Top 4 Operations & hr manager Jobs in Santa Rosa, Ca

Director of People & Culture
AccorHotel —Sonoma, CA
- $150,000 - $185,000 a year
- Full-time
- Residential
- Senior level
- Leadership
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3d
Assistant Director, People & Culture
FAIRMONT —Sonoma, CA
- $100,000 - $123,000 a year
- Full-time
- US work authorization
- Senior level
- Leadership
- Health insurance
- 401(k)
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Operations & HR Manager
Vital Energy —Sebastopol, CA
- $70,000 - $80,000 a year
- Full-time
- Google Workspace
- 5 years
- Office
- Employee discount
- Professional development assistance
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EEO Manager
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Director of People & Culture

AccorHotel -
Sonoma, CA

Quick Apply

Job Details

Full-time
$150,000 - $185,000 a year
3 days ago

Qualifications

Senior level
Leadership
Communication skills

Full Job Description

Company Description

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Job Description

Reporting to the General Manager, the Director of People & Culture is a strategic and operational leader responsible for shaping a high-performing, compliant, and engaging workplace culture. This role partners closely with the Executive Committee to drive business results through people strategies, while embedding service excellence into all People & Culture practices.

Key Responsibilities:

Lead and oversee the day-to-day operations of the People & Culture function, aligning people strategies with business objectives and service culture priorities
Serve as a strategic advisor to the General Manager and Executive Committee, providing guidance on organizational effectiveness, workforce planning, and leadership development
Champion a culture of engagement by fostering an environment of trust, open communication, accountability, recognition, and inclusion
Drive colleague engagement initiatives, including survey action planning, listening strategies, and targeted interventions that improve retention, morale, and performance
Act as a steward of the organization’s service culture by embedding service standards, emotional intelligence, and guest-centric behaviors into hiring, onboarding, training, performance management, and recognition programs
Coach and develop leaders at all levels to strengthen leadership capability, accountability, and consistency in delivering both colleague and guest experiences
Partner with department leaders to translate colleague feedback, operational insights, and business metrics into actionable people strategies and measurable outcomes
Oversee all aspects of talent management including recruitment, succession planning, performance management, and leadership development, ensuring alignment with brand standards and service expectations
Lead labor relations strategy, including union engagement, grievance management, mediations, arbitrations, and collective bargaining, ensuring balanced outcomes and operational continuity
Ensure full compliance with federal, state, and local employment laws, collective bargaining agreements, and company policies; proactively mitigate risk through audits, training, and process improvements
Direct and oversee workplace investigations, disciplinary actions, and terminations with a focus on fairness, consistency, and risk management
Manage compensation, benefits, leave programs, and wellness initiatives to support a competitive and compliant colleague value proposition
Oversee occupational health & safety programs, ensuring a safe and compliant work environment for all colleagues
Utilize HRIS and people analytics to monitor trends, identify risks, and inform strategic decision-making across engagement, turnover, productivity, and service metrics
Lead the development and management of the annual People & Culture budget, including forecasting, cost control, and resource allocation
Continuously challenge the status quo by identifying opportunities to improve processes, elevate the colleague experience, and strengthen service delivery
Support and lead colleague events and recognition programs that reinforce culture, celebrate success, and build community
Model and promote professional, inclusive, and engaging behaviors aligned with company values
Other duties as assigned

Qualifications

Minimum 5+ years of progressive Human Resources leadership experience, preferably within hospitality unionized environment
Strong knowledge of labor relations and collective bargaining agreements required
Demonstrated business acumen, with the ability to understand operational and financial priorities and translate them into practical People & Culture strategies that support business performance
Proven ability to hold leaders accountable for people practices, colleague engagement, performance, compliance, and service culture, while providing the coaching and support necessary for leaders to succeed
Demonstrated ability to influence senior leaders, challenge constructively, and drive organizational change through people strategies
Strong understanding of employment law, compliance, risk management, and best practices
Demonstrated experience in colleague engagement, culture transformation, leadership development, and performance management
Ability to connect colleague experience, leadership effectiveness, and service culture to guest experience and business results
Experience leveraging HR metrics, engagement data, and business analytics to identify trends, measure progress, and inform decision-making
University/college degree in Human Resources, Business, or related field; HR certification is an asset
Strong commercial mindset with the ability to balance colleague needs, operational requirements, compliance obligations, and financial considerations
Excellent interpersonal, communication, coaching, and presentation skills, with the ability to engage and influence all levels of the organization from line colleagues to Executive Committee members
Highly organized, self-directed, and accountable, with the ability to prioritize competing demands and consistently deliver results
Proficient in HR systems and Microsoft Office applications

Additional Information

Salary Range: $150,000 to $185,000 Annual

Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.

Fairmont is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

All your information will be kept confidential according to EEO guidelines.

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operations & hr manager jobs in santa rosa, ca

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