Top 8 Lead veterinary Jobs in Santee Ca

Veterinary Client Service Representative Lead - Emergency
Pet Emergency and Specialty East County —La Mesa, CA
- $22 - $27 an hour
- Full-time
- 5 years
- High school diploma or GED
- Mentoring
- Continuing education credits
- Paid parental leave
Quick Apply
10d
Veterinary Operations Manager / Lead Veterinary Technician - $30+/hr
Black Mountain Animal Hospital —San Diego, CA
- From $30 an hour
- Full-time
- Hybrid work
- Laboratory experience
- Mid-level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Lead Kennel Technician
Snug Pet Resort and Animal Hospital —San Diego, CA
- From $20 an hour
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- In-person
- Paid training
- Health insurance
Quick Apply
Lead Veterinary Technician
Southern California Veterinary Dental Specialties Inc —San Diego, CA
- $37 - $42 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Clinic experience
- Profit sharing
- Disability insurance
Quick Apply
Lead Registered Veterinary Technician
Southpaw Vet —San Diego, CA
- $28 - $33 an hour
- Full-time
- Customer service
- Ability to walk for extended periods
- Surgery
- Disability insurance
- Health insurance
Quick Apply
Emergency Credentialed Veterinary Technician (Shift Lead) - San Diego, CA
Veterinary Emergency Group (VEG) —San Diego, CA
- $27 - $56 an hour
- Weekends as needed
- Patient monitoring
- Mid-level
- High school diploma or GED
- Travel reimbursement
- Continuing education credits
Registered Veterinary Technician - Emergency and Critical Care Overnight - Lead
Pet Emergency and Specialty East County —La Mesa, CA
- $25 - $36 an hour
- 8 hour shift
- Adults
- Mid-level
- Outpatient experience
- Continuing education credits
- Health savings account
Quick Apply
4d

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lead veterinary jobs near santee ca

Veterinary Client Service Representative Lead - Emergency

Pet Emergency and Specialty East County
La Mesa, CA

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Job Details

Full-time
$22 - $27 an hour
10 days ago

Benefits

Continuing education credits
Paid parental leave
Disability insurance
Health insurance
Tuition reimbursement
Parental leave
Leadership training provided
401(k) matching
Life insurance

Qualifications

Animal hospital experience
High school diploma or GED

Full Job Description

Description

Lead Veterinary Client Service Representative - Emergency

Employment Type: Full - Time

Schedule: 4 x 10- hour shifts (Days TBD, will include Sundays, Swing/Afternoon shifts)

Locations: La Mesa, California

Experience & Skills Requirements:

5+ years of veterinary clinical/hospital experience required
Veterinary Emergency or Urgent Care experience highly preferred
Prior leadership experience highly preferred
Ability to work Sundays and afternoon swing schedule with schedule flexibility
Strong communication, organization, and problem-solving skills
Ability to thrive in a fast-paced, high-pressure environment while maintaining professionalism and empathy
High school diploma or equivalent
EzyVet Experience preferred

Key Role Responsibilities:

Client Service & Communication

Greet clients and their pets with prompt professionalism and courtesy
Manage a multi-line phone system, delivering clear, compassionate, and informative communication
Educate clients on treatment plants, medications, and follow-up care
Handle client concerns, questions, and feedback with professionalism and resolution-focused service
Address and de-escalate client concerns and complaints in real time, including managing high stress or emotionally charged situations with empathy, tact, and strong problem-solving skills
Escalate complex or sensitive situations appropriately when needed while maintaining a high level of client service
Facilitate communication between clients, veterinarians, and medical staff

Patient & Administrative Support

Admit and discharge patients accurately and efficiently
Maintain complete and accurate medical records using the practice management system
Enter and update client and patient information
Process payments and financial transactions accurately
Obtain required client signatures on legal and medical documents
Coordinate and obtain medical records from referring or primary veterinarians
Send records and communications via email, fax, or other platforms

Team Leadership & Oversight

Assign and prioritize daily CSR tasks to ensure operational efficiency
Delegate responsibilities and oversee completion of team assignments
Train, mentor, and provide constructive feedback to CSR team members
Support onboarding and ongoing development of front desk staff
Assist in the implementation and improvement of client communication and financial protocols

Operations & Workflow Management

Support Veterinarians and medical staff to maintain efficient patient flow
Triage client and patient needs to appropriate team members
Ensure cleanliness, organization, and professionalism of front office areas
Oversee end-of-day cash handling and reconciliation processes
Assist in maintaining consistent, high-quality client service standards
Perform other responsibilities as assigned by hospital leadership

About the Hospital:

Pet Emergency and Specialty Center – East County is a large multispecialty and emergency veterinary hospital located in La Mesa focusing on providing exemplary specialty and emergency care to our community.

We are open 24/7.

Serving La Mesa, El Cajon, Spring Valley, and San Diego.

Benefits – our care in action:

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:

Competitive pay
401 (k) with employer match
Mental health resources, including 24/7 access to Lyra Health
Paid parental leave
Purr-ental leave for when you adopt a pet
Employer- sponsored childcare and elder care
personalized care for every family-forming journey
Free CE courses
Pet Perks and veterinary service discounts
Student loan management tools and assistance

Provide your best care with more bridges and less barriers.

We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.

Support for you is as vital as the support you provide.

You’ll Thrive With Us

At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:

Our vast, diverse, and free library of continuing education courses- ThriveU
Live, virtual interactive workshops to develop valuable leadership skills
A program designed to teach you the fundamentals of running a pet hospital
Scholarship opportunities and tuition reimbursement
Move into any specialty, hospital type, or environment- across the nation
Leadership training for a thriving and long career in the veterinary profession

Compensation negotiable based on credentials and experience with a hourly pay rate starting at $22-$27/ hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. This pay rate includes shift differential pay.

About Thrive

Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners.

We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive's extensive resources while maintaining their unique identities.

We believe that supporting our people is the key to helping pets thrive through every stage of life.

Join us where #WeThriveTogether. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24/7 mental health support.

At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.

Quick Apply

Refine Your Search

lead veterinary jobs in santee ca

Veterinary Client Service Representative Lead - Emergency

Veterinary Operations Manager / Lead Veterinary Technician - $30+/hr

Lead Kennel Technician

Lead Veterinary Technician

Lead Registered Veterinary Technician

Emergency Credentialed Veterinary Technician (Shift Lead) - San Diego, CA

Registered Veterinary Technician - Emergency and Critical Care Overnight - Lead

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