Top 177 Support analyst Jobs in Schenectady, Ny

Help Desk/Desktop Support Analyst
Robert Half —Albany, NY
- $20 - $24 an hour
- Contract
- Windows
- US work authorization
- 1 year
- Disability insurance
- Dental insurance
Quick Apply
14d
Account Services Analyst
Strategic Staffing Solutions —Cohoes, NY
- $26 an hour
- Contract
- Microsoft Outlook
- Writing skills
- Mid-level
Quick Apply
10d
Service Desk Analyst
Union College —Schenectady, NY
- $60,000 - $62,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Disability insurance
Technology Support Analyst II
John W Danforth Company —Clifton Park, NY
- $62,400 - $68,400 a year
- Full-time
- Computer literacy
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
Technology Support Analyst II
John W. Danforth Company —Clifton Park, NY
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Program Outreach Representative (Higher Education Services Analyst 1)
State of New York - Higher Education Services Corporation —Albany, NY
- $32.06 - $40.77 an hour
- Part-time
- Hybrid work
- Background check
- High school
- Mid-level
- Paid holidays
- Health insurance
11d
Data Analyst 2; Central Office
State of New York - Mental Health, Office of —Albany, NY
- $86,681 - $109,650 a year
- Full-time
- Background check
- Computer science
- Computer Science
12d
Student Systems and Academic Operations Analyst - Registrar's Office
University at Albany —Albany, NY
- $78,000 - $83,000 a year
- Online Application
- Mid-level
- Office
- Residential
Policy Analyst and Briefing Specialist
The State University of New York (SUNY) —Albany, NY
- $75,000 - $85,000 a year
- Full-time
- Office
- Master's degree
- Bachelor's degree
- Paid holidays
- Health insurance
3d
Applications Analyst
Albany Medical Center —Albany, NY
- $70,068 - $108,605 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
13d
Senior Court Analyst (Office of Trial Court Support)
State of New York - Court Administration, Office of —Albany, NY
- $76,112 a year
- Full-time
- Background check
- Mid-level
- Office
3d
Help Desk Analyst- Top Secret Clearance Required
IMG Information Management Group, Inc. —Schenectady, NY
- $25 - $36 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Presentation skills
- Health savings account
- Paid holidays
FOIA Analyst
Contact Government Services, LLC —Albany, NY
- $75,000 - $125,000 a year
- Full-time
- Remote
- 6 years
- English
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Customer Insights Analyst
MVP Health Care —Schenectady, NY
- $69,383 - $92,279 a year
- Full-time
- Hybrid work
- Mid-level
- Master's degree
- SQL
Higher Education Business Analyst 1 (Project Assistant)
State of New York - Higher Education Services Corporation —Albany, NY
- $32.06 - $40.77 an hour
- Full-time
- Hybrid work
- Background check
- Research
- Master's degree
- Paid holidays
- Health insurance
3d
Identity and Access Management Analyst - Information Technology Services
University at Albany —Albany, NY
- $85,000 - $90,000 a year
- Weekends as needed
- Mid-level
- Master's degree
- Project management
Higher Education Business Analyst 2 - Testing (Project Assistant)
State of New York - Higher Education Services Corporation —Albany, NY
- $41.51 - $52.51 an hour
- Full-time
- Hybrid work
- Background check
- Management
- Mid-level
- Paid holidays
- Health insurance
3d
Workday Test Analyst (Remote)
SOLV Energy, LLC —Albany, NY
- $83,822 - $100,587 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
5d
Sr Revenue Cycle Analyst
University of Rochester —Albany, NY
- $59,882 - $77,847 a year
- Full-time
- Remote
- 5 years
- Writing skills
- System design
12d
Senior Court Analyst (Office of Trial Court Support), 1665
NYS Unified Court System —Albany, NY
- $76,112 a year
- Email
- Mid-level
- Office
- Master's degree
5d

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support analyst jobs near schenectady, ny

Help Desk/Desktop Support Analyst

Robert Half -
Albany, NY

Quick Apply

Job Details

Temp-to-hire | Contract
$20 - $24 an hour
14 days ago

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication

Full Job Description

We are looking for a customer-focused Help Desk/Desktop Support Analyst to join a financial services organization in Albany, New York. This contract opportunity is ideal for an IT support specialist who enjoys diagnosing technical issues, assisting end users, and delivering dependable day-to-day support. In this role, you will handle a wide range of desktop and service desk needs while helping maintain a smooth and responsive support experience across the business.

Responsibilities:

Diagnose and resolve first-level technical issues involving Windows systems, Microsoft 365 applications, user access, and common desktop software
Administer routine Active Directory tasks such as password resets, account updates, and new user setup
Record, track, and update support incidents in ticketing platforms such as Jira, ServiceNow, or comparable systems
Provide hands-on and remote support for printers, scanners, workstations, and other end-user hardware
Route more advanced or specialized problems to the appropriate IT teams with clear notes and complete issue history
Communicate status updates, expected timelines, and resolution details to users in a clear and timely manner
Support everyday troubleshooting for endpoint devices and peripherals to minimize disruption to business operations
At least 1 year of experience in help desk, desktop support, service desk, or a similar technical support role
Working knowledge of Active Directory for user administration and account support
Experience using ticket management tools such as Jira, ServiceNow, Zendesk, or related platforms
Familiarity with Microsoft Windows 10 and general Microsoft desktop environments
Solid problem-solving skills with the ability to troubleshoot technical issues efficiently
Strong verbal and written communication skills with a customer-service-oriented approach
Ability to organize multiple support requests and adapt in a fast-paced environment
Prior experience in financial services, banking, healthcare, or another regulated setting is a plus

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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Refine Your Search

support analyst jobs in schenectady, ny

Help Desk/Desktop Support Analyst

Account Services Analyst

Service Desk Analyst

Technology Support Analyst II

Technology Support Analyst II

Program Outreach Representative (Higher Education Services Analyst 1)

Data Analyst 2; Central Office

Student Systems and Academic Operations Analyst - Registrar's Office

Policy Analyst and Briefing Specialist

Applications Analyst

Senior Court Analyst (Office of Trial Court Support)

Help Desk Analyst- Top Secret Clearance Required

FOIA Analyst

Customer Insights Analyst

Higher Education Business Analyst 1 (Project Assistant)

Identity and Access Management Analyst - Information Technology Services

Higher Education Business Analyst 2 - Testing (Project Assistant)

Workday Test Analyst (Remote)

Sr Revenue Cycle Analyst

Senior Court Analyst (Office of Trial Court Support), 1665

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