Description:
Position Details
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Employment Type: Full-Time
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Hiring Range: $20–$24 per hour, depending on experience
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Schedule: Monday–Friday
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Hours: Full-time (40 hours/week)
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Location: San Luis Obispo, CA*; On-site (No remote or hybrid option)
- This position is cross posted in both our CA and GA locations; there is one position available.
About Us
We're more than an e-commerce retailer - we're a destination for athletes, adventurers, and sports enthusiasts. Sports Warehouse offers a carefully curated selection of gear and equipment across tennis, pickleball, padel, running, bass fishing, equestrian sports, ice and roller hockey, inline skating, roller derby, and skateboarding. Our goal is simple: help every customer find the right products with expert guidance, exceptional service, and a shopping experience that keeps them coming back.
At Sports Warehouse, we're always looking for motivated, dependable people who are passionate about delivering exceptional experiences for our customers and for one another. Whether your strengths are in customer service, warehouse operations, technology, marketing, merchandising, or another area of the business, you'll be part of a collaborative team that values integrity, innovation, and continuous improvement.
We believe great people make great teams. If you're eager to make an impact and help connect athletes and outdoor enthusiasts with the products they love, we'd love to hear from you.
The Sports Warehouse Family of Brands
Tennis Warehouse
Pickleball Warehouse
Padel Warehouse
Running Warehouse
Tackle Warehouse
Ice Warehouse
Inline Warehouse
Derby Warehouse
Riding Warehouse
Skate Warehouse
TYPTI Warehouse
Benefits & Perks
Health & Wellness
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Medical, dental, and vision insurance*
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Life insurance*
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Short-term disability coverage*
Time Off
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Paid vacation*
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Paid sick time
Financial Benefits
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401(k) retirement plan
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Profit-sharing program
Workplace Perks
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Employee discounts across all Sports Warehouse brands
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Complimentary access to our on-site fitness facility
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Career growth and development opportunities
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Employee appreciation events and team celebrations
- Available to eligible full-time employees.
Inline Warehouse is seeking a versatile Web Content Editor to create engaging product descriptions, web content, and social media campaigns with a strong focus on Derby (roller skating) and inline fitness and street skating products. Hockey knowledge is also a plus.This role develops trend-driven content across all digital channels, manages posting calendars, partners with creative teams, and appears in photo and video features and how-to content - especially for gear and products in these key categories. You’ll research and write clear, accurate product information, support website merchandising, maintain a consistent brand voice, and apply SEO best practices. Looking for a creative storyteller with strong communication, organizational, on-camera skills and a passion for skating.
Duties and Responsibilities
Social Media Content
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Coordinate social media campaigns and manage posting schedules across all platforms.
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Develop unique, creative content that identifies and leverages emerging trends to attract, engage, and grow target audiences.
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Write scripts and appear in video content, including instructional how-to videos and product features.
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Maintain social media project timelines and content calendars using Asana.
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Collaborate closely with photo and video production teams to ensure cohesive brand messaging.
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Engage with vendors and affiliates to maximize reach, engagement, and cross-promotional opportunities.
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Build and maintain relationships with influencers, coordinating contests, giveaways, and other promotional initiatives.
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Respond to customer inquiries across social channels in alignment with company policies, procedures, core values, and brand voice.
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Promptly notify supervisors of any website or service issues requiring immediate attention.
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Demonstrate strong customer service skills in all digital interactions.
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Actively engage on social media accounts through posting, liking, and commenting to grow community presence.
Web Content
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Write original product descriptions that clearly and accurately communicate key features and benefits, align with brand voice and content guidelines, and reflect customer needs and expectations.
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Accurately obtain, research, and document technical product details, including measurements and specifications, ensuring consistency and clarity.
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Assist in creating and editing engaging website articles and written content that support the web content strategy, increase traffic, and enhance brand visibility.
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Support website merchandising by organizing products within category and portal page structures, maintaining accurate listings, updating images, and ensuring an optimal online presentation.
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Maintain ongoing product information, including categories, images, and display details, ensuring alignment with brand standards and user experience best practices.
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Participate in video production tasks for the website, including planning, scripting, and on-camera involvement, as assigned.
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Coordinate and source images and graphics for use across the website and digital platforms, collaborating with relevant departments to ensure cohesive visual presentation.
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Edit written content and contribute constructive feedback during the creation of images, graphics, and videos to maintain content quality and alignment with brand standards.
