Top 13 It support specialist i Jobs in Schaumburg, Il

IT Support Specialist I
Demant —Arlington Heights, IL
- Background check
- Azure
- Office
- Health savings account
- Disability insurance
5d
IT Support Specialist I
NORTHERN ILLINOIS FOOD BANK —Geneva, IL
- $20.33 - $21.60 an hour
- Online Application
- Office
- Windows
- Microsoft Office
IT Support Specialist I
North Park University —Chicago, IL
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Management
- Windows
- University
- Commuter assistance
- Disability insurance
Quick Apply
5d
Support Technician I (5:00 AM- 5:00 PM)
Remprex, LLC —Lisle, IL
- $45,000 a year
- 12 hour shift
- Hybrid work
- Background check
- Pass drug screening
- English
- AD&D insurance
- Paid holidays
Quick Apply
Systems Engineer I
Impact Networking —Bolingbrook, IL
- $75,000 - $90,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
11d
Tax Specialist I - Adjustments
PAYLOCITY CORPORATION —Schaumburg, IL
- $45,000 - $60,000 a year
- Full-time
- Computer literacy
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
Technical Support Specialist 1
NVENIA —Wood Dale, IL
- $36.05 - $54.25 an hour
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Tier 1 Technician
WEBIT Services —Naperville, IL
- $40,000 - $55,000 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Driver's License
- AD&D insurance
- Disability insurance
Quick Apply
HELP DESK TECHNICIAN - TIER I
CDS Office Technologies —Lombard, IL
- $20 - $21 an hour
- Urgently hiring
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Customer Service Rep 1
Snap-on Inc —Lincolnshire, IL
- $20 - $25 an hour
- Full-time
- High school diploma or GED
- Experience equivalent to degree accepted
- In-person
Level I Technician
TeamLogic IT, Elgin, IL —Pingree Grove, IL
- $35,000 - $41,000 a year
- Full-time
- Computer science
- Computer Science
- Windows
- Opportunities for advancement
Quick Apply

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IT Support Specialist I
Gifthealth Inc —Columbus, OH
Communicates clearly and professionally with technical and non-technical users, sets appropriate expectations, provides timely updates, and maintains a high…
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M/I Homes —Columbus, OH
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IT Support Specialist I

Demant -
Arlington Heights, IL

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Job Details

5 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
401(k) matching
Life insurance
Pet insurance

Qualifications

ITIL Certification
Azure
Phone communication
IT asset management
LAN
Microsoft Exchange
Public Cloud
Windows
Microsoft System Center
Microsoft Office
DHCP
Email configuration (technical support)
Productivity software support
Task prioritization
Desktop (troubleshooting support)
HDI Certification
Customer support ticket management
WAN
Vendor communication
Managing IT infrastructure
Organizational skills
1 year
Phone call management
Desktop administration
Manufacturing company experience
Communication skills
Entry level
Ticketing system technical support
Time management

Full Job Description

Overview:

Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.

The Demant group covers five business areas: Hearing Care, Hearing Aids, Hearing Implants, Diagnostics, and Communications.

Demant is looking for an experienced IT Support Specialist. This Individual wears a variety of hats to ensure that all IT functions within the company run smoothly. They are the single point of contact for all IT related inquiries, including desktop support, AV, IT infrastructure, application support, and more. The IT Support Specialists oversee the phone and ticket queue for the IT department, ensuring that all requests are processed and resolved as quickly as possible, and correctly categorized and prioritized.

Full-time benefits include:

Medical, dental, prescription, and vision benefits
24/7 virtual medical care
Employee Assistance Program for you and your family
401(k) with company match
Company-paid life insurance
Supplemental insurance for yourself, your spouse/partner, and your children
Short-term and long-term disability insurance
Pre-tax Health Savings Account and Flexible Spending Accounts for Health Care or
Dependent Care
Pet Insurance
Commuter accounts
Employee Perks (tech discount)

Responsibilities:

Provides the single point of contact for all system users for IT related issues
Owns all IT requests considered Level1 or Level2 support (regardless of system or area)
Ensures that IT policies, procedures, and standards are followed
Coordinates with vendors when needed for service on defective devices
Works with other IT staff to assist in the development of fixes and improvements
Ensures that inbound support calls are answered live and resolved
Ensures that all inbound support tickets are resolved in a timely manner
Configures, installs, optimizes and retires IT Assets
Provides technical expertise, and works to ensure that the company’s use of technology supports its business goals

Qualifications:

Strong working knowledge and troubleshooting skills for Microsoft products (Windows, Office, etc)
Excellent time management and organizational skills
Excellent written and verbal communication skills
Highly self-motivated, proactive, and results driven
Comfortable working in a fast-paced environment

Education and Experience:

College Degree preferred, or combination of work experience and professional certifications
Experience working in medical device, retail, or manufacturing environments
Experience administrating with the following technologies: SCCM, MS Exchange, Office365, Active Directory, Bitlocker, Microsoft Azure, DHCP, LAN, WAN
Professional certifications a plus (CompTIA, HDI, ITIL, Cisco, Microsoft)
Minimum 1 year working experience in a Service Desk or technical support function

Travel:

This position is subject to travel up to 10% of the time, including the potential to travel internationally.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds at times.

Pre‑Employment Requirements

Clear background check including criminal history and education verification.

Demant is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

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it support specialist i jobs in schaumburg, il

IT Support Specialist I

IT Support Specialist I

IT Support Specialist I

Support Technician I (5:00 AM- 5:00 PM)

Systems Engineer I

Tax Specialist I - Adjustments

Technical Support Specialist 1

Tier 1 Technician

HELP DESK TECHNICIAN - TIER I

Customer Service Rep 1

Level I Technician

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