Top 35 Help desk Jobs in Savannah, Ga

Helpdesk Analyst
Hunter Maclean Exley & Dunn PC —Savannah, GA
- Microsoft Excel
- Microsoft Outlook
- Mid-level
2d
IT Support Services II-Help Desk
Courser Employment Services LLC —Savannah, GA
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
4d
IT Service Ops Technician - RMAC
Boston Dynamics —Savannah, GA
- $43 - $59 an hour
- Weekends as needed
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
8d
IT Support Technician - Topeka, KS
SGA Dental Partners —Richmond Hill, GA
- Full-time
- Hybrid work
- Dental office
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Entry Level Technician
Computer Networking Resources —Bloomingdale, GA
- Overtime
- Office
- Ability to lift 50 pounds
- Driver's License
Quick Apply
IT Support Technician - Grand Rapids
SGA Dental Partners —Richmond Hill, GA
- Full-time
- Hybrid work
- Dental office
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Technical Support Representative
The Seimitsu Corporation —Savannah, GA
- $23.85 - $28.72 an hour
- Weekends as needed
- Background check
- Clean driving record
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician - Salt Lake City
SGA Dental Partners —Richmond Hill, GA
- Full-time
- Hybrid work
- Dental office
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Help Desk Analyst
HunterMaclean —Savannah, GA
- $50,000 - $67,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
2d
Level 1 Tech
Symphona —Savannah, GA
- Office
- Organizational skills
- Communication skills
Quick Apply
IT Support Services II - Help Desk
Courser —Savannah, GA
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Health insurance
4d
20226 - Service Desk Representative II
Hyundai Autoever America —Savannah, GA
- $23 - $28 an hour
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
21h
IT Support Services II - Help Desk (Infinity, Inc.)
Courser, Inc. —Savannah, GA
- $24 - $25 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Health savings account
Quick Apply
2d
Helpdesk Coordinator
Savannah State University —Savannah, GA
- Extended hours
- Background check
- Oracle
- Pass drug screening
Senior Desktop Support Technician | MSP
Global Accounting Network —Savannah, GA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Mentoring
- Health savings account
- Health insurance
Quick Apply
IT Service Desk Support Specialist Tier 3
Colonial Group, Inc. —Savannah, GA
- Full-time
- Microsoft Outlook
- Windows
- Mentoring
Quick Apply
Hardware Technician
M S International, Inc —Pooler, GA
- $21.75 - $24.75 an hour
- Overtime
- English
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Dispatcher
Courser —Savannah, GA
- Full-time
- 1 year
- Entry level
Technical Support Engineer (Network Technician / Help Desk & On-Site)
Inventure IT —Savannah, GA
- Full-time
- Background check
- Google Workspace
- 5 years
- Health insurance
- Dental insurance
Quick Apply
6d
REEVES | Technical Support Analyst Savannah, GA
REEVES CONSTRUCTION COMPANY —Savannah, GA
- Online Application
- Mid-level
- Windows
- 3 years
- Opportunities for advancement

I want to receive the latest job alert for help desk in savannah, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Helpdesk Analyst

Hunter Maclean Exley & Dunn PC
Savannah, GA

Apply Now

Job Details

2 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
Delegation

Full Job Description

Description:

We are looking for a professional and outgoing individual to join our IT department and manage the Helpdesk of our law firm. HunterMaclean is the largest law firm in Georgia outside of Atlanta and maintains a high level of care for our clients from all employees.

The Helpdesk Analyst is the internal customers’ front-line interface for all technology related incidents and requests. They will provide exemplary assistance to a wide variety of end users. The Helpdesk Analyst accepts ownership of the incident/request or delegates the ticket to the appropriate IT Team member to facilitate prompt action. They troubleshoot and determine the corrective action to resolve/facilitate the solution(s), and communicates any solutions to the team, and maintains a record of the incident/request history.

Requirements:

Duties:

Serves as first point of contact for technical issues and requests.
Monitors and administers tickets via the Helpdesk System.
Provides high-quality telephone, email, and/or desk-side support.
Works with internal employees, vendors, and/or clients to solve incidents, problems, and requests quickly and efficiently with minimal impact on business productivity.
Configures system user accounts and user equipment (e.g. PCs, laptops, mobile devices, VoIP phones, and other peripherals) as needed.
Maintains inventory and manages requests for loaner equipment.
Manages all A/V setups and requests and ensures that the equipment is in working order for all events.
Performs regular maintenance on unattended equipment, and loaner equipment to ensure they meet desired functionality requirements and are regularly updated.
Documents all incidents and requests, their resolutions, and best practices for IT’s knowledgebase.
Documents procedures (e.g. installation, setup, and problem resolutions).
Ensure that all department documentation is up to date with software versions and any changes in procedure.
Creates end-user documentation
Manages the procedures for all incoming and departing employees as per HR workflows and makes sure that follow-up tasks are performed based on policies.
Exhibits a strong sense of ownership to ensure the end-user is satisfied with the services provided.
Stays up to date on technology especially when it relates to update/upgrade issues.
Possesses strong self-motivational skills to ensure that tasks get completed on a timely manner without requiring reminders.
Exhibits a desire to learn (not just in a technological sense)
Possesses excellent troubleshooting skills.
Participates in other projects and interdepartmental tasks as needed.

Required Skills:

Minimum 3 years' experience with IT Help Desk

CompTia Security+, CompTia A+, and CompTia Network+ preferred

Outgoing personality

Professional appearance

Willingness to learn

Strong problem-solving skills

Is proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Strong organizational skills

Excellent client service (both internally and externally)

Strong communication (both verbal and written)

Positive attitude

Self-motivated to grow and advance in their career with HunterMaclean

Apply Now

Refine Your Search

help desk jobs in savannah, ga

Helpdesk Analyst

IT Support Services II-Help Desk

IT Service Ops Technician - RMAC

IT Support Technician - Topeka, KS

Entry Level Technician

IT Support Technician - Grand Rapids

Technical Support Representative

IT Support Technician - Salt Lake City

IT Help Desk Analyst

Level 1 Tech

IT Support Services II - Help Desk

20226 - Service Desk Representative II

IT Support Services II - Help Desk (Infinity, Inc.)

Helpdesk Coordinator

Senior Desktop Support Technician | MSP

IT Service Desk Support Specialist Tier 3

Hardware Technician

Dispatcher

Technical Support Engineer (Network Technician / Help Desk & On-Site)

REEVES | Technical Support Analyst Savannah, GA

I want to receive the latest job alert for help desk in savannah, ga

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected