Top 2 Tech assistant Jobs in Santa Rosa, Ca

Resident Tech Assistant
Front Porch —Santa Rosa, CA
- $25.83 - $26.00 an hour
- Full-time
- Pass drug screening
- Windows
- Trade school
- Health savings account
- Health insurance

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Resident Tech Assistant

Front Porch -
Santa Rosa, CA

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Job Details

Full-time
$25.83 - $26.00 an hour

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Employee discount
403(b)

Qualifications

Computer operation
iOS
Windows
Computer skills
Mobile devices

Full Job Description

Spring Lake Village

Pay Range: $25.83 - $26.00

Full Time with Benefits!

Schedule: Tuesday - Saturday, 9:00 AM - 5:00 PM

Summary:

The Resident Technology Assistant is responsible for supporting and maintaining in-house technology equipment and IT assets at the community level, and for assisting residents with a range of personal technologies, including computers, laptops, tablets, smartphones, printers, smart speakers, and smart home devices.

Essential Functions:

Assist and/or train residents to use technology applications and programs, including, but not limited to, computers, laptops, tablets, smartphones, printers, TVs, remotes, cable boxes, streaming services, smart home devices, etc.
Explain technology easily in one-on-one, small, and large group situations.
Support the Resident Technology Committee as needed, including FP innovation projects and coordinating and/or delivering resident technology training and education programs as requested.
Provide education and awareness to residents on protecting themselves from cybersecurity or telephone scams.
Make recommendations regarding needed updates or improvements to achieve resident satisfaction.
Assist the Environmental Services department with general maintenance duties, such as replacing batteries, lightbulbs, and ink cartridges, and other light repair work.
Record type, frequency, and other tech problems and generate reports to identify areas of resident or staff training.
Assist other departments in setting up meetings, troubleshooting audio and visual connectivity, and other tech issues.
Collaborate with Life Enrichment and Human Resources on media projects and employee relations events.
Perform all other related duties as assigned.

Education with Equivalent Qualifications:
Essential:

Vocational/Tech/Trade School in computer operations or 1 year of related work experience

Experience with Equivalent Qualifications:
Essential:

1 Year understanding and knowledge about Windows, Apple OS, Apple IOS, Android

NonEssential:

1 Year working in IT in an assisted living setting

Front Porch offers competitive benefits for eligible Full Time employees. Benefits include:

Competitive pay and comprehensive medical, dental and vision plans
Generous PTO, + Anniversary recognition day
403 (b) Savings plan, a tax-advantaged retirement account with company matching
Flexible spending accounts
Health savings account
Employee Assistance Program: Heart Fund Learn More
Leadership and skills development
Employee discount programs

Compensation Disclaimer: The actual compensation offered will depend on a wide range of factors including, but not limited to, the selected candidate’s knowledge, skills, experience, training, education, and licensure/certifications (as applicable).

Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final candidates must successfully complete a pre-employment physical, physical abilities test, drug screen and criminal background clearance.

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