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Participate in and adhere to workflow processes using platforms such as Asana and Microsoft Teams to manage tasks and meet project deadlines.
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Support the development and maintenance of online tools and customer-facing resources to improve usability and engagement.
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Consistently uphold content standards by ensuring all materials:
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Address the key information customers seek
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Incorporate SEO best practices for visibility
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Are engaging, clear, polished, and error-free
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Reflect the appropriate brand voice and tone
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Use formatting that enhances readability and user experience
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Meet all project deadlines and workflow timelines
General
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Oversee the publishing and presentation of customer reviews to support a positive user experience.
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Coordinate or facilitate the distribution of prizes for drawings and giveaways.
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Coordinate or facilitate the receiving and shipping of product samples for uses such as description writing, website or social imagery, and product testing.
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Test various products, evaluating user experience and providing detailed feedback through the company website and video reviews.
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Assess the target customer for each product, determine its alignment with the intended audience, and identify the most suitable audience if there is a mismatch.
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Assist with creating product files in POS software.
Product Knowledge
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Develop and maintain a comprehensive understanding of products and brands to effectively communicate their functions, features, and benefits through written content and video presentations.
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Participate in vendor sell-in meetings and training sessions as needed to stay informed about new product launches and updates.
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Lead new product or product category training, as assigned.
Product Testing
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Evaluate the user experience for various products and provide detailed feedback through the company website or via video reviews.
Requirements:
- Demonstrated ability to write clear, concise, and engaging content tailored to different audiences and platforms.
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Strong grammar, proofreading, and editing skills with a keen eye for detail and consistency in tone and style.
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Proficient in Microsoft Office Suite.
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Demonstrate ability to learn new software applications.
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Communicate clearly and professionally during conversations.
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Demonstrate active listening skills.
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Approach problem-solving with creativity and innovation.
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Exhibit a professional demeanor in all interactions.
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Interpret and execute written and verbal instructions accurately.
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Follow directions well and gain clarification as needed.
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Adapt to new circumstances and execute multiple tasks and deadlines.
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Excellent organizational skills.
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Maintain focus and attention to detail effectively.
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Work independently and remain motivated.
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Recognize when to seek assistance and collaborate effectively.
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Foster a positive attitude and strong work ethic, contributing actively within a team.
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Maintain a standard of conduct that will maintain an orderly and productive workplace.
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Uphold standards of safety and cleanliness in the work environment.
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Practice good judgement in actions and decision making.
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Abide by all Sports Warehouse policies and procedures.
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Demonstrate a sense of pride in your work and represent Sports Warehouse in a favorable manner.
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Other duties deemed necessary to support daily operations of Sports Warehouse.
Supervisory Responsibility:
This position has no direct supervisory responsibility.
Work Environment:
This position operates in a fast-paced professional office environment. This role routinely uses standard office equipment, such as computers, tablets and telephones. This is an inclusive and team-oriented environment, where communication and collaboration are key. The environment is designed to promote both focused work and creative brainstorming. This position may require on-camera assignments which involve recording the employee with photography/videography equipment. The role may require travel via vehicle to off-site shooting locations. The employee may need to test a variety of products such as, but not limited to, shoes and clothing.
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.
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Primarily sit for extended periods in addition to occasional moving throughout the building to perform essential job duties, including standing and walking.
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Regularly use hands, wrists, fingers, and arms to operate computers, tablets, phones and other technology or equipment necessary to complete assigned duties accurately and efficiently.
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Communicate effectively to exchange information, coordinate workflow, and support operational and safety needs.
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The ability to observe details at close range (within a few feet of the observer).
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Regularly lift and/or move objects that weigh less than ten pounds, occasionally lift and/or move items up to 25 pounds, with heavier lifting infrequent and assisted when appropriate.
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Occasionally required to stoop, bend, twist, reach, kneel, crouch or climb.
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Work in an office environment that may include moderate noise levels and proximity to others.
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Ability to work a scheduled shift and maintain regular attendance in accordance with company policies.
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Ability to adapt to changing job duties and business needs.
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Ability to test sporting equipment which may include active body movement such as running forward and backward and moving side to side, the swinging of arms, jumping, bending, twisting, reaching and standing for prolonged periods. Sustained time spent on uneven surfaces, interactions with animals, and the use of various equipment, including sharp items such as skate blades.
