Summary:
The RF Radio Technician is responsible for installing, maintaining, troubleshooting, and repairing two-way radio systems and related communication equipment. This role requires hands-on experience with Motorola and Kenwood radio systems, strong computer and networking skills, and the ability to work independently or as part of a team in both field and shop environments. The ideal candidate demonstrates technical expertise, attention to detail, and a commitment to delivering reliable communication solutions.
Essential Functions:
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Install, program, align, and maintain Motorola and Kenwood two-way radio systems, repeaters, and accessories.
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Diagnose and repair RF, audio, and network-related issues in mobile and base station radios.
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Conduct bench and field-testing using service monitors, spectrum analyzers, and other RF diagnostic tools.
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Configure, test, and troubleshoot radio programming software and network interfaces.
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Maintain accurate service documentation, inventory records, and work orders.
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Support system upgrades, firmware updates, and equipment integration with IP-based networks.
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Ensure all work complies with FCC regulations and company safety standards.
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Provide technical support and guidance to customers and field personnel as needed.
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Perform additional duties as assigned.
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Employees must be able to perform the essential functions of the position, with or without reasonable accommodation, in accordance with company policy and applicable laws.
Requirements
Required skills and qualifications:
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Experience as a radio or communications technician (public safety, LMR, or similar field).
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Associates degree or technical school equivalent.
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Proficient in Motorola CPS/RSS and Kenwood KPG programming software.
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Experience with analog and digital systems (P25, DMR, NXDN, etc.).
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Understanding of RF theory, antenna systems, and use of test equipment.
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Competent in Windows-based computer systems, IP networking, and documentation tools.
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Excellent problem-solving and troubleshooting abilities.
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Strong attention to detail and adherence to safety practices.
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Effective communication and customer service skills.
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Ability to work independently and manage multiple tasks efficiently.
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Ability to successfully obtain necessary certifications post-hire.
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Ability to travel up to 20 % of the time by car or commercial airline.
Preferred skills and qualifications:
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FCC General Radiotelephone Operator License (GROL) or equivalent certification.
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Experience with dispatch consoles, microwave systems, or IP-based communication systems.
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Familiarity with network configuration, routers, and switches.
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Field service experience supporting public safety communication systems.
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Knowledge of FCC licensing and frequency coordination procedures.
Benefits
What We Offer:
Diamond provides a comprehensive compensation and benefits package which includes:
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Comprehensive health benefits (Medical/Dental/Vision)
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Retirement Plans with Generous Company match
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Vacation Days
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Personal Days
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Floating Holidays
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Paid Holidays
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Life Insurance
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Disability Insurance & More!
Work Environment:
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Traditional office environment.
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Moderate travel required – up to 20% by car or commercial airline.
Diamond Communications is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
