 a month
- Full-time
- Hybrid work
- Basic math
- Mid-level
- Office
- Paid holidays
- Health insurance
7d
IT Business Systems Analyst II
Stewart Title Guaranty Company —Irvine, CA
- Online Application
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Health insurance
ANALYST II
Department of Transportation —Orange County, CA
- $6,031 - $7,547 a month
- Multiple hires
- Hybrid work
- Mid-level
- Office
- Residential
- Travel reimbursement
1d
Desktop Support Analyst- 2 Positions Available
California State University, Long Beach —Long Beach, CA
- $5,787 - $8,430 a month
- Multiple hires
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
4h
Data Analyst III
CorVel Corporation —Irvine, CA
- $92,673 - $143,587 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Presentation skills
- Health savings account
- Disability insurance
Quick Apply
BEHAVIOR SPECIALIST II
Department of Developmental Services - Headquarters —Orange County, CA
- $8,685 - $9,342 a month
- Full-time
- Hybrid work
- Experience working with individuals with developmental disabilities
- Pass drug screening
- Mid-level
- Dental insurance
- Vision insurance
Clinical Applications Professional 4 HX- Cadence - IS Systems Applications - FT - Days
University of California, Irvine —Irvine, CA
- $113,503.68 - $215,147.52 a year
- Weekends as needed
- Remote
- Background check
- Customer service
- System design
- Health insurance
- Retirement plan
BUSINESS DATA ANALYST 2
VSolvit —Norco, CA
- $88,000 - $120,000 a year
- Urgently hiring
- Azure
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
10d
Senior Systems Analyst – General
UST —Aliso Viejo, CA
- $144,414 - $150,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Paid jury duty
- Health savings account
Quick Apply
Systems Analyst II
Pacific Life Insurance Company —Newport Beach, CA
- $45 - $55 an hour
- Full-time
- Bachelor of Science
- Writing skills
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
1d
Human Resource Services Operations Analyst II-III
Ensign Services —San Juan Capistrano, CA
- $76,838 - $113,818 a year
- Full-time
- Bachelor of Science
- System design
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Analyst II, Parts Accounting
Mobis Parts America, LLC. —Fountain Valley, CA
- $54,363.95 - $80,186.83 a year
- Computer literacy
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
9d
HRIS Analyst II
Rocket Lab Corporation —Long Beach, CA
- $88,000 - $110,000 a year
- Extended hours
- Mid-level
- Office
- High school diploma or GED
Quick Apply
10d
Financial Analyst II
Rocket Lab Corporation —Long Beach, CA
- $75,000 - $95,000 a year
- Mid-level
- Office
- Finance
Quick Apply
WIM Investigator II, AmSec WIM
Amazon.com Services LLC —Irvine, CA
- $74,400 - $130,100 a year
- Full-time
- Mid-level
- Analysis skills
- Psychology
- AD&D insurance
- Health insurance
Technical Analyst II
Bulletproof Solutions Inc —Ladera Ranch, CA
- $70,000 - $75,000 a year
- Full-time
- Azure
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
11d
Desktop Support Analyst- 2 Positions Available
California State University —Long Beach, CA
- Multiple hires
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
5h
DATA SCIENTIST II
VSolvit —Norco, CA
- $115,000 - $130,000 a year
- Full-time
- Azure
- Computer Science
- DevOps
- Health savings account
- Disability insurance
Quick Apply
Financial Analyst II, AD&S
Anduril Industries —Costa Mesa, CA
- $77,000 - $102,000 a year
- Email
- Oracle
- Mid-level
- Finance
Quick Apply

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it support analyst ii jobs near santa ana, ca

IT Support Analyst II

CIBD -
Orange, CA

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Job Details

Full-time
$34 - $38 an hour
3 days ago

Benefits

403(b) matching
Paid holidays
Health insurance
Dental insurance
Paid time off
Dependent health insurance coverage
Vision insurance
403(b)
Life insurance

Qualifications

Desktop computer repair
Laptop (troubleshooting support)
Microsoft Office
Internal employee customer service
Desktop (troubleshooting support)
Computer management
Microsoft Teams
VPN management
Desktop administration
Technical Proficiency

Full Job Description

The Center for Inherited Blood Disorders (CIBD) is a passionate non-profit organization dedicated to delivering high-quality, comprehensive, and family-centered care that significantly enhances the lives of children and adults with blood disorders. By choosing a career with us, you'll be joining a vibrant team committed to advancing public health while also investing in your personal and professional growth. Explore the opportunity to make a real difference in the community while developing your skills in a supportive, mission-driven environment. Your contributions will help shape our future and transform lives!

Job Summary
Under the direct supervision of the IT Mangager, the IT Support Analyst II provides first-level technical support to end users, troubleshooting hardware, software, printers, and network issues. This role requires a solid foundation of technical skills, and the capacity to resolve escalated incidents independently, while delivering excellent customer service. The ideal candidate must demonstrate proficiency in both desktop and server environments.

Department: IT
Schedule: M - F, 8:30 - 5:00
Location: On-site

Essential Duties

Incident Troubleshooting & Resolution (Desktop/Laptop): Diagnose and resolve hardware (PCs, laptops, printers, peripherals) and software issues (Windows OS, Office 365, browsers); Escalate complex issues to third-level engineers or vendor support when necessary while ensuring timely follow-up with end users; Maintain and update knowledge-base articles, run periodic reviews of ticket trends, and recommend process improvements.
Equipment Management: Assist with overseeing the entire lifecycle of IT assets (Computers, printers and scanners), inventory tracking, and monitoring their daily usage and security. It also includes performing routine maintenance to extend equipment life and ensuring secure data disposal when devices are retired (Using Datto RMM).
Network & Connectivity Support: Troubleshoot LAN/WAN connectivity issues, VPN access, and wireless network diagnostics; Coordinate with network engineers to implement configuration changes on switches, routers, and firewalls when required.
Server and Infrastructure Support: Assist with the administration of Windows Server environments (Manage user accounts, group policies, and permissions within Active Directory); Monitor server health and performance; escalate or remediate server-related alerts in a timely manner; Assist with routine tasks such as patch management, server backups, and monitoring of Windows Server 2016/2019/2022 environments.
User Support & Onboarding/Offboarding: Deploy and update desktop software for new users; Create, modify, and disable user accounts in Active Directory, O365, MailProtector, and other directory-integrated applications; Manage permissions, group membership, and security policies in accordance with company standards.
Cyber Security: Manage and deploy Cybersecurity Awareness Training via the Ninjio platform, including the design and execution of monthly training campaigns and phishing simulations; monitor completion rates and analyze results to ensure 100% staff participation and a reinforced security culture across the organization.
Customer Service & Documentation: Provide clear, user-friendly communication to non-technical staff; follow up to ensure issue resolution; Maintain accurate documentation of support procedures, configuration changes, and incident reports.

Requirements

Associate’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
Minimum 2 years of progressive experience in IT Support roles (ITIL principles).
Minimum 2 years of experience in Networking Fundamentals (TCP/IP, DNS, DHCP, VPN).
Minimum 2 years of experience with Windows desktop support (OS 10/11).
Minimum 2 years of experience with Office 365 administration and support (Teams, OneDrive, Office suite, Zoom and Adobe).
Minimum 2 years of experience with Windows Server administration and support (2016-2022).

Required Licenses/Certifications

Basic Life Support (BLS) Certificate (or ability to obtain within six months of hire).
HIPAA Training (or ability to complete within one month of hire).

Additional Required Qualifications

Always maintain a high degree of professionalism and superior customer service at all staff levels, especially difficult technical situations
Customer-focused mindset with a proactive, solution-oriented approach
Ensure a supportive environment and maintain composure during high-pressure technical outages or urgent deadlines.

Preferred Experience

Certification in ITIL Foundation, CompTIA A+
Intermediate in Printer & Peripheral Troubleshooting
Novice in Best Cybersecurity Practices (antivirus, MFA, secure configuration, Ninjio)

Benefits

100% employee coverage and 50% dependent coverage of medical and vision; 99% employee coverage of dental
Life insurance
Paid Time Off
10 observed paid holidays
403b retirement plan with 4% match

About the Organization
The Center for Comprehensive Care & Diagnosis of Inherited Blood Disorders (CIBD), a 501(c)3 non-profit organization, is committed to providing comprehensive care for patients and their families with rare, chronic inherited blood disorders. CIBD is a part of a nationwide network of over 140 Hemophilia Treatment Centers that use multidisciplinary teams of blood disorder specialists to provide expert comprehensive diagnosis, medical care, outreach, education, outcomes monitoring, surveillance, and prevention services to people with Hemophilia, Sickle-Cell Anemia, Thalassemia, Von Willebrand Disease, Mast Cell Activation Syndrome (MCAS) and other related benign hematology conditions. CIBD is the regional grantee for the Western States Region for Hemophilia, the Pacific Sickle Cell Regional Collaborative (PSCRC) and Networking California for Sickle Cell Care (NCSCC) providing regional leadership, fiscal and administrative oversight, grants management, capacity building, clinical education, technical assistance, evaluation, and outreach to public and private health agencies at the local, state, and federal levels.

The Center for Inherited Blood Disorders is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the company's non-discrimination policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

www.cibd-ca.org

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Refine Your Search

it support analyst ii jobs in santa ana, ca

IT Support Analyst II

ANALYST II

IT Business Systems Analyst II

ANALYST II

Desktop Support Analyst- 2 Positions Available

Data Analyst III

BEHAVIOR SPECIALIST II

Clinical Applications Professional 4 HX- Cadence - IS Systems Applications - FT - Days

BUSINESS DATA ANALYST 2

Senior Systems Analyst – General

Systems Analyst II

Human Resource Services Operations Analyst II-III

Analyst II, Parts Accounting

HRIS Analyst II

Financial Analyst II

WIM Investigator II, AmSec WIM

Technical Analyst II

Desktop Support Analyst- 2 Positions Available

DATA SCIENTIST II

Financial Analyst II, AD&S

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