Top 9 Membership coordinator Jobs in Santa Monica, Ca

Membership Coordinator
Santa Monica Family YMCA —Santa Monica, CA
- $21 - $24 an hour
- Weekends as needed
- Management
- Sales
- Ability to walk for extended periods
- Paid holidays
Quick Apply
5d
Membership Coordinator, Film+TV/Visual Media
ASCAP —Los Angeles, CA
- $50,000 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Commuter assistance
- AD&D insurance
Quick Apply
Seasonal Membership & Family Services Coordinator - Venice Club
Boys & Girls Clubs of Metro Los Angeles —Venice, CA
- $21 - $22 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
MEMBERSHIP EVENTS COORDINATOR
Ebell of Los Angeles —Los Angeles, CA
- $24 - $26 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
11d
Membership & Promotions Revenue Coordinator (TUC-KCSN)
California State University —Northridge, CA
- Online Application
- Microsoft Excel
- Writing skills
- Office
- AD&D insurance
- Health insurance
Membership Coordinator
YOUNG MENS CHRISTIAN ASSOCIATION OF METROPOLITAN LOS ANGELES —North Hollywood, CA
- $20 - $21 an hour
- Weekends as needed
- 18 years or older
- CPR Certification
- Computer literacy
Quick Apply
Supported Living Services (SLS) Direct Support Professional
Creating Better Lives, LLC —El Segundo, CA
- $18 - $21 an hour
- Part-time
- Background check
- 18 years or older
- Spanish
- Mileage reimbursement
- Dental insurance
Quick Apply
10d

More jobs to discover

Find similar jobs that you might be interested in.

Membership Coordinator, Film+TV/Visual Media
ASCAP —Los Angeles, CA
Interface with ASCAP members (composers, songwriters and publishers) and their teams (managers, attorneys, agents, PR firms, etc.).
$50,000 a year
Quick Apply
Creative Director, Design - Apple TV Sports Marketing
Apple —Culver City, CA
Ability to develop creative solutions when required to pivot. The role of Creative Director will focus on the development of Apple TV originals and sports…
$177,000 - $266,000 a year
7d

I want to receive the latest job alert for membership coordinator in santa monica, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

membership coordinator jobs near santa monica, ca

Membership Coordinator jobs in Los Angeles, CA

Membership Coordinator jobs in San Diego, CA

Hr Coordinator jobs in Las Vegas, NV

Membership Coordinator jobs in Orlando, FL

Membership jobs in Remote

Event Coordinator jobs in Columbus, OH

Membership Coordinator jobs in Fairfax, VA

Billing Coordinator jobs in New York, NY

Membership Coordinator jobs in Boston, MA

Membership Coordinator jobs in Riverside, CA

Tbi Service Coordinator jobs in New York State

Membership Coordinator jobs in San Mateo, CA

Clinical Research Coordinator jobs in St. Louis, MO

Membership Coordinator jobs in Minneapolis, MN

Marketing Coordinator jobs in Cincinnati, OH

Membership Coordinator jobs in Massachusetts

Membership Coordinator jobs in Philadelphia, PA

Part Time Clinical Research Coordinator jobs in Boston, MA

Membership Coordinator jobs in Madison Heights, MI

Customer Service Coordinator jobs in Remote

Membership Coordinator

Santa Monica Family YMCA -
Santa Monica, CA

Quick Apply

Job Details

Full-time
$21 - $24 an hour
5 days ago

Benefits

Paid holidays

Qualifications

Customer communication
Emergency procedures
High school diploma or GED

Full Job Description

SCHEDULE

Monday-Friday: 11:30-8pm, occasional weekends

POSITION SUMMARY

Under the supervision of the Membership Director, the Membership Coordinator is responsible for executing day-to-day tactics and communication in support of member services operations. The Coordinator operates in accordance with the policies, procedures, and standards established by the Santa Monica Family YMCA, ensuring proper communication of YMCA cause-driven messages.

ESSENTIAL FUNCTIONS

Model the YMCA character values of caring, honesty, respect and responsibility in all aspects of position responsibilities, particularly through actions and conversation with members
Educate members that the YMCA is a non-profit, charitable organization
Promote membership and programs and serve as an advocate for the YMCA.
Assist the Director with ensuring that membership goals are met every month by ensuring Member Service Representatives are following the Cause Driven Sales model, Service recovery and cancellation recovery processes.
Maintain working knowledge of association programs in order to communicate and share information to staff, members and participants
Assist with interviewing, hiring, onboarding and training of all member services staff
Implement training and onboarding procedures for staff as it relates to customer service, membership and program registrations, and front desk operations.
Supervise all front desk systems and operations ensuring they are efficient and follow Association standards
Serve as Manager on Duty in the absence of Director level or other Leadership staff
Monitors members' behavior and facilities use; ensuring compliance with Santa Monica Family YMCA Code of Conduct
Ensure proper department communication processes so members, participants, and staff are provided with accurate facility program and membership information
Manage the monthly collection of membership balances as a result of draft returns and ensure the process is followed by member service representatives. Maintain a 70%+ collection rate every month.
Serve as initial point of contact for membership administration, exceptions, special requests, or issues
Address and resolve member and participant concerns in a professional and timely manner.
Gather and review member feedback and disperse with respective departments
Manage inventory of resale items, including purchasing, storing, countingtracking
Oversee the rental locker program, including managing active rentals, monitoring payments, clearing and cancelling delinquent lockers, and maintaining accurate locker availability.
Process membership adjustments including upgrades, downgrades, membership holds, cancellations received both in person and online
Assist Financial Assistance Specialist with reviewing and approving Scholarship Applications as necessary.
Process program enrollment transfers and overrides when necessary
Observe program activities, enforce safety standards, and apply the appropriate policies and procedures
Be in ratio at the front desk in the absence of a Member Service Representative and/or during busy operating hours or as needed.
Other duties as assigned

QUALIFICATIONS

High school diploma or GED required; Associate degree (AA) or higher preferred.
2+ years' of experience in membership or customer service field
2+ years of supervision experience preferred
Self-starter, detail-oriented, with good organizational skills
Able to communicate clearly and positively, verbally and in writing
Must be flexible with work schedule
Requires excellent customer service skills with a friendly and positive attitude
Demonstrated ability to meet goals, objectives and deadlines
Passionate commitment to the YMCA mission and communities we serve
CPR/AED, and First Aid Certification, must include Adult and Child/Infant, obtained within 30 days of hire and must be from one of the following certifying organizations:
- American Red Cross
- American Heart Association
- American SafetyHealth Institute

WORK ENVIRONMENTPHYSICAL DEMANDS

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Ability to walk, stand, and sit for long periods
Ability to bend, kneel, walk stairs, or reach at times
Ability to lift 30+ pounds
Visual and auditory ability and willingness to respond to critical incidents and the physical ability to act swiftly in an emergency and follow the branch emergency plan
Strong interpersonal, verbal and written communication skills with the ability to relate effectively to diverse groups of people from all social and economic segments of the community
Ability to work as part of a team. Develops harmonious relationships with staff, members, guests and volunteers
Ability to effectively manage multiple tasks simultaneously with attention to detail

Quick Apply

Refine Your Search

membership coordinator jobs in santa monica, ca

Membership Coordinator

Membership Coordinator, Film+TV/Visual Media

Seasonal Membership & Family Services Coordinator - Venice Club

MEMBERSHIP EVENTS COORDINATOR

Membership & Promotions Revenue Coordinator (TUC-KCSN)

Membership Coordinator

Supported Living Services (SLS) Direct Support Professional

More jobs to discover

I want to receive the latest job alert for membership coordinator in santa monica, ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected