San Jose CA | Seasonal | Sept - Nov
Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment—and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception. When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.
Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.
Job Summary
As a Seasonal Actor at our attractions and special events, you will play a pivotal role in delivering electrifying, immersive, and memorable experiences for every guest. You will fully embody your assigned character, performing with energy and authenticity to evoke genuine thrills, excitement, and engagement. Working collaboratively with fellow cast and crew, you will help maintain a consistently immersive environment, ensuring every visitor leaves with unforgettable memories.
Performance and Character Immersion
Inhabit your assigned character fully, maintaining a consistent and authentic persona whenever visible to guests.
Use strong improvisational skills to engage spontaneously and convincingly with guests.
Adjust your performance in real time based on guest reactions and supervisor feedback.
Guest Experience and Interaction
Deliver well-timed scares or character interactions to guide guest flow and maintain pacing.
Incorporate creative ad‑libbing and unscripted moments to create personalized guest experiences.
Use voice, physicality, and stage presence to support the story and heighten excitement.
Attraction- or Event-Specific Performance
Tailor performance style to the specific theme, storyline, and atmosphere of your assigned area or maze.
Integrate props, set pieces, and environmental effects into your performance safely and effectively.
Teamwork and Adaptability
Take direction from supervisors and adapt to role changes based on event needs and guest volume.
Communicate and collaborate with fellow actors, operations, and technical staff to support smooth, high-quality show operations.
Remain alert to safety concerns, guest issues, or policy violations and report them promptly.
Follow all safety procedures, costume and makeup guidelines, and operational protocols to protect yourself, your team, and our guests.
Must be 18 years of age or older at the time of hire.
Must be legally authorized to work in the United States; employment eligibility will be verified through E-Verify.
Must be available to work evenings, weekends, and holidays as required by event schedules.
Comfortable working in dark, loud, and themed environments with strobe effects, fog, and close guest interaction.
Positive attitude, strong communication skills, and a team-first mindset
Ability to stay calm and focused in fast-paced, high-volume situations
Hourly Rate: $21.00 hr
Employment Type: Seasonal/Temporary
Expected Season Duration: Late September – Early November 2026
Work Schedule: Evenings, weekends, and holidays required during operational season
This is a seasonal/temporary position with an anticipated end date. Employment beyond the stated season is not guaranteed.
Pursuant to California SB 1162, the hourly pay rate for this position is listed above. Thirteenth Floor Entertainment Group will not request or consider salary history in making compensation decisions.
Thirteenth Floor Entertainment Group participates in E-Verify. As required by federal law, we will verify the identity and employment eligibility of all hired individuals.
Thirteenth Floor Entertainment Group is an equal opportunity employer and complies with all applicable federal, state, and local employment laws, including the California Fair Employment and Housing Act (FEHA). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, medical condition, genetic information, marital status, military or veteran status, age, or any other characteristic protected by law.
Thirteenth Floor Entertainment Group will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act (AB 1008). You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made.
Applicants with disabilities may request reasonable accommodations at any point in the hiring process by contacting [email protected]
Pursuant to the California Consumer Privacy Act (CCPA), applicants are entitled to know what personal information is collected during the hiring process and how it is used. To review our Applicant Privacy Notice, visit [link] or contact HR at the email above.
Applicant Privacy Notice – California Residents
In connection with your application for employment, Thirteenth Floor Entertainment Group ("TFEG") collects personal information about applicants as permitted and required by law. The categories of personal information we may collect include: identifiers (such as name, address, email, and phone number); professional and employment-related information (such as work history, references, and qualifications); education information; and background check information where applicable and permitted. This information is collected for the purpose of evaluating your candidacy, processing your application, and fulfilling our legal obligations as an employer. We do not sell applicants' personal information. Personal information collected during the hiring process is retained in accordance with applicable law and our internal data retention policies. If you have questions about how your personal information is collected or used, please contact Human Resources at
[email protected].
