Project Coordinator – Window Treatments
About the Job
We are a premier Window Treatment design and installation company in the Bluffton / Hilton Head area, redefining customer experiences through a wide variety of product offerings, design solutions, impeccable service, and exceptional people. Are you looking to take your career to the next level? Then join our talented team for an exciting journey. Our market includes the entire Lowcountry region. This is a full-time position, but with the potential to start part-time.
Our rapidly growing window treatment company needs a resourceful Project Coordinator to serve as the operational hub of the business, coordinating projects, supporting clients and design partners, managing administrative processes, and ensuring every project moves smoothly through our workflow. The right will need strong communication skills, the ability to work independently and enjoys working with interior design. Attention to detail, the desire to be a team player, and a willingness to work in a fast-paced environment are key.
Description
Your role will be support the department manager to execute and coordinate luxury window treatment projects. The position requires a highly organized, detail-oriented person to help deliver an exceptional luxury client experience from the first inquiry through project completion. You will also be interacting with other trades on the project, some of which include Interior Designers, Installers, Electrical, HVAC, Lighting, Landscaping, and General Contractors.
The Work Environment
Working with us won’t be your boring run-of-the-mill corporate job; the last thing you will hear is “but that’s the way we’ve always done it.” If you have an idea for improvement, we want to hear it! This also means that things can change. We implement ideas quickly - we need all of our team members to be flexible and quick learners. We live by these guiding principles:
· Honesty. Even if it’s inconvenient, speak plainly and truthfully.
· Client focused. We highly respect our customers and their time. We are advocates for our clients and strive to exceed their expectations.
· Integrity. We strive to keep all verbal and written agreements. We treat our clients and co-workers with kindness and respect.
· Positive and Passionate. We choose positivity because we are passionate about what we do. No complaining without solutions.
· Strive for excellence. From the smallest request to complex system setup, we seek perfection.
Responsibilities
Project Coordination
· Manage projects from signed proposal through final installation
· Schedule consultations, measurements, installations, and service appointments
· Coordinate with installers, vendors, manufacturers, and subcontractors
· Track project milestones and proactively communicate schedule updates
· Ensure all project documentation is complete and organized
· Assist in resolving scheduling conflicts and project issues
Client Experience
· Work diligently and persistently to develop a book of business
· Reach out to prospects and turn those prospects into customers
· Visit potential clients to evaluate needs and promote products and services
- Deliver a concierge-level customer experience
- Follow up after installations to ensure complete client satisfaction
Sales & CRM Administration
· Enter and maintain client information in the CRM
· Track incoming leads and referral sources
· Monitor proposal status and follow-up activities
· Assist in preparing proposals and project documentation
· Support the CEO with scheduling and administrative tasks
Financial Administration
· Prepare invoices and collect deposits and final payments
· Track purchase orders and vendor invoices
· Monitor accounts receivable
· Assist with project budgeting and cost tracking
· Coordinate vendor payments and maintain organized financial records
Marketing & Business Development Support
· Coordinate social media scheduling and content
· Assist with newsletters and email campaigns
· Request online reviews from satisfied clients
· Coordinate project photography
· Help organize Lunch & Learns, networking events, and trade partner meetings
· Maintain relationships with interior designers, builders, and architects through regular communication
Business Operations
· Maintain digital project files and office organization
· Track inventory of samples and marketing materials
· Update project management software
· Prepare weekly KPI and project status reports
· Recommend workflow improvements and operational efficiencies
Qualifications
Skills Required
· Excellent organizational and time management skills
· Strong written and verbal communication
· Exceptional customer service skills
· Proficiency with Microsoft Office and Google Workspace
· Ability to manage multiple projects simultaneously
· Professional demeanor with luxury clientele
· Strong attention to detail
Preferred
· Experience in interior design, construction, window treatments, or luxury home services
· CRM experience (Zoho CRM preferred)
· Familiarity with QuickBooks
· Experience coordinating vendors and project schedules
· Marketing or social media experience
Benefits
- Medical Insurance
- Paid vacation & sick time
About Us
Founded in 2006, we are a leading design-build firm specializing in Residential and Commercial Window Treatments, Lighting Fixtures and luxury technologies. Our innovative, passionate, and technical culture allows us to deliver cost-effective and high-performance systems for our clients. We put our customers first, always working with the utmost respect and integrity, and fulfilling our mission with enthusiasm.
Ready to apply?
Send your resume and cover letter today along with salary expectations.
We are an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to [email protected].
Pay: From $24.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